We are members of FSCL (Financial Services Complaints Ltd), an independent not - for - profit
external dispute resolution scheme approved by the Minister of Consumer Affairs under the Financial Service Providers (Registration and Dispute Resolution) Act 2008.
You have the option of escalating the complaint to our External Dispute Resolution Scheme — the Financial Ombudsman Service («FOS»)-- an independent
external dispute resolution scheme approved by ASIC.
Not exact matches
The National Credit Act requires credit providers to comply with licensing and responsible lending requirements, and belong to an
approved external dispute resolution (EDR)
scheme.
If the book up is regulated by the National Credit Act, the book up contract should include details of the relevant
approved external dispute resolution (EDR)
scheme and other disclosure documents.
Some providers do not belong to an
approved external dispute resolution scheme, so if something goes wrong you may not be able to have your complaint heard by an independent party.
All CFD providers must also be a member of an ASIC -
approved external dispute resolution scheme.