Demonstrated
excellence in customer service by receiving the most TEI customer shout - outs on a customer loyalty survey in May 2015 for Northbrook Court in a regional contest
Not exact matches
He noted that the «Personal Registrar» was developed
by the company
in its drive to persistently pursue exceptional
service experience and is borne out of its culture of
excellence and persistent drive to improving investors» confidence
in the market, adding, «We continuously embark on product development and process improvement to deliver exceptional
customer experience to our clients across sectors of the economy, while exciting the Nigerian capital market as a whole.»
Driven
by excellence in superior
customer service, Passion for Best Quality Pre-Owned Vehicles and high achieved goals Sac Capital Auto is the place to be, to buy from and do business with.
To our family of
customers, we are committed to
excellence, integrity and exceeding
customer expectations
in both sales and
service by providing profitable multi-line insurance and other financial
services.
They are a solid community of folks that share the same values, goals, and objectives of providing a level of
excellence in customer service that is unsurpassed
by any other agency.
Noted
by SGZ - Bank AG for the
excellence in the rendering
services that left a professional impression on
customers and bank personnel.
Reduced NSF activity
by 50 %
by developing a branch teller alert system while still ensuring compliance with banking center procedures and maintaining
excellence in customer service.
EXCELLENCE IN SALES • Achieved the store's data of increasing customer database by 12 % in the year 2012 by employing excellent customer service
IN SALES • Achieved the store's data of increasing
customer database
by 12 %
in the year 2012 by employing excellent customer service
in the year 2012
by employing excellent
customer services.
• Track record of initiating contact with prospective
customers and converting them into business - providing patrons • Well - versed
in following sales initiatives, aimed at achieving selling targets • Exceptional public relation skills, targeted at ensuring
excellence in customer service provision • Able to handle tight deadlines and work back - to - back shifts during peak hours • Special talent for demonstrating store products, with the aim of selling to
customers what they need • Particularly effective
in inventory control procedures, order processing and shelves stocking,
in sync with store procedures and protocols • Skilled
in handling adverse situations involving irate
customers by providing solutions to ensure
customer retention • Excellent communication and interpersonal skills, targeted at working harmoniously alongside peers, supervisors and clients • Hands - on experience
in leading store and product promotion activities,
in accordance to popular marketing and promotional directives • Able to work well under stressful situations brought on
by customer pressure or tight deadlines • Functional ability to employ persuasive skills, aimed at focusing
customers» interest
in new products and upgrades • Expert
in handling merchandising activities, organizing store displays and working alongside marketing personnel to edict a positive image of the store
MAJOR ACHIEVEMENTS • Managed a particularly irate
customer by offering free meal coupons and placating him with calm and tact • Promoted to Assistant Manager position shortly after joining work owing to
excellence in customer service provision
-- Responded clients» concerns
in a time - efficient manner and ensured recurring business — Increased client base
by 66 %
by employing
excellence in customer services — Boosted
customers» satisfaction
by 30 % as revealed
by the feedback forms
• Increased
customer retention percentage
by employing quality produce procurement procedures • Streamlined the produce stocking procedure
by charting out specific guidelines regarding shelf space and rotation activities • Trained new hires
in delivering
customer service excellence within the produce department • Introduced a new line of organic products engendering new clientele of health - conscious
customers
Since this job requires total
customer satisfaction, I am confident that I have the mettle to provide
excellence in services by projecting the hotel's image
in a positive manner.
OBJECTIVE To work for K - Mart as a Retail Manager employing great ability to drive sales and lead a retail environment
by providing
excellence in customer and management
services.
EXCELLENCE IN HOSPITALITY SERVICES • Managed large scale corporate lunches at the restaurant by providing excellence in hospitality services • Awarded Employee of the Year following customer feedback regarding exceptional attitude and customer orient
EXCELLENCE IN HOSPITALITY SERVICES • Managed large scale corporate lunches at the restaurant by providing excellence in hospitality services • Awarded Employee of the Year following customer feedback regarding exceptional attitude and customer oriented servi
IN HOSPITALITY
SERVICES • Managed large scale corporate lunches at the restaurant
by providing
excellence in hospitality services • Awarded Employee of the Year following customer feedback regarding exceptional attitude and customer orient
excellence in hospitality services • Awarded Employee of the Year following customer feedback regarding exceptional attitude and customer oriented servi
in hospitality
services • Awarded Employee of the Year following
customer feedback regarding exceptional attitude and
customer oriented
service
Track record of ensuring repeat business
by providing
excellence in customer service.
