• Exemplify
excellent customer service and support, offer
recommendations to
clients concerning plumbing related installation requirements and efficiently install, repair or replace domestic hot / cold water lines.
In addition, I can provide
excellent client support along with helpful
recommendation to patients, medical practitioners, and insurance agents.
Key Highlights: • Exemplify
excellent customer service and support, offer
recommendations to
clients concerning plumbing related installation requirements and efficiently install, repair or replace domestic hot / cold water lines under or within the walls of residential / commercial units.
Professional Duties & Responsibilities Supervised administrative support team ensuring effective and efficient operations Trained new associates in daily operations, claim processing, and company policies Oversaw invoicing, branch claims, liability reports, and company checking account Investigated off site damage reports and provided claim process
recommendations Analyzed processes and introduced plan to reduce claims and increase efficiency Directed and oversaw company special events from conception to implementation Managed calendars for Chief Operations Officer, General Manager, and sales team Provided
excellent customer service ensuring
client satisfaction and repeat business Maintained customer information database guaranteeing organized
client information Opened new
client accounts and upgraded existing services Handled marketing duties including advertisements in yellow pages Inventoried company office supplies and replenished as needed Served as first point of contact between company and
clients Researched and purchased new multiline phone system for reception team Significant experience conducting sales and customer service in a retail setting