Not exact matches
In any position that involves managing people, you need to know how to
facilitate effective teamwork and manage
operations.
Postdoctoral scholars should have the skills and techniques needed to
facilitate effective team work, manage day to day
operations within their workplace, and pursue leadership opportunities at the local, institutional, regional, and national levels.
Over in Grand Rapids, Michigan, the WINGS model of schooling — now Divine Providence Academy — is an example of how blended learning can
facilitate effective multi-age classrooms, allowing schools to right - size staff and become sustainable as much smaller
operations, akin to one - room schoolhouses of old.
including improvements to our monitoring and management tools aims to
facilitate operations and make cost -
effective systems.
Facilitated and managed daily
operations for the Director of Purchasing through
effective email and verbal communication, faxing, filing and organization
• Seeking a Secretary position with Harrington where knowledge of office administration, team building, and
effective communication skills can be utilized to
facilitate smooth office
operations.
Managed business
operations, human resources, and sales management;
facilitated effective training and led the implementation of business solutions in compliance with company objectives.
• Track record of assisting with the realization of the company's maximum profit contribution • Documented success in training staff members and reviewing their performances by implementing core training programs • Demonstrated ability to procure inventory and office supplies by creating and maintaining
effective liaison with procurement officers and vendors • Known for resolving clients» issues and complaints by staying within the parameters of company protocol • Proven ability to improve customer relations through implementation of customer support programs and initiatives • Effectively able to assist marketing and promotion teams with visual merchandising efforts by providing them with logistical and administrative support • Competent in handling recruiting efforts and advising store managers of staffing needs and personnel issues • Proficient in
facilitating clear communications between different departments by creating a workable bridge between them • Adept at scheduling product knowledge sessions with various sales representatives to provide them with insight into new products on existing product lines • Proven record of proactively building and maintaining customer relations with a view to maximize sales • Able to create and maintain positive work environments for staff members in a bid to retain them • Excellent skills in assisting managers in organizing, planning and implementing administrative strategies • Qualified to coordinate office
operations by ensuring that schedules and objectives are met properly
• Apt at using shorthand, stenotype machine and audio based transcribers to take down verbatim • In - depth knowledge of common medical terminology and profound ability to use the same effectively in order to communicate case details • Strong organizational skills, proven ability to collect and compile all medical data needed for patient case formulation and filing • Particularly
effective in simplifying medical jargons and expanding medical abbreviations to produce easily comprehendible data for case compilation and processing • Efficient in identifying errors in given text and correcting the same • Excellent collaboration and coordination skills, proven ability to collect data regarding patient case from all relevant departments and assemble the same in the patients» medical record file • Expert in transcribing clinical dictations and getting the same analyzed and verified by concerned medical practitioner • Excellent time management skills with track record of delivering timely case reports for case follow up and educational purposes • Attentive listener with proven ability to follow instructions to book, thus ensuring error free delivery of assignments • Computer literate with strong PC operation skills and profound knowledge of various data recording software • Profound ability to categorize different types of content according to the area of specialization to facilitate data identification and retrieval • Strong language skills, full command on generating transcribed content free of grammatical, spelling or punctuation errors • Highly capable of producing accurate data in printed form based on dictations and audio recording by surgeons and healthcare providers • Well versed in verifying given text against an audio verbatim to ensure its accuracy and correctness • Fully knowledgeable of data confidentiality protocols applicable to transcribed data • Proficient in interpreting and rectifying data discrepancies in medical content • Excellent knowledge of basic physiology and anatomy • Strong expertise in comprehending complex procedures carried out in the operating room • Effective listening skills with strong attention to detail and high level of
effective in simplifying medical jargons and expanding medical abbreviations to produce easily comprehendible data for case compilation and processing • Efficient in identifying errors in given text and correcting the same • Excellent collaboration and coordination skills, proven ability to collect data regarding patient case from all relevant departments and assemble the same in the patients» medical record file • Expert in transcribing clinical dictations and getting the same analyzed and verified by concerned medical practitioner • Excellent time management skills with track record of delivering timely case reports for case follow up and educational purposes • Attentive listener with proven ability to follow instructions to book, thus ensuring error free delivery of assignments • Computer literate with strong PC
operation skills and profound knowledge of various data recording software • Profound ability to categorize different types of content according to the area of specialization to
facilitate data identification and retrieval • Strong language skills, full command on generating transcribed content free of grammatical, spelling or punctuation errors • Highly capable of producing accurate data in printed form based on dictations and audio recording by surgeons and healthcare providers • Well versed in verifying given text against an audio verbatim to ensure its accuracy and correctness • Fully knowledgeable of data confidentiality protocols applicable to transcribed data • Proficient in interpreting and rectifying data discrepancies in medical content • Excellent knowledge of basic physiology and anatomy • Strong expertise in comprehending complex procedures carried out in the operating room •
Effective listening skills with strong attention to detail and high level of
Effective listening skills with strong attention to detail and high level of accuracy
Adept at all areas of business development and
operations with extensive experience in leading and
facilitating smooth acquisitions through strategic opportunity analysis, integration planning and
effective management of...
Performed
effective training for all new staff hires focused on DoD travel regulations and
facilitated daily onsite
operations between Valytics and Deloitte.
Demonstrated history of successful technical
operation and patient interaction, while providing high - quality support to other medical staff while
facilitating effective team collaboration.
Demonstrated history of successful district sales management and
effective retail strategy execution, while developing high - quality business and community relationships along with
facilitating efficient sales
operations.
Demonstrated history of successful process optimization and
effective departmental
operations, while presenting high - quality guidance to management and
facilitating solid customer relations.
