Sentences with phrase «experience improving business processes»

Demonstrated experience improving business processes incorporating Six Sigma methodologies.

Not exact matches

Below, Strauss and other small business owners share their delivery stories and the important lessons they've learned to improve the experience and process.

Understand the process customers go through to engage with your business in order to improve their experience and your results.

[5:45] Intangible assets that business owners must leverage [11:50] Analyzing, measuring and replacing underperforming aspects [14:00] First impressions and first statements [17:40] The lifetime value of a customer [20:00] Incentivizing employees [20:45] Ingenuity to find new points of leverage [22:00] Jay's experience turning «Icy Hot» around [26:30] The power of one small shift [27:50] Three ways to grow a business exponentially [33:40] What stops people from optimization [40:00] The value you bring to a customer [43:00] Measuring, quantifying and improving your processes [48:10] Why most businesses fail [50:00] Building pillars that will support your business [57:00] Providing comfort for your customer can bring in more revenue

Some of the above examples of access to justice are those that are commonly predicted by advocates of alternative structures: business models that facilitate reduced and fixed price legal services and / or unbundling, technology that enables standardization and improved processes to handle large volumes of cases or contracts, branding that reduces the client's search costs and increases their level of trust, multidisciplinary services that significantly ease the client experience notably because they do not need to assemble or coordinate different streams of work.

Your Firm App is another tool in the attorney's toolbox to improve their business processes and improve the client experience.

With more than 12 years of consulting, sales, and product management experience, Scott has proven success understanding the market, leading projects, re-engineering processes and workflows to improve revenues, margins, and workplace productivity for local businesses and Fortune Global 500 companies.

Paul has over 25 years of experience in all aspects of court technology development from programming, project management and coordinating data exchanges with other branches of the federal government to supporting improved judicial business processes.

On August 15, 2013, the Workers» Compensation Board announced a «business process re-engineering» initiative «designed to significantly improve the experience of injured workers and employers in the New York workers» compensation system.»

SUMMARY I have been able to create unique solutions using my 24 years» experience as Senior Systems / Business Analyst, Program & Project management plus process and equipment engineering and welcome new opportunities to improve any organization.

The responsibilities and accomplishments in the work experience display the candidate's engagement with improving processes that impact the overall health of the business.

With more than 5 years of materials research, and vacuum disposition objectives as a Thin Film Process Engineer, I have had the opportunity to develop creative, revolutionary and innovative products that support companies and business goals — and most importantly the clients, whose service experiences were immeasurably improved through implementation of these forward - thinking ideas.

Highlights of Relevant Experience: Lead critical business / technology analysis, testing, network administration and process improvement strategies resulting in improved efficiencies, higher quality, cost containment and increased functionality.

PROFESSIONAL EXPERIENCE Blue Cross Blue Shield of North Carolina — Durham • NC 1/2008 — Present Senior Technical Project Manager Introduced money - saving and efficiency - improving Six Sigma to key members of the Senior Leadership Team (CSO and COO) and has approved proof of concept sponsored by the Vice President of Business Process Excellence.

Partnered with business unit leaders to conduct and execute several organizational design initiatives to improve the customer experience and achieve process efficiencies

IT Support Operations │ CRM │ Call Centers │ Security Experienced, knowledgeable and accomplished Information Technology Project Management Professional with broad based experience in leading critical business / technology analysis, spearheaded global Helpdesk initiative, network administration and process improvement strategies resulting in improved efficiencies, higher quality, cost containment and increased functionality.

