OLYMPUS, Denver, CO July 2009 — October 2011 Assistant Trainer Sales • Developed instructional
material for
guidance of sales staff • Facilitated sales team development programs • Contributed in implementation of modern sales tactics at the firm • Educated employees in developing clientele using the referral base • Conducted periodic staff
evaluation checks to monitor team productivity • Supervise various promotional projects to ensure effectual functioning of the sales body
Professional Experience GA DFCS Clayton County (Jonesboro, GA) 2008 — 2010 Supervisor • Manage staff orientation and on - going training, including technology, reference
materials, and other pertinent information, to ensure a high - quality of public service • Delegate important tasks and assignments to other staff members while providing
guidance on relevant expectations and completion timetables as well as support and experience in job execution • Monitor and document associate performance through the use of monthly
evaluation meetings to address any issues or areas of weakness through focused training efforts as well as resolve issues and complaints • Perform other important staff management functions, including time records / time off requests, career mentoring, and employee discipline / dismissal when necessary