Sentences with phrase «expertise in the call center»

I have expertise in Call Center management and scheduling and Business Resumption and Disaster Recovery Planning.

Summary of Experiences Detail - oriented Business Support Professional with over 20 years» experience and expertise in call center operations - customer service, documentation, reporting - business analysis, quality assurance, account management, account receivables, account payables, project management, administration & supervision.

A business process and system optimization expert who brings 27 years of experience in the Financial Services industry and deep expertise in call center business operations and project management.

Not exact matches

In my business, we call these rare folks the «center of influence» for their area of technical expertise.

In 2003, founders Rick and Patty Arvielo combined their expertise to create a progressive business that quickly grew from a 40 - employee call center into a national mortgage banker and industry powerhouse.

With 13 + years of experience in high - volume call centers — coupled with expertise in hiring, training, developing, coaching, and supervising call center staff — I am confident in my ability to make an immediate and positive impact on Wayward's customer service efforts in this role.

In - Depth knowledge, industry specific expertise and the trends in the field of hiring at the most affordable rate makes us the best call center recruitment service provideIn - Depth knowledge, industry specific expertise and the trends in the field of hiring at the most affordable rate makes us the best call center recruitment service providein the field of hiring at the most affordable rate makes us the best call center recruitment service provider.

For example: if the job position is for a beginner then expertise in verbal and written communication will be an asset for a call center.

Business Intelligence / Database Developer — Comcast, Salt Lake City, UT 1999 to 2006 Provided expertise and assistance as a call center business intelligence developer, and created reporting tool management tool called «The Web Tool», created from inception to rollout, used a local Oracle / PHP programmed in - house Business Intelligence solution.

Detail - oriented, with expertise in multitasking, performing service and support functions that include quality assurance initiatives, call center management, and client support resolution.

Dedicated Customer Service Representative who provides exceptional customer service through active listening and problem solving @power Direct Call Center Representative with expertise providing customer support in high call volume environmeCall Center Representative with expertise providing customer support in high call volume environmecall volume environments.

Create Resume DEJA TURNER 100 Main Street, Cityplace, CA, 91019 [phone] [email protected] Professional Summary Skills Top - rated sales performance Avaya Software knowledge Skilled in call center operations Talented client relations manager Customer interface expertise Customer service award Creative problem solver Exceptional communication skills Strong client relations Strategic sales knowledge Credit card processing Work History Manager -LSB-...] Continue Reading →

Create this Resume Deandre Barbeau 1977 Shinn Avenue Pittsburgh, PA 15222 (123)-263-7084 [email protected] Job Objective: To grow professionally as Telecommunications Director in one of the most established technical call center industries and share my expertise and knowledge with routers, switches, and other networking devices.

• To work for Forestry Inc as a Call Center Supervisor utilizing expertise in team building to guide the workforce in providing exceptional customer services.

Call Center supervisor with expertise providing customer support in high call volume environmeCall Center supervisor with expertise providing customer support in high call volume environmecall volume environments.

To seek a challenging and equally rewarding career and apply my technical expertise in the areas of Cisco Routing / Switching, Cisco IP Telephony, VoIP, Security and Call Center technologies.

Excellent leader with expertise in developing and optimizing organizational processes, measurement systems and call center infrastructure to achieve business results within the wireless communications industry.

Professional Summary Highly effective, results - oriented manager with proven expertise in achieving call center and company goals while facilitating employee development through training, coaching, and mentoring.

I am a very highly successful and versatile manager with expertise in Compliance & Auditing, Brokerage Operations, Call Center Management, Staff Supervision, Training & Development, Budgeting, & Project Management.

To continue a management career in a stable, professional, diverse environment for a leading corporation, which provides opportunities for career growth, utilizing my sales and service expertise, call center experience, coaching and leadership ability.

Expertise includes managing international call centers in medium to large Global Fortune 500 companies while identifying and resolving process and quality problems.

Motivated and results driven marketing professional with exceptional organizational and coaching skills focusing on market analytics and research, performance analysis and reporting, process improvement and project management; significant experiences at driving change; improving agents» performance, and increasing customer satisfaction at call centers; unique combination of business development experience and expertise in m...

Professional Summary Dedicated Data Center Technician with over 20 years» experience combining management and customer service expertise in Data Center Operations and call centers.

Highly motivated manager and leader with expertise in customer service, technical operations, and call center operations.

