The Service Regulation
establishes accessibility standards specific to customer service for private sector organizations that provide goods and services to members of the public or other third parties.
In addition to certain other persons and organizations, the Act
establishes accessibility standards that apply to those who employ people in Ontario.
The legislation covers five broad areas,
establishing accessibility standards related to (1) information and communications; (2) employment; (3) public spaces; (4) customer service; and (5) transportation.
Not exact matches
It is imperative that HQ and field staffs are able to ensure that the services provided respect
established international
standards of
accessibility and inclusion.
Section 508 of the Rehabilitation Act Amendments mandates that federal agencies must ensure that all electronic and information technology purchased, maintained, or developed meets the
accessibility standards established by the US Access Board.
-- With respect to alterations of buildings or facilities designated as historic under State or local law, the guidelines described in paragraph (1) shall
establish procedures equivalent to those
established by 4.1.7 (1)(b) and (c) of the Uniform Federal
Accessibility Standards, and shall require, at a minimum, compliance with the requirements
established in 4.1.7 (2) of such
standards.
Unfortunately Crystal Dynamics continues their previously
established modus operandi of setting the
standard for
accessibility in certain areas while seeming to ignore the needs of disabled gamers in others.
To achieve
accessibility, the province has
established standards that recognize five areas of daily life:
Establishment of policies (section 80.46) clarifies that in addition to the requirement under section 3 of the Integrated Regulation Establishment of
accessibility policies, the customer service
standard requires that every provider must
establish policies governing its provision of goods, services or facilities, as the case may be, to persons with disabilities and thus requiring a separate customer service policy or policies from the other required policies under the other
standards.
Under the AODA, the Integrated
Accessibility Standards Regulation (the «IASR»)
establishes standards to address barriers that people with disabilities face in the areas of information and communications, employment, transportation and the design of public spaces.
The AMA
standards are similar to what is already
established in Ontario under the
Accessibility for Ontarians with Disabilities Act (AODA) and its associated regulations.