• Hands - on experience in developing and implementing analytic and mathematical models for testing supply chain sequences • Highly skilled in designing, developing and adapting statistical and econometric techniques to analyze supply chain management problems and roadblocks • Effectively able to determine and implement strategic plans to ensure prompt problem resolution • Skilled in performing researching activities to and economic analysis and initiating new studies • Proven ability to develop and implement risk mitigation plans to ensure smooth supply chain operations • Track record of defining and implementing metrics to enable effective sourcing and supplier performance management • Deep insight into key performance indicators (KPIs) that measure and improve sourcing and supply chain performance • Competent at utilizing influence management skills to negotiate movement of products in order to meet bulk deal demands • Proficient in reporting n field cycle count processes in sync with regulatory requirements of the company • Proven ability to manage established inventory levels in accordance to inventory levels dictated by set business models

A project management position utilizing my experience in contact center operations, Cisco Unified Communications, and business continuity planning to improve customer service, business processes and return on invesment.

Motivated and results driven marketing professional with exceptional organizational and coaching skills focusing on market analytics and research, performance analysis and reporting, process improvement and project management; significant experiences at driving change; improving agents» performance, and increasing customer satisfaction at call centers; unique combination of business development experience and expertise in m...

Experienced Project Management Office Leader and MBA Graduate with demonstrated success in achieving operational excellence improving processes building partnerships with Business Unit Leaders along with C - level executives and delivering above results combined with strong ethics.

CONTACT PROFILE PROFILE I am a proven IT leader with experience and a proven track record in strategic planning and execution, growing new lines of business, developing and improving performance capabilities of teams, increasing customer service, IT strategic planning and business alignment, improving business processes, and uncovering technology solutions to business problems.

diverse leadership experience as a supervisor with significant accomplishments in developing process and procedures, improving quality, utilization of management programs and coaching staff on healthcare business and practice issues.

Accomplished business innovator who utilizes the dynamic combination of a BS in Business Administration, three certifications in Process Reengineering and 16 years experience developing world - class systems to support revenue growth, improve efficiency, elevate customer satisfaction and increase profitability for a Fortune 500 corporabusiness innovator who utilizes the dynamic combination of a BS in Business Administration, three certifications in Process Reengineering and 16 years experience developing world - class systems to support revenue growth, improve efficiency, elevate customer satisfaction and increase profitability for a Fortune 500 corporaBusiness Administration, three certifications in Process Reengineering and 16 years experience developing world - class systems to support revenue growth, improve efficiency, elevate customer satisfaction and increase profitability for a Fortune 500 corporate icon.

SUMMARY OF QUALIFICATIONS I have 20 - years» experience in business re-engineering where the employer or client required improved processes, information, efficiency, control, economics, and security.

Financial professional with proven solid experience in delivering quality results in relation to deliverables requiring high attention to detail, planning, financial and business analysis and the minimization of inherent and acquired risks seeking a position using analytical methods and a variety of tools to understand, predict, improve and / or control cost, operations and processes.

Looking to utilize my supply chain experience in order to implement business process and technical solutions, improve metrics performance, and drive supply chain innovations such that they become a competitive advantage for the organization.

Respected business manager with extensive experience in the banking / investment / insurance industries adept at improving processes / procedures and skilled in impacting the visibility, profitability, and performance of business operations through orchestration of competitive market intelligence and market positioning.

PROFESSIONAL EXPERIENCE Initiative Architect — IBM BT / IT, City, ST 2001 — Present Program Manager, contributing to IBM's «Globally Integrated Enterprise» initiative by leading technical team of 4 SAP functional consultants and designing SAP CRM workflow module that enabled consistent and global business approval process and reduced complexity from the «Sales» process, expected to improve the contract winning ratio by more than 30 %.

Results - oriented Warehouse and Inventory Logistics professional with 25 + years of experience and skilled in improving the operational systems, processes and policies in support of organizations mission to support management reporting, information flow and management, business process, and organizational planning.

PROFESSIONAL SUMMARY Organizational Culture and Vision & Proactive Business Leadership Policy Process Systems Building Outstanding Workplaces and Performance Driven Organizations Customer focused, systemic thinking and accomplished HR Business professional experienced in multi-site operations with extensive history improving operational efficiencies by devising innovative solutions to complex problems helping to drive perfo...

Results - driven business professional with over seven years experience applying analytical skills and hands - on technical acumen to improve processes.