Demonstrates
service excellence in all interactions with patients / families, physician offices and other internal and external
customers by exemplifying SE...
Professional Duties & Responsibilities Directed sales and
customer service efforts for employers representing a wide range of industries Managed junior team members and administrative staff ensuring effective operations Generated significant sales through networking, cold calling, and other cultivation efforts Recognized for consistently exceeding sales goals
by as much as 200 % monthly Routinely awarded «Account Executive of the Month» for
excellence in sales and
service Authored and presented weekly forecasting and call reports Built and strengthened relationships with clients, partners, and key industry figures Provided exceptional
customer support resulting
in repeat business and referrals Served as senior leadership for print and television news outlets Responsible for team leadership, content creation, production, and direction Created and implemented comprehensive marketing / advertising campaigns and collateral materials Designed and launched corporate promotional events
Office Manager — Duties & Responsibilities Provide office management and administrative support across a variety of industries and settings Train new team members ensuring they understand the brand and adhere to company policies and procedures Manage marketing, sales, and
customer service ensuring profitable and efficient operations Responsible for accounts payable / receivable, budgets, and other accounting functions Direct human resources including payroll, benefit administration, and talent recruitment Design and distribute marketing materials, corporate newsletters, and other collateral Cut company expenses
by 40 % through effective inventory and order management procedures Negotiate contracts with vendors resulting
in a 30 % reduction
in expenses Serve as liaison between multiple departments and senior leadership Oversee large scale office renovation while ensuring zero productivity losses Manage corporate correspondence and reception duties including written, telephone, and
in - person
service Develop and strengthen relationships with clients, partners, and community leaders Encourage high
customer retention
by maintaining friendly, supportive contact with existing clients Organize special events, meetings, and corporate travel arrangements Study internal literature to become an expert on products and
services Consistently recognized and promoted for
excellence in office management Represent company brand with poise, integrity, and positivity
Sales Manager — Duties & Responsibilities Experienced manager with a background
in sales, marketing, team training, and
customer service Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Set and strictly adhere to departmental budgets and timelines Design and implement comprehensive marketing campaigns and all collateral materials Enhance brand awareness among target demographics
by 74.9 % resulting
in increased revenue Spearhead creation and launch of internet sales initiatives Increase new business
by 37 % through effective networking,
in person sales, and cold calling Set company sales records
by increasing sales from $ 200,000 to $ 11,000,000 Consistently recognized with company awards for
excellence in management, sales, and
service Conduct research on prospective leads and existing clients to assist
in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Collaborate with junior level sales people to develop action plans to govern their performance Develop and lead training
in customer service and sales best practices resulting
in enhanced team skill sets Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen relationships with key clients, partners, and community leaders Provide exceptional
customer service resulting
in client satisfaction and repeat business Serve on multiple strategic planning committees to guide business development initiatives Represent company brand with poise, integrity, and positivity
Client
Services Supervisor — Duties & Responsibilities Responsible for electronic payroll system operations for a large and economically diverse client base Recruit, train, and direct customer service, sales, technical, and administrative staff ensuring efficient operations Maintain working knowledge of proprietary software, industry best practices, employment law, and tax law Oversee adherence to departmental budgets, project timelines, and company policies Coordinate efforts between multiple departments resulting in timely and cost - effective project completion Design and implement professional development programs to enhance team skill sets Utilize employee recognition programs to build morale and dedication to company mission Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Interact with support staff and company resources effectively to create the best consumer experience Utilize technical proficiencies and industry knowledge to offer guidance and support to coworkers and clients Craft effective presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain sales and customer service records detailing pricings, sales, activities reports, and other pertinent data Manage company financial records providing detailed, accurate account of transactions and financial health Build and strengthen long term relationships with peers, clients, partners, and industry leaders Provide additional operational support including communications, data entry, and other tasks as needed Consistently promoted due to excellence in management, customer service, technical support, a
