Charge Nurse — Duties & Responsibilities Provide
exceptional patient care and medical team
support across a variety of medical disciplines Responsible for 30 residents with broad medical needs and diseases including dementia, Parkinson's, congestive heart failure, COPD, acute renal failure, MRSA, and stroke Implement physician directed treatment plans alerting medical team of patient status changes as appropriate Maintain patient charts and confidential information in a secure and organized manner Supervise and educate CNA on infection control and patient care best practices Advocate for patient rights striving to understand patient needs and
concerns Administer medications via peripheral line assessing IV site and flow rate Monitor urinary elimination including consistency, odor, volume, and color indwelling catheter patients Inspect wounds for type, drainage, odor, presence of undermining and / or tunneling, and pain Collect specimens from patients for a variety of laboratory tests Assess patients receiving oxygenation therapy for symptoms of impaired gas exchange Maintain alignment of the affected joints post total hip / knee replacement Encourages deep breathing and coughing exercises Assesses pain control and evaluates response to pain management Perform all duties with positivity, professionalism, and integrity
Professional Experience JP Morgan Chase (Tempe, AZ) 3/2006 — Present Assistant Vice President — Prime Securitized Collections (4/2010 — Present) • Recommend and implement specific procedures to ensure maximum effectiveness and efficiency of service, while establishing efficient operational policies, technological
support systems and budgets • Assist in long - term strategic planning for related departmental section, ensuring the attainment of all departmental goals through detailed reporting, trend utilization, and performance tracking • Hold responsibility for the compilation and analysis of statistical data relative to unit productivity, monitoring live calls and providing feedback to staff, coaching, and issue resolution
concerning collection and loss mitigation activities • Manage various teams of supervisors, including personnel issue resolution and functional task delegation • Utilize
exceptional problem solving abilities while dealing with conflicting financial and personnel variables, developing and recommending viable courses of action as required • Ensure timely performance management of all staff, communicating expectations and closely supervising job functions • Travel to Manila to train staff on loss mitigation processes, train supervisors on procedural adherence, develop customer satisfaction, negotiations, and conflict management documents, and facilitate training class utilization