Summary: Dedicated Loan Processor with over 20 years of experience combining management and customer service expertise in Mortgage and Collection call centers.

Areas of Expertise Sales Development Customer ServiceCall Center Management Process Improvement Operations Management P&L Administration Project Management Total Quality Management Training & Development Labor Relations Professional Highlights * Built a Call Center from ground up generating sales of $ 15.6 M in first 8 months of operation * Generated $ 3.5 M in new revenue over four months by establishing a new inbound call ceCall Center from ground up generating sales of $ 15.6 M in first 8 months of operation * Generated $ 3.5 M in new revenue over four months by establishing a new inbound call cecall cen...

I am a professional and competent senior operations expert with, strategic and logistical expertise in designing, building and directing customer service call centers of excellence.

Client - focused, results - driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high - caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development.

Professional Summary Dedicated Customer Service Manger with 11 years of experience combining management and customer service expertise in Facilities and Customer Service call centers.

Special expertise in underwriting strategy, compliance, policy services (including call center), vendor management, process improvement, and operational performance.

Expertise lies in analyzing and developing systems and procedures, designing and implementing process improvements for call centers and multifunctional organizations.

Seeking career to benefit World Class company with my expertise in Operations, Logistics, Warehousing and Distribution, Inventory Management, Profit planning, budgeting and forecasting, Staff recruitment, development, leadership and education, Customer Service and Call Center Management and Human Resources.

CAREER SUMMARY Customer Service / Call Center Manager with specific expertise in resolving complex member and employee concerns.

Expertise in software and hardware configuration and installation of PBX switches and voicemail systems as well as programming and engineering in a call center environment.

Versatile background with expertise in Sales, Sales Engineering, Transport Design Engineering, Customer Service, Project Management, Application Support, Call Center Management, Network Operations and Technical Training.

Areas of Expertise * ACD protocols and call routing * Ensuring Contract Compliance Forecast scheduling needs * Operating contract within budget and on - schedule Experience in 24/7/365 call center environment

SUMMARY Experienced Customer Service / Call Center Management Professional with expertise in various aspects of the call center industry while leading teams to perform to the highest standards to exceed customer and company expectatiCall Center Management Professional with expertise in various aspects of the call center industry while leading teams to perform to the highest standards to exceed customer and company expectaCenter Management Professional with expertise in various aspects of the call center industry while leading teams to perform to the highest standards to exceed customer and company expectaticall center industry while leading teams to perform to the highest standards to exceed customer and company expectacenter industry while leading teams to perform to the highest standards to exceed customer and company expectations.

Professional Summary Highly qualified Sales Manager, Sales Trainer and Marketing Manager bearing over 17 years combined expertise in high end solar, insurance, mortgage and finance sales seeking employment in sales, marketing or finance industries B2B, B2C, B2B sales, B2C sales, finance, leader, supervisor, manager, call center sales, solar sales, analyst, personal finance, annuities, mutual Core Qualifications * * Sales Ma...

Call center Representative versed in customer support in high call volume environment and telephone etiquette Areas of Expertise * CustomeService Management * X-ray Call center Representative versed in customer support in high call volume environment and telephone etiquette Areas of Expertise * CustomeService Management * X-ray call volume environment and telephone etiquette Areas of Expertise * CustomeService Management * X-ray *...

Knowledgeable and self directed leader with expertise in Customer Service and Call Center start - up within a variety of industries.

Dedicated General Manager with 22 years of experience combining management and customer service expertise in medical field and customer call centers.

Skills Skilled in call center operations Adheres to customer service... line phone operation proficiency Customer interface expertise Service - oriented Inventory control and... operation On time and reliable Proficient in customer service Work History Kitchen Prep / Expo / Front Line

Professional Summary Call Center Representative with expertise providing customer support in high ca...

• Offering a decade of experience in call center management and seasoned expertise in customer service, staff training and development, budget planning, policy / procedure development and implementation.

Provide sales / business development expertise for an organization in the Telecommunication, call center space.

NET state management by designing a secure hardware configuration, facilitating maintenance and system upgrade, and enhancing system stability • Introduced service - oriented architecture connecting call center with reporting system and providing innovative business intelligence solutions to end - users • Directed in - house and offshore project teams offering technical expertise and best practices • Prioritized assignments, evaluated personnel, and ensured effective and professional operations