Mentored senior technical staff and provided support as
an escalation point for critical technical issues.
IP NOC system matter expert and
escalation point for routing (ISIS, OSPF, BGP) tag switching (MPLS, LDP), peering, and core traffic engineering.
• Proven ability to handle credit and debit adjustments and act as
an escalation point for invoicing and renewal queries.
Performed routine maintenance and served as
escalation point for desktop and server product lines.
Employee Relations and HR Policy — Served as
an escalation point for personnel and employee relations issues.
Employee Relations and HR Policy — Served as
an escalation point for personnel and employee relations issues for personnel staffed on my accounts and provided guidance and intervention, as needed, to resolve personnel issues.
Contributed to call center team productivity and customer satisfaction by serving as
an escalation point for technical issues other help desk technicians were resolving for their callers.
Subject matter expert and
escalation point for service procedures, email folders and processes, AMDOCS case processes.
Provided customer service support and was their primary
escalation point for all customer service.
Not exact matches
In some ways, my
escalation of commitment / support
for Arsenal has kind of ruined my enjoyment of the Premier League more generally, with rooting
for the other top teams to drop
points rather than enjoying the artistry of the players.
«Their slow visual system and the dynamic behaviour of the opponents during contests may reduce opportunities
for visual assessment to the
point where individual size - associated tendencies come to dominate decisions of persistence,
escalation and retreat,» explain McGinley and Taylor in their study.
After you're done there you can hit up the game's 4 player co-op
escalation mode where players work together to survive infinite waves of enemies while strategically spending
points for weapon upgrades, health and more.
Call of Duty: Black Ops» latest DLC offering, the
Escalation Pack, is now available on Xbox Live
for 1200 Microsoft
Points.
Developed strong relationships with customer executives, managed sales pipeline, negotiated contracts, and served as primary
point of
escalation for account issues.
The Help Desk Support Specialist II is the main
point of escalation for the rest of the helpdesk... Microsoft Office (Word, Excel, Power Point, etc.) including Office 365 * Skype for Business /
point of
escalation for the rest of the helpdesk... Microsoft Office (Word, Excel, Power
Point, etc.) including Office 365 * Skype for Business /
Point, etc.) including Office 365 * Skype
for Business / Lync
Point of
escalation for 1st - 3rd line engineers.
The Help Desk Support Specialist II is the main
point of
escalation for the rest of the helpdesk team and the go to
for more complex IT issues.
Responsible
for customer service, serve as an
escalation point, support internal learning and performance requests and develop testing.
Served as the final technical
escalation point - person
for Software, Firmware and Hardware issues to resolve customer
escalations.
Served as Project Leader and
escalation point of contact with Client, Sales and other BU personnel
for status of installation and service visits Client Systems Manager — 2005 - 2007 Oversaw all daily operations of Client Systems Delivery staff of 17 field technicians and in - house support personnel
for deployment and servicing all connectivity products.
Tags
for this Online Resume: Coreldraw, Automation, Communications, Fiber Optic, CAT, Panasonic NS700 SIP / KX - TDE VoIP / KX - TDA IP, Digital, Hybrid PBXes / PBX, Avaya IP Office 500 Business Phone System, Multimode / Single Mode Fiber Optics, Smart Home / Home Automation Systems, Audio / Video Systems, Cloud Unified Communications (IM, Chat, Presence, Voice, Video, Audio, Web), HTML5 Programming, Windows Server 2003, Windows & Office Utilities, Microsoft Certified Engineering Courses (MCSE), CCTV and Smart Home Systems, Telecom, Telecommunication, integration (design, support, documentation, and pricing), a single
point of contact, Own and Take responsibility, company events with partners, clients, trade show / exhibition / convention, meaningful relationships with peers at our tier C Level Partners, Vendor
escalation, professional social media (Linked In), Mentor / confidant of sales people, marketing, preparation, presentation and delivery of the goods and services according to client's specification and needs,
for pre-sale and post-sale technical support
* You will act as a
point of
escalation for client / candidate / business queries — resolving any disputes to arrive at commercially beneficial outcomes.
Provides a
point of
escalation for national / international support issues.
Resolved complex trouble tickets and served as a
point of contact
for second level
escalations.
Fact: «The sheer prevalence of the problem of violence and the dynamics surrounding it make it clear any assumptions about equal partnership in these cases are out of the question... the majority of women never report the assaults or in fact ever tell anyone about it (Johnson, 1996) and thus may not be believed if the first time the issue is raised is at the
point of separation... may avoid going to court out of fear of retaliation, a fear which is not unfounded given the data on the
escalation of violence at separation... agree to whatever the husband wants in an attempt to pacify him... as an exchange
for custody... may appear unstable or emotional while their batterers are perceived as confident, rational and economically secure (Rosnes, 1997)... all the research flies in the face of what Rosnes argues is presently happening in the courts:»... judges assume that wife abuse is not necessarily damaging to a child, and that being violent does not necessarily affect a father's parenting ability....
McDonald's ground leases continually represent the lowest cap rates
for all QSR properties (3.95 percent) due to their superior credit rating (S&P: A), long - term leases, low price
points, reoccurring rental
escalations and strong brand recognition.