Performed Detailed Operational and Administrative duties in a timely manner which led to
an excellent audit compliance measures with company guidelines.
Not exact matches
With over 20 years of experience in the Corporate Governance space, they are extremely well placed to train the very best Graduates to develop their skills and become
excellent Recruitment Consultants across the
Audit, Risk, Legal and
Compliance markets.
SUMMARY OF QUALIFICATIONS * Licenced Public Accountant in Mexico * Broad experience in manufacturing process, financial analysis, credit and banking, budgeting, Forecasting * Extensive Cash Flow Management and Credit Facility Management * Coordination of
audits and
compliance procedures * Strong interpersonal skills *
Excellent communication and analytical skills
Ensure
excellent customer service skills are practiced by all teller staff and members Actively recruited and oversaw training for all new branch employees Preform pre
audits to ensure ongoing adherence with
compliance procedures Received an perfect
audit score for 2012 Maintain monthly branch efficiency logs Coaches team members on identifying sales opportunities Proactive leads manage motivates and coaches employee Meet with staff regarding branch security and safety issues Implemented annual performance review for all branch staff
JPMorgan Chase (Chicago, IL) 2007 — 2010 Branch Manager • Managed all aspects of JPMorgan Chase branch including daily operations and personnel • Responsible for $ 40 million in deposits, $ 20 million in loans, and $ 50 billion in accounts • Consistently exceeded quarterly acquisition goals through effective product positioning • Ensured banking
compliance with state, federal, and internal regulations • Conducted
audits to maintain responsible, profitable, and efficient operations • Investigated issue escalation, fraud, theft, forgery, and identity theft claims as needed • Delivered
excellent customer service ensuring client satisfaction and repeat business
Professional Duties & Responsibilities Managed all aspects of branch location including personnel and daily operations Oversaw employee hiring, training, performance reviews, compensation, and termination Interfaced with business, insurance, and investment partners to provide holistic client service Analyzed local, niche, and national markets to identify potential sales opportunities for clients Generated significant revenue through successful leveraging of bank products and services Built long - term relationships with key industry contacts to expand company reach and sales Conducted Management Self Assessments,
audits, and
compliance activities Monitored adherence to legal and corporate procedures protecting company and client assets Resolved escalated customer service issues promptly, professionally, and effectively Implemented measures to significantly increase operational efficacy and efficiency Identified and developed high potential employees increasing their value to the company Designed and implemented employee recognition program elevating corporate morale Performed teller services including cash handling and bank vault oversight Tracked sales referrals guaranteeing observance of proper procedures and policies Reviewed ledgers, branch
audit logs, and closeout, balance, and M&D reports Provided
excellent customer service resulting in client satisfaction and repeat business
Professional Experience Air Force Office of Special Investigation (AFOSI) 6/2001 — Present Special Agent, Counterintelligence / Criminal Investigator 12th Field Investigations Squadron — Buckley AFB, CO (8/2004 — Present) • Support national security objectives by organizing and conducting sensitive counterintelligence (CI) operations and investigations, achieving USAF, DOD, and US intelligence community strategic objectives across 21 bases in 20 states • Manage sensitive cover documents for nine agents with zero deficiencies found during an annual
audit, ensuring highest level of operational security and directly facilitating the engagement of FIS targets through enhanced trade craft • Conduct background investigations of potential AFOSI applicants to grow department by 15 personnel • Improve AFOSI operations while deployed by mentoring and training agents and providing effective liaison with other federal agencies and Component Command (COCOM) CI representatives • Provide threat awareness briefings to all traveling personnel, safeguarding all research / technology contracts in area • Recruit and utilize operational assets to counter multiple FIS threats to the US Strategic Command and national security • Oversee detachment evidence program by implementing 100 % accountability for all items corresponding to investigations impacting the DOD, earning an «
excellent» rating during a spot unit
compliance inspection
Professional Experience Harris Bank Evanston (Evanston, IL) 2000 — 2009 Vice President / Branch Manager • Managed all aspects of Evanston branch including daily operations and personnel • Hired, trained, scheduled, and supervised staff of 10 tellers, personal bankers, and support staff • Created and implemented employee review, development, and recognition programs • Designed and executed education programs focused on banking and service best practices • Oversaw teller line, mortgage, consumer loan, and commercial banking departments • Consistently exceeded financial goals through effective sales, marketing, and management • Awarded Harris Bank Outstanding Sales Award for setting company best in product sales • Delivered
excellent customer service resulting in client satisfaction and repeat business • Ensured banking
compliance with state, federal, and internal regulations • Conducted
audits to maintain responsible, profitable, and efficient operations