Sentences with phrase «extension charges to customers»

Facilitated weekly meetings with Branch Sales Managers and Home Loan Processors on pipeline reviews insuring loans closed on time resulting in 0 rate extension charges to customers.

Not exact matches

Since then, Wells has admitted it also sold car insurance to customers who didn't need it and improperly charged fees on some mortgage rate lock extensions.

We have also begun sending refunds to customers who previously contacted us to question their mortgage rate lock extension fees, and continue to work with our regulators on plans for contacting the remaining customers who paid those fees and invite them to request a refund if they believe that they were charged fees inappropriately.