Created testing and
evaluation procedures.Effectively trained instructors and supervisors on techniques for managing employees.Designed training modules that implemented strategic business practices and organizational behavior training concepts.Planned and led training programs on staff development.Analyzed each department's training needs and developed new training programs based on the analysis.Presented training information via role playing, simulations and team exercises.Led training programs designed to implement new agent performance management standards for fourMentored team members to succeed and
advance within the department and company.Supervised an average
of 21 enlisted forecasters in the weather training complex.Managed the training calendar for the entire fiscal year.Created effective training course objectives, course content and all materials.Delivered training
material to a diverse audience
of both blue and white - collar professionals.Led trainings for up to 21 employees on a weekly basis.
Medical Assistant — Duties & Responsibilities Provide an informed point
of contact to patient, communicating effectively with other medical staff and interested parties to facilitate the efficient execution
of procedures for patients as well as ensure timely information flow Execute frequent patient
evaluations upon escort to examination rooms, including the monitoring and tracking
of vital signs and assistance with minor procedures including EKG, Pap smears, cultures, urinalysis, and others Coordinate all pharmacy - and insurance - related aspects between doctors, physicians, and licensed nursing professionals, including prescription submission, insurance pre-authorization, and referrals Alert physicians to any change in condition and raise concerns when necessary Provide support and supervision to other staff and coordinate all care efforts, including
material and equipment prep, procedure and appointment scheduling, vaccine administration, patient charting, and records management Collaborate in the execution
of all plans
of treatment, providing assistance and answering questions related to all instructions for home care Aid in the delivery
of informational support to patients, families, and other interested parties, helping them understand conditions, treatments, and potential outcomes Develop and maintain competencies and knowledge
of medical techniques, information, conditions, treatments, medications, and potential interactions Adhere strictly to local, state, and federal health - related laws, as well as facility policies, rules, and procedures, in the administration
of care and treatment
of patients Address patient and doctor queries, resolving them in an expedited manner, while participating in training practices to continue
advanced education and leverage facility resources and personnel Track, file, and view important medical documents, receipts, insurance records, and billing invoices on a daily basis, organizing and managing sensitive files and patient information in an efficient manner Maintain patient files, entering results into respective databases while auditing for accuracy and completion Assist other personnel with various duties as assigned to facilitate efficient administrative and business operations