With advocates arguing women shouldn't have to pay extra
for essential sanitary products, a bill to eliminate a
sales tax on tampons and other feminine hygiene
items has stalled in Albany.
Essential Duties · To welcome and serve all guests in an efficient, courteous and friendly manner whether face to face, on the phone or via email · To handle all guest compliments, comments, observations and complaints in a timely and effective manner, achieving guest satisfaction · To reserve, register and check out guests completely and accurately, following the procedures and policies set up
for this process · To utilize proper selling techniques and strategies to maximize room and outlet revenues · To ensure the proactive building of guest history · To process credit card authorizations
for each guest upon arrival and as needed during stay · To accurately post charges to group, guest, member and house accounts when necessary · To forward messages to departments with regards to guest requests and expectations and to follow up on requests with the guest via email, phone, radio and / or trace system · To liaise with bellstaff in order to ensure that gift delivery, luggage service, parking and rooming is taken care of in a courteous and timely manner · To ensure the accuracy of billing
for each guest · To accurately account
for daily bank issuance · To order room drop
items and ensure ancilliary charges are scheduled appropriately · Sell, make, process and mail gift certificates · To run nightly audit and separate guest tickets
for accounting · To maintain accurate house account excel spreadsheets · To run reports and perform some accounting duties (may include
sales reports and statistics, processing and reconciling daily service charge breakdowns, completing billing instructions, etc).