In companies with forward - thinking leadership, customer
experience improvement initiatives will need to start at the C - level and spread throughout the rest of the company.
Not exact matches
In an effort to woo drivers, Uber launched an
initiative called, 180 Days of Change — a campaign that aims to make «meaningful changes and
improvements» to the driving
experience.
It got there by introducing Panera 2.0 a few years ago, an
initiative that was meant to improve the
experience at Panera's cafes by adding technology and operational
improvements to help keep up with high transaction volumes.
In addition, the county put out a Request for Proposals for «the professional services of a qualified and
experienced consulting firm (s) to conduct a comprehensive broadband assessment in the County and develop a feasibility study... to provide a detailed analysis of existing broadband services and current gaps and provide actionable, feasible guidance for the planning and implementation of a comprehensive community broadband
improvement initiative.»
While this may seem intuitive — firms have more cash in a thriving economy and as a result, can afford to spend more on customer
experience initiatives — how customers respond to
improvements in customer
experience during changing economic times had not been examined.
Imagine that all of our reform efforts prove successful, from
initiatives to bolster the prenatal health of disadvantaged babies, to high - quality early - childhood
experiences, to dramatic
improvements in K - 12 education, to serious interventions and supports at the college level.
Wolach leveraged his
experience as a member of the first year of the Eskolta Fellows program — a series of training sessions we developed for school - and district - based educators interested in leading school -
improvement initiatives — to implement action research and
improvement science techniques to improve student outcomes.
Her most recent
experience was as a principal in Marquardt School District 15 for eleven years at two schools where she created a culture of collaboration and continuous
improvement while working with other principals and district leaders to support the district
initiatives.
Carla has several years of
experience working on school
improvement initiatives in Chicago including the Chicago High School Redesign Initiative and the Small Schools Workshop.
Traci is an
experienced analyst, skilled at leading teams through understanding qualitative and quantitative data and building consensus for
improvement initiatives.
In contrast to excessive numbers of unrelated, unsustained
improvement initiatives in a school, instructional coherence contributes to learning by connecting students»
experiences and building on them over time.
Ann has 30 years»
experience working for top tier law firms on KM and IT
initiatives, including many process
improvement and productivity
initiatives.
Accomplished, results - driven marketing professional
experienced in driving brand recognition and revenue
improvements through strategic marketing
initiatives and effective brand management.
I am an
experienced, detail - oriented and results - focused Continuous
Improvement and Project Manager with demonstrated expertise in process improvement initiatives, LEAN manufacturing methodologies, and correctly interpreting industry trends and utilizing new manufacturing strategies to maximize business and production
Improvement and Project Manager with demonstrated expertise in process
improvement initiatives, LEAN manufacturing methodologies, and correctly interpreting industry trends and utilizing new manufacturing strategies to maximize business and production
improvement initiatives, LEAN manufacturing methodologies, and correctly interpreting industry trends and utilizing new manufacturing strategies to maximize business and production strategies.
Highlights of Relevant
Experience: Adaptable to providing leadership and oversight in the healthcare industry; thrive in a fast paced, high pressure setting with a demonstrated track record of innovative process
improvement initiatives.
If you are searching for an
experienced, knowledgeable and dedicated Job Title who will generate significant insight in Project Management / Continuous
Improvement strategies, and implement and oversee successful manufacturing process management
initiatives, please contact me to arrange an interview.
It is with your organization that I offer my extensive career
experience, educational consultancy, innovative and creative educational development programs and sound student scholastic
initiatives, demonstrating creative and successful process
improvement methodologies in teaching today's youth.
It is with your organization that I offer my savvy, innovative and detail - oriented
experience and sound expertise in Business, demonstrating strategic client acquisition
initiatives and process
improvement methodologies.
It is with your organization that I offer my extensive Global Business Development
experience, Project and Operational Management expertise, innovative and creative business planning and execution, and sound P&L and Budget Management
initiatives, demonstrating creative and successful process
improvement methodologies.
It is with your organization that I offer my savvy, innovative and detail - oriented
experience and sound expertise in Restaurant and Business Management, demonstrating strategic client acquisition
initiatives and process
improvement methodologies.
It is with your organization that I offer my extensive career
experience, Sales and Account / Client Management expertise, innovative and creative staff and client training execution, and sound Project Management
initiatives, demonstrating creative and successful process
improvement methodologies.
It is with your organization that I offer my extensive Business Management career
experience and Operational expertise, innovative and creative business planning and execution, and sound P&L and Budget Management
initiatives, demonstrating creative and successful process
improvement methodologies.
Of course if you don't have much
experience you will won't be able to come up with big accomplishments like «increased sales by 34 %» or «implemented process
improvement initiatives to enhance production efficacy».
If you are searching for an
experienced, knowledgeable and dedicated Job Title who will generate significant insight in Project Management / Continuous
Improvement strategies, and implement and oversee successful process management
initiatives, please contact me to arrange an interview.
IT Support Operations │ CRM │ Call Centers │ Security
Experienced, knowledgeable and accomplished Information Technology Project Management Professional with broad based
experience in leading critical business / technology analysis, spearheaded global Helpdesk
initiative, network administration and process
improvement strategies resulting in improved efficiencies, higher quality, cost containment and increased functionality.