Services Supervisor — Duties & Responsibilities Responsible for electronic payroll system operations for a large and economically diverse client base Recruit, train, and direct
customer service, sales, technical, and administrative staff ensuring efficient operations Maintain working knowledge of proprietary software, industry best practices, employment law, and tax law Oversee adherence to departmental budgets, project timelines, and company policies Coordinate efforts between multiple departments resulting
in timely and cost - effective project completion Design and implement professional development programs to enhance team skill sets Utilize employee recognition programs to build morale and dedication to company mission Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and
services Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Interact with support staff and company resources effectively to create the best consumer experience Utilize technical proficiencies and industry knowledge to offer guidance and support to coworkers and clients Craft effective presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain sales and customer service records detailing pricings, sales, activities reports, and other pertinent data Manage company financial records providing detailed, accurate account of transactions and financial health Build and strengthen long term relationships with peers, clients, partners, and industry leaders Provide additional operational support including communications, data entry, and other tasks as needed Consistently promoted due to excellence in management, customer service, technical support, a
services Develop a rapport with
customers and orient them to various products and
services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Interact with support staff and company resources effectively to create the best consumer experience Utilize technical proficiencies and industry knowledge to offer guidance and support to coworkers and clients Craft effective presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain sales and customer service records detailing pricings, sales, activities reports, and other pertinent data Manage company financial records providing detailed, accurate account of transactions and financial health Build and strengthen long term relationships with peers, clients, partners, and industry leaders Provide additional operational support including communications, data entry, and other tasks as needed Consistently promoted due to excellence in management, customer service, technical support, a
services Encourage high
customer retention
by maintaining friendly, supportive contact with existing clients Interact with support staff and company resources effectively to create the best consumer experience Utilize technical proficiencies and industry knowledge to offer guidance and support to coworkers and clients Craft effective presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain sales and
customer service records detailing pricings, sales, activities reports, and other pertinent data Manage company financial records providing detailed, accurate account of transactions and financial health Build and strengthen long term relationships with peers, clients, partners, and industry leaders Provide additional operational support including communications, data entry, and other tasks as needed Consistently promoted due to
excellence in management,
customer service, technical support, and sales
Professional Experience American Red Cross (Douglasville, GA) 11/2007 — Present Communications Manager • Lead the strategic direction and implementation of all public relations and communication functions to achieve American Red Cross Blood
Services collection goals and organizational objectives • Collaborate with Chapter counterparts to promote a singular American Red Cross image and messaging throughout the state • Develop viable communications plan to assure effective community awareness of critical need for donations • Produce market communications and develop media outreach initiatives, including press releases, media inquiries, and special project updates, to ensure image and brand consistency • Author and edit scripts, presentations, and speeches for use
by senior - level organization executives • Establish partnership within the community to enhance awareness of the blood donation program while leveraging key relationships with local - and state - level media professionals • Develop and implement an annual public relations and communications budget to ensure self - sufficiency and utilize financial resources
in an efficient manner • Execute and supervise all staff - related functions including hiring, training, evaluation, and career development to create a well - qualified team and enhance operational success • Plan and implement employee award and recognition programs to honor milestone achievements,
customer service excellence, and the accomplishment of national initiatives • Perform all duties and responsibilities
in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA), the Food and Drug Administration (FDA), and all other applicable federal, state, and local entities
Sales Manager — Duties & Responsibilities Experienced professional with expertise
in sales, marketing, and
customer service across a variety of industries Generate sales
