Seasoned IT professional with 22 years of experience and
expertise as Business Analyst, Change / Configuration Manager, Knowledge Manager, Quality Assurance Manager (QAM), IT Services Support Manager (ITSM)- in public and private sector enterprise environments.
Not exact matches
I bring quantitative and knowledgeable
expertise in the ability to oversee all budget forecasts, provide financial analyses
as well
as confidentially handle any and all financial and
business operations
as a trusted
analyst.
■ Profile Combining seven years of experience
as business analyst with
expertise in the following areas:
If you intend to work
as a
business research
analyst, make certain your resume is insightful of your
expertise and education in this field.
If you intend to work
as a
business research
analyst, make certain your resume is insightful of your
expertise and...
Objective: To work
as an IT
analyst with qualified
expertise and knowledge in a good company and use analytical skills for better IT systems and better
business analysis in the firm.
Areas of
Expertise IT Management Network Engineering Citrix Engineer \ Administration Active Directory / File Security Manager VMWare Engineer \ Administration Network Design / Architecture Local Area Networks (LAN) Wide Area Networks (WAN Help Desk Management Data Center Management / Design * Altiris Administration System Automation Server Configuration Security Systems Management * Hardware Installation Software Configuration Remote Software Deployment Patch Management * Change Management Project Management
Business Process Analysis Business Communications Sales / Marketing Management Risk Management / Disaster Recovery Analyst Statistical Analysis Database Management Policy Development Contract Negotiation * Grant Writing Total Quality Management (TQM) Training & Development TCP / IP Configuration Change Management Monitoring Ability to increase organizational effectiveness and staff skill level through training and awareness of best practices Unique blend of technical experience administrative skills and team - building capabilities Mastery of all phases of project development life cycle including requirements analysis specifications development application design implementation data conversion design review and system testing * Proven ability to communicate effectively with all involved parties to ensure the development of viable business solutions to technical issues Ability to manage complex systems spanning multiple platforms and multiple functionalities * Demonstrated leadership and team - building capabilities in the professional environment as well as through active community involvement * Ability to cultivate trust and respect through open communication and shared goals among various busine
Business Process Analysis
Business Communications Sales / Marketing Management Risk Management / Disaster Recovery Analyst Statistical Analysis Database Management Policy Development Contract Negotiation * Grant Writing Total Quality Management (TQM) Training & Development TCP / IP Configuration Change Management Monitoring Ability to increase organizational effectiveness and staff skill level through training and awareness of best practices Unique blend of technical experience administrative skills and team - building capabilities Mastery of all phases of project development life cycle including requirements analysis specifications development application design implementation data conversion design review and system testing * Proven ability to communicate effectively with all involved parties to ensure the development of viable business solutions to technical issues Ability to manage complex systems spanning multiple platforms and multiple functionalities * Demonstrated leadership and team - building capabilities in the professional environment as well as through active community involvement * Ability to cultivate trust and respect through open communication and shared goals among various busine
Business Communications Sales / Marketing Management Risk Management / Disaster Recovery
Analyst Statistical Analysis Database Management Policy Development Contract Negotiation * Grant Writing Total Quality Management (TQM) Training & Development TCP / IP Configuration Change Management Monitoring Ability to increase organizational effectiveness and staff skill level through training and awareness of best practices Unique blend of technical experience administrative skills and team - building capabilities Mastery of all phases of project development life cycle including requirements analysis specifications development application design implementation data conversion design review and system testing * Proven ability to communicate effectively with all involved parties to ensure the development of viable
business solutions to technical issues Ability to manage complex systems spanning multiple platforms and multiple functionalities * Demonstrated leadership and team - building capabilities in the professional environment as well as through active community involvement * Ability to cultivate trust and respect through open communication and shared goals among various busine
business solutions to technical issues Ability to manage complex systems spanning multiple platforms and multiple functionalities * Demonstrated leadership and team - building capabilities in the professional environment
as well
as through active community involvement * Ability to cultivate trust and respect through open communication and shared goals among various
businessbusiness units
IT Project Manager — Professional Highlights Serve multinational corporations in a variety of technology based strategic planning and administration roles Offer
expertise as a consultant, programmer, engineer,
business analyst, and database administrator Lead technology projects for NASA, U.S. Customs, American Express, and General Electric Design and implement reporting, customer service, marketing, sales, and financial management software Responsible for network and database design, administration, and security Oversee enterprise - wide hardware and software upgrades resulting in increased efficiency Minimize operational and manpower costs through effective technology solutions Serve
as forecast budget
analyst for Joint Project Management Operations at Kennedy Space Center Develop reporting application tool using crystal reports engine on CD throughout Kennedy Space Center and Cape Canaveral Air Station resulting in $ 500,000 savings on user licensing fees Create detailed project plan with well - defined tasks, milestones, client sign - offs, test cycles, and specifications which served to communicate project progress to management Develop visual basic application for financial banking Institution using crystal reports to reduce the company's response time resulting in initial reporting from 2 - 3 hours to just 45 seconds Oversee multimillion - dollar software implementation for Miami Air from a consultancy level Upgrade Great Plains software platform and administered security access for Miami internal databases Write over 200 SQL stored procedures from access databases for financial institutions Compose
business correspondence and prepared statistical spreadsheet analysis for Kennedy Space Center Recognized by colleagues and superiors for outstanding job performance, reliability, and efficiency Conduct surveys of operations to assess needs and identify high priority improvements Complete major product releases meeting very aggressive schedules and budgets Serve
as a member of the International Cyber Threat Task Force Utilize fluencies in English, Portuguese, Arabic, French, and German to communicate with a diverse clientele Continually study emerging technologies and industry best practices Perform all duties with positivity, professionalism, and integrity