Highly reliable in improving service delivery and transforming the client
experience through people development and process
improvement initiatives.
Delivers Results Highly
experienced nursing professional seeking to leverage extensive quality and process
improvement expertise, and Project Management initiatives, as well as a 15 - year track record of research, clinical and leadership into a Quality / Process Improvement role within the healthcar
improvement expertise, and Project Management
initiatives, as well as a 15 - year track record of research, clinical and leadership into a Quality / Process
Improvement role within the healthcar
Improvement role within the healthcare industry.
Experienced in setting direction and driving continuous
improvement initiatives.
With my
experience in this industry, I know just when recommendations for ongoing
improvements are needed and when retention
initiatives are in order.
Highlights Business
improvement initiatives Project management Finance management Management and integration of cross-functional teams Employee development and relations Client relations Budget oversight Efficient problem solutions Excellent communication and leadership skills
Experience General Manager 6/1/2000?
Tags for this Online Resume: Strategic
Initiatives, Accounts Receivable, Workflow Optimization, Practice Management, Insurance, Operations, Budgeting & Analysis, Planning, Lean Six Sigma Black Belt, Process
Improvement, Change Management, Systems Implementation, Revenue Cycle Management, Contract Negotiations, healthcare, Training, Patient
Experience
Utilize my
experience and leadership qualities with proven success in
improvement of Existing Operations, Entrepreneurial Endeavours, Business Development, Sales & Productivity, Compliance Analysis, Compliance Oversight Training
Initiatives, Call Center Management, Change Control Management
A strategic driver of operations establishment, system development, and process
improvement initiatives, I apply more than 25 years of
experience to exceptional business development, project management, and profits.
Dynamic and forward - thinking Information Technology Management Professional with 15 + years of
experience achieving significant operational
improvement and cost reduction through innovative IT - oriented
initiatives.
International Business Manager with 27 years of progressive
experience, demonstrating a bold analytical, flexible and creative problem solver mindset, with demonstrated track record of driving business development and knowledgeable financial solvency
initiatives, process
improvement strategies and efficiency enhancements in multiple industries.
Experience includes managing crews of up to 150 in highway / bridge
improvements, asbestos abatements, HAZWOPER
initiatives and other construction and demolition projects.
Consistent performer with progressive career path into positions of greater responsibility, knowledge - base and leadership, with demonstrated success leading continuous
improvement initiatives, customer service delivery operations, and extensive
experience as an Electrical Supervisor, Chief Electrician...
Senior financial services executive with over 25 years of financial services
experience and a proven track record of success bringing strategic change leadership and multi-dimensional financial intelligence to building successful new businesses, growing profits, and leading business and balance sheet
improvement initiatives.
Profile: Operations * Lean Manufacturing * Quality / Process
Improvement Versatile professional with deep
experience in leading operations and quality
initiatives for manufacturing companies across diverse sectors including batch chemical, food, and automotive supply.
Senior - level operations leader with 25 + years of
experience spearheading
improvement initiatives to enable rapid growth and dramatically increase revenue, boost market share, and drive brand recognition.
SUMMARY Jonathan has fourteen years»
experience leading organizations of all sizes and industries through successful business transformations, learning, and performance
improvement initiatives.
Experienced with professional, re-engineering, continuous
improvement and quality principles and renewable energy
initiatives.
*
Experienced Project Manager in design - build projects and continuous
improvement initiatives.
15 + years
experience in Quality Assurance and Operations Management sectors, with expertise in systems implementation, process / product
improvement initiatives, teamwork training, and ISO9001 Standardization.
Progressive software quality assurance
experiences have created a passion for surpassing project objectives via combination of superior program testing, Business Process
Improvement strategies, Change Management and Configuration
initiatives, and superlative client service and support.
Dynamic, high - energy and
experienced Retail General Management professional with numerous years of operational efficiency and process
improvement performance, with demonstrated track record of leading innovative store and product «branding»
initiatives and customer acquisition strategies.
Served as Quality Assurance Coordinator focused on
improvement initiatives for agent and supervisor work performance gains and assisting in all customer - centric service and support
experiences.
10 years of
experience as Process Consultant in Information Technology industry with expertise in: o Defining Process and Metrics including process descriptions checklists templates key performance indicators and guidelines to assist implementation and
improvement in the current process o Assessing projects / Account Processes Reports and Procedure and identifying Process o Documenting quality initiative I
improvement in the current process o Assessing projects / Account Processes Reports and Procedure and identifying Process o Documenting quality
initiative ImprovementImprovement.
PROFESSIONAL
EXPERIENCE California Department of Forestry, City • CA 2000 — 2008 Receptionist / Customer Service Representative / AP / AR Seasonal Provided hands - on service / support for program creation, training and coordination
initiatives, served as Infectious Disease Officer in initiation, and reporting of exposure treatment and Continuous
Improvement Coordinator for Riverside County's EMS Bureau.
*
Experience working on process
improvement initiatives to define new or to improve existing processes, develop recommendations, and support process reengineering efforts.Excellent leadership, functional, tec...