in excess of $ 75 million through effective networking, marketing, and other sales tactics Design and implement comprehensive business development plans, marketing initiatives, and business models Recognized and promoted for
excellence in management, staff development, and sales Cut company expenses
by 16 % while increasing revenues through effective management decisions Train and direct large staffs ensuring they understand the brand and adhere to sales best practices Conduct research on prospective leads and existing clients to assist
in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Build and strengthen professional relationships with clients, partners, peers, and community leaders Set and strictly adhere to departmental budgets and timelines Study internal literature and industry publications to become an expert on products and
services Successfully collaborate with
customer service, marketing, and sales departments Provide exceptional
customer service resulting
in client satisfaction and referrals Enforce corporate compliance with all applicable regulatory authorities and bodies of law Represent company brand with poise, integrity, and positivity
Account Executive — Duties & Responsibilities Direct pharmaceutical sales, marketing, and
customer service ensuring professional and profitable operations Consistently recognized for
excellence in sales,
customer service, and team leadership Design and implement marketing campaigns including commercials and collateral materials Set and strictly adhere to departmental budgets and project timelines Negotiate lucrative contracts with medical facilities, third party vendors, and other industry leaders Designed and implemented award winning staff development and recognition programs Serve as community liaison offering health and pharmaceutical education at various speaking engagements Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Generate record breaking sales through networking,
in personal sales, and other tactics Make cold calls
in a courteous, yet assertive manner that translates to sales results Build and strengthen relationships with key clients, partners, and community leaders Develop a rapport with
customers and orient them to various products and
services Maintain 100 %
customer satisfaction
by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and
services Conduct research on prospective leads and existing clients to assist
in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain records of site visits to potential and existing clients to assist
in assessing their future needs Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Represent company brand with poise, integrity, and positivity
Clerk — Duties & Responsibilities Provide office management and administrative support across a variety of industries and settings Train new team members ensuring they understand the brand and adhere to company policies and procedures Oversee daily office administration resulting
in efficient, effective, and on - budget operations Manage marketing, sales,
customer service, and corporate accounting functions Responsible for accounts receivable, accounts payable, payroll, and company budgets Oversee product inventory, quality control, billing, shipping, and client account maintenance
services Study internal literature to become an expert on products and
services Analyze client needs and craft product presentations to their specifications Consistently recognized and promoted for
excellence in sales,
customer service, and team management Prepare and maintain activity reports, client information, and other pertinent data
in an organized manner Manage corporate correspondence and reception duties including telephone and
in - person
service Responsible for tracking and replenishing office supplies and products Develop and strengthen relationships with clients, vendors, partners, and community leaders Encourage high
customer retention
by maintaining friendly, supportive contact with existing clients Represent company brand with poise, integrity, and positivity
Business Manager — Duties & Responsibilities Recruit, train, and direct
customer service, sales, and administrative personnel ensuring profitable operations Study internal literature to become an expert on products and
services Encourage high
customer retention
by maintaining friendly, supportive contact with existing clients Build and strengthen relationships with key clients, industry figures, and community leaders Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Negotiate contracts and agreements with vendors, distributors, and partners Support human resources department through benefit administration and performance evaluations Set and strictly adhere to company budgets and project timelines Direct special projects from conception to marketplace rollout Analyze and streamline organization structure, workflow, team metrics, and client database Implement training and development programs to reinforce branding and develop team skillsets Design and execute employee recognition program to boost morale and individual efficacy Create an atmosphere of respect, professionalism, and dedication to company goals Represent company brand with poise, integrity, and positivity Consistently promoted and awarded for
excellence in management, sales, and
customer service
Proven
excellence in driving and directing all facets of
customer service and sales
in competitive industries, utilizing broad background
by providing hands - on leadership to achieve solid business results.
