Sentences with phrase «exceed guest satisfaction»

Evaluate operations and implement measures to improve and exceed guest satisfaction and operational efficiency.

The ability to exceed guest satisfaction and expectations daily.Sales oriented and motive to meet and exceed monthly sales goals.

Bringing 5 + years» track record of success increasing the ongoing profitability of the hotel by exceeding guest satisfaction targets.

Not exact matches

After opening, it quickly rose to the top 10 % in guest satisfaction within Marriott's Autograph Collection, and occupancy rates have steadily exceeded projections.

Therefore, it is good to check back to know which Hangzhou hotels have exceeded their guests» satisfaction.

Key player in working collaboratively with other areas of the operation to ensure all business, financial, guest satisfaction, revenue and workplace safety targets were met or exceeded

Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals (room night, room rental and food & Beverage) are achieved or exceeded.

Served guests in a fast and flawless manner maintaining service requests in under 30 minutes to ensure customer satisfaction levels were exceeded or maintained

Skill Highlights Hotel operations management Financial management Issue resolution Guest services and satisfaction Staff development and leadership Process improvement Professional Experience Assistant Front Office Manager 8/1/2007 — Current Bally's Las Vegas — Las Vegas, NV Support Front Office Manager in directing front office operations to achieve customer satisfaction, quality service, and compliance with corporate policies and procedures while exceeding financial goals.

Create Resume Matthew Lewis 100 Main Street, Cityplace, CA, 91019 [phone] [email protected] Professional Summary Spa Group Coordinator driven to exceed customer service satisfaction and build long - term relationships with guests.

Monitor, analyze, evaluate and report on guest satisfaction performance; Make recommendations for continuous improvement and implement necessary changes to meet and exceed hotel objectives and to enhance service and operational efficiency.

Professional Experience Celebrity Cruises — Celebrity Solstice (Miami, FL) 2009 — Present General Manager / Maitre D' Hotel Murano Restaurant • Oversee all aspects of 68 seat fine dining restaurant, 88 seat Asian fusion / sushi restaurant, 140 seat Italian steakhouse, and in - room dining services • Set and achieve targets for cost containment, revenue generation, staffing, and training • Exceed targets for guest satisfaction in dining service, food quality, and overall experience • Develop staff training seminars regarding food and wine service and pairing • Utilize industry software including Crunchtime Requisitioning, Infogensis POS, and Silverwhere Cruise Ship Table Management software