Beaulieu suggests that businesses counteract the impact of
escalating staff costs by looking for operational efficiencies and strategic price increases.
Not exact matches
Staff sickness is a major issue for any school and, with the average daily charge to schools for a supply teacher being as much as # 100 higher than the daily pay rate for the absent teacher,
costs can
escalate quickly!
• Implement a modern filing system which increased information retrieval time by 85 % • Arrange for a local travel agent to handle travel details for 15
staff members for an official trip, reducing the
cost by $ 15000 as compared to the last trip • Order and maintain inventory of office supplies and ensure that they inventory system is in correct working order • Respond to inquiries over the telephone and in person and ensure that any
escalated matters are communicated to the management immediately • Maintain routine filing and records management systems by ensuring integrity and confidentiality of data • Receive, sort and distribute incoming mail and assist in developing correspondence such as letters, emails and memos • Compile and enter data for charts, graphs and reports as instructed by executives
Hyatt, Atlanta, GA (May 2012 — Present) Hotel Switchboard Operator • Receive calls from guests / potential guests and respond to questions regarding room availability and tariffs • Transfer incoming calls to intended recipients and take messages in case of unavailability • Resolve queries or problems over the phone or
escalate them to managers or department heads • Route calls to guests after ensuring that the guests are willing to take the calls • Provide limited information to callers regarding guests staying at the hotel by exercising strict confidentiality • Take messages for
staff members and guests by accurately writing them on paper or message logs • Route callers to message recording lines and provide them with information on how to use them to record their messages • Make announcements on public address systems regarding emergency situations • Take and service requests for making outgoing calls to other countries and make sure that call
cost logs are maintained for each guest • Greet people as they arrive, inquire into their purpose of visit and make them comfortable until a guest relation officer can be assigned to them