Administrative Assistant — Duties & Responsibilities Provide office management and administrative support across a variety of industries and settings Design and implement business model for national retail distribution business Train new team members ensuring they understand the brand and adhere to company policies and procedures Oversee daily office administration resulting
in efficient, effective, and on - budget operations Manage marketing, sales,
customer service, and corporate accounting functions Responsible for accounts receivable, accounts payable, payroll, and company budgets Oversee product inventory, billing, shipping, and client account maintenance
services Study internal literature to become an expert on products and
services Analyze client needs and craft product presentations and packages to their specifications Consistently recognized for
excellence in sales, marketing, and team management Prepare and maintain sales activity reports, client information, and other pertinent data
in an organized manner Manage corporate correspondence and reception duties including telephone and
in - person
service Responsible for tracking and replenishing office supplies and products Develop and strengthen relationships with clients, partners, and community leaders Encourage high
customer retention
by maintaining friendly, supportive contact with existing clients Represent company brand with poise, integrity, and positivity
Administrative Assistant — Duties & Responsibilities Provide office management and administrative support across a variety of industries and settings Consistently promoted for
excellence in both educational and for - profit industries Train new team members ensuring they understand the brand and adhere to company policies and procedures Manage large staffs of sales and
customer service professionals, administrative personnel, and volunteers Oversee daily office administration and special events ensuring effective and efficient operations Author and present various departmental progress and accounting reports to senior leadership Manage accounts payable / receivable, budgets, and other accounting functions Support sales, marketing, and
customer service personnel ensuring profitable operations Design and implement marketing and sales strategies resulting
in significant company revenues Serve as liaison between multiple departments and senior leadership Manage corporate correspondence and reception duties including written, telephone, and
in - person
service Develop and strengthen relationships with clients, partners, and community leaders Encourage high
customer retention
by maintaining friendly, supportive contact with existing clients Organize conference calls, meetings, and travel arrangements Study internal literature to become an expert on products and
services Represent company brand with poise, integrity, and positivity
Financial Manager — Duties & Responsibilities Oversee multiple automotive corporate client portfolios, conduct risk analysis, and perform audits Direct corporate loan process and ensure that client collateral is sufficient
in cases of default Investigate client credit rating and determine worthiness of consumer credit applications Recruit, train, and manage team of auditors and financial advisors ensuring professional operations Responsible for department budgets, project timelines, and team workflow Perform reviews to determine appropriate employee compensation, recognition, and disciplinary action Serve as a liaison between bank and clients, partners, outside vendors, and community leaders Present reports regarding audit findings, market trends, and client financial health to senior leadership Develop a rapport with
customers and orient them to various products and
services Encourage high
customer retention
by maintaining friendly, supportive contact with existing clients Study industry literature to become an expert on products and
services Direct sales operations for 35 + car and recreational vehicle dealerships throughout New England Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Represent company brand with positivity, professionalism, and dedication Consistently recognized and promoted for
excellence in management,
service, and performance
Administrative Assistant — Duties & Responsibilities Provide effective administrative support
services across a variety of industries Represent company brand with poise, integrity, and positivity Strictly adhere to department budgets and project timelines Responsible for tracking and replenishing office supplies and product inventory Study internal literature to become an expert on products and
services Develop and strengthen relationships with vendors,
customers, and coworkers Encourage high
customer retention
by maintaining friendly, supportive contact with existing clients Generate record sales through networking, referrals, and other tactics Manage complex, high volume telephone systems and
in person reception duties Oversee financial records, bookkeeping, and accounts payable / receivable Provide excellent
customer service ensuring client satisfaction and repeat business Consistently recognized for
excellence in customer service and operational support Proficient
in Microsoft Office suite, software troubleshooting, and minor hardware repair Perform additional administrative duties including faxes, photocopying, and filing Conduct all responsibilities
in courteous, polite, and positive manner
Business Manager — Duties & Responsibilities Oversee daily operations, finances, and personnel for large parking company Responsible for more than 60 locations and over 400 employees Hire and train staff ensuring they understand the brand and adhere to corporate policies Instruct junior team members
in customer service best practices Generate significant revenue through strategic marketing and sales initiatives Design and implement strategies to cut operational costs while enhancing sales Perform human resource functions including conflict resolution and benefit administration Oversee audit process, budgets, and payroll ensuring cost effective operations Consistently recognized for
excellence in management, sales, and
customer service Develop and strengthen relationships with clients, partners, and community leaders Encourage high
customer retention
by maintaining friendly, supportive contact with existing clients Utilize proficiencies
in Amano System, Federal ADP Shark Bite, and Ticket Tech Represent company brand with poise, integrity, and positivity
She managed to be a top producer, within the company
by providing
excellence in customer service to her client's whether they are buyers, sellers, renters or investors.