Customer Service and Administration Duties & Responsibilities Interact with customers in a professional manner to improve the client experience, resolving queries and issues in a timely and professional fashion while making all customer needs the top priority Implement quality assurance processes to ensure administrative accuracy and promote operational efficiency Assist in the execution of needs - based client assessment to facilitate successful product / service utilization Collaborate and communicate effectively with all departments and members of company management, acting as a liaison between customers and all staff members as well as representing institutions within the community Generate referrals and consistent repeat business through effective service and timely follow - up Meet and exceed marketing and sales strategies while tracking progress versus established benchmarks Maintain a strong working knowledge of company products and services, respective marketplace, competitor strategies, industry regulations, and other pertinent information, applying all knowledge to related job functions Provide relevant guidance / leadership to new staff training efforts and coaching, consistently leading by example Oversee critical document control and management, maintaining all files in an organized manner Perform continuous assessment of client service operations while furnishing oversight and guidance regarding effective customer service and issue resolution techniques Adhere consistently to all established policies, guidelines, procedures, related laws, and other related constraints Utilize various technology applications to drive customer service and administrative processes Assist management team and senior department members with various other duties as assigned

Program Manager — Duties & Responsibilities Maintain a strong technical knowledge of and passion for program mission, industry trends, and developments in field of independent living skills training Coordinate all logistical and organizational aspects of community, industry, and program - specific events, including schedules, donor functions, and other activities to support program goals Interact with program participants, staff members, and donors in a professional manner to improve the user experience and promote the development of quality giving and support relationships Act as a liaison between staff members, other members management, donors, and other interested parties to drive program growth and ensure long - term sustainability Perform needs - based issue and situational assessments to improve operational efficiency, cost reductions, and ensure participant satisfaction throughout the challenging learning process Present relevant information and instruction to program participants, providing thorough and effective explanation and demonstration to individuals of differing learning capacities Hire, supervise, and manage staff in a professional manner that drives efficiency, promotes safety, and utilizes each individual's strengths to the highest capacity to fulfill program mission Present relevant information and updates to program heads and stakeholders, including performance and giving reports Support leadership team to facilitate in efficient business and organizational operations, performing important administrative tasks and analytical assignments while addressing key issues

Portland, Oregon About Blog Transform your business and customer experience by building and improving your content marketing process.

Professional Experience Accenture (City, ST) Date — Date Lean Six Sigma (LSS) Consultant • Supported the United States Postal Service Continuous Improvement Office and Retail Service Area • Led a ZIP - Forward project validating the accuracy of POS originating Priority Mail data • Supported the United States Postal Service Finance Remediation and Compliance team • Directed ZIP - Forward project to define the Business Reply Mailer process and identify revenue leakage • Created a strategic roadmap of improvements for a new operational and financial processes • Reduced the risk of revenue loss and establish metrics for process analysis and benchmarking • Supported United States Postal Service Global Claims Accounting Services Group • Managed a ZIP - Forward Event to reduce claim backlog and overall adjudication process time • Improved mediation strategy and mitigation plan to assist in SOX certification • Provided coaching on LSS theories, methodologies, and tools to ZIP - Forward project team • Mentored a USPS employee to achieve Green Belt status

SUMMARY: * Over seven years of experience in variety of international settings and cultures * Broad Cash Management and corporate funding background * Strong analytical capabilities and strive for continuous learning and growth * Interested in factors that improves the efficiency and security of finance business process using IT tools * Well experienced with using Sungard's Avantgard treasury management system, SAP and Bloo...

The Queensland Cabinet endorsed such principles as improved partnership arrangements between the State Government, business leaders and Cape York communities to better address the disadvantage experienced by Cape York Indigenous people; integration and enhancement of existing planning processes between State Government, business leaders and Cape York Aboriginal communities to identify and implement trials of new operating practices; and encouragement of the Commonwealth Government to participate in the process at an appropriate stage.