Spa Director — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, executing spa and salon administration functions, overseeing sales and marketing
operations, and implementing cutting - edge industry techniques and trends Collaborate in all phases of strategic planning with other members of management team, including product inventory control, marketing and sales strategies, product and service offerings, client service, event coordination, and area competition Provide continuous assessment of key markets, potential customers, and capital utilization, while furnishing oversight and guidance regarding policies and procedures, budgets and financial forecasts, and client experience considerations Perform needs - based and situational assessments of policies and procedures to improve operational efficiency, manage and reduce costs, promote both employee and client satisfaction, and deliver a luxurious experience to high - profile clientele Identify and utilize talent among team members with focused training efforts, targeted professional recruitment, continued supervision of 40 staff, and the promotion of a performance - based environment leveraging individual talents for group benefit Develop and supervise support staff to aid in
effective sales, marketing, and service
operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion, including newsletter and article distribution Ensure
effective execution of all administrative, HR, and financial aspects of business management, while analyzing and presenting important information to executive staff, stakeholders, and other relevant parties Address key client and management queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention, referral generation, and the leveraging of cross-sales opportunities Create and implement firm marketing and sales strategies while tracking performance versus internal and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of products, services, techniques, and relevant tools, while committing to continued advanced technical education with respect to complex spa, salon, and fitness concepts and studies Act as a liaison between clients, vendors, sales and support staff, and other management partners to
facilitate information flow and drive operational efficiency
Information Technology (IT) Director — Duties & Responsibilities Manage IT department, customer service technicians, client / staff training, and a multimillion dollar budget Set and strictly adhere to departmental budgets and timelines ensuring timely and cost
effective operations Responsible for 150 servers in a VM / SAN environment, Cisco network, and MAN connection between offices Maintain 4 9's uptime on all IT services and attain 100 % SLA compliance with clarification of SOW terms Successfully manage multiple building moves and build outs with zero IT downtime Oversee PBX to Cisco Unified Communications change, VMWare / SAN implementation, and hosting of 20 ASP clients Create and implement complete helpdesk department and remote resolution of client issues Negotiate and administer contracts and partnerships with vendors, service providers, and other parties Configure, troubleshoot, and support 300 + corporate workstations ensuring efficient,
effective, and secure
operations Oversee remote network access, VPN support, and phone support for remote executives Install, configure, troubleshoot, and support multiple Windows and SQL servers Design and implement enterprise disaster recovery systems, processes, and policies Plan and develop of LAN / WAN hardware and software requirements, updates, and related equipment
Facilitate customer contracts / billing, technical support, and end - user training Train large staffs ensuring they understand the brand and adhere to corporate policies and procedures Collaborate with department managers to identify and address security concerns through IT Security policies Author reports concerning IT department
operations, suggested hardware / software updates, and other pertinent data Perform all duties with positivity, professionalism, and integrity Consistently recognized and promoted for excellence in team leadership, customer service, and technical skills
Demonstrated history of successful administration and
effective issue resolution, while providing high - quality reporting to management as well as
facilitating efficient network and software
operations.
NET state management by designing a secure hardware configuration,
facilitating maintenance and system upgrade, and enhancing system stability • Introduced service - oriented architecture connecting call center with reporting system and providing innovative business intelligence solutions to end - users • Directed in - house and offshore project teams offering technical expertise and best practices • Prioritized assignments, evaluated personnel, and ensured
effective and professional
operations
Professional Profile Utilize technology and tools to drive the machine assembly process, ensuring accurate and safe
operation as well as monitoring output for any identifiable issues or errors Lead through example with consistent work ethic, attitude, and professionalism, while performing related job requirements and supporting all production management and execution functions Develop and maintain a strong working knowledge of products, materials, production techniques, equipment maintenance and use, and other relevant industry knowledge and trends Perform regular process assessments to identify areas of concern while
facilitating an
effective and timely solution through collaboration with production line management Apply technical knowledge and education to all production functions, focusing on the accurate and efficient completion of all assigned jobs Organize and execute machine production process from job receipt to completion, while collaborating effectively with other staff, material personnel and company management to align production processes with customer requirements Interact in a professional and
effective manner with other staff Provide complete support to other construction personnel and management with technical assistance, guidance and successful team - oriented site
operations Adhere strictly to all stated guidelines, safety policies, production quality benchmarks and other applicable codes Participate extensively in all continuing education and advanced technical training opportunities to improve skill set and add value to company production process Address management and staff queries and resolve them in an expedited manner
Accounts Payable and Financial Administration Professional — Duties & Responsibilities Develop and maintain a strong and extensive working knowledge of various related accounting principles, regulations, and applications, continuously utilizing changes to business accounting landscape within current responsibilities Apply various accounting rules and GAAP procedures to critical functions, including the review and approval of journal entries, data and financial reconciliations, cash flow and discrepancy analyses, transaction management, and other tasks Provide relevant oversight and administration to all aspects of accounts payable execution, including billing and collections, vendor file maintenance, reporting, order processing, data and financial accuracy audits, and invoice management Perform regular account and payables reconciliations and variance resolutions to ensure accurate financials and provide continuous relevant insight into the financial health of the company Manage important and sensitive financial documents, receipts, correspondence, and invoices on a daily basis, providing organization for audit assistance and execution as well as compliance with various accounting standards Perform analysis, research, and evaluation of current administrative and accounting policies and procedures, implementing change where necessary to drive corporate efficiency, manage costs, and drive revenue
Facilitate the efficiency and implementation of all accounting operations from concept to execution, while coordinating actions on all daily operational and logistical aspects from corporate financial management Utilize technological resources, including software and accounting applications, to track all aspects of accounts payable and other financial operations as well as prepare important and sensitive cost, billing, and revenue documents Collaborate with respect to effective communication between all departments, including general accounting and administrative personnel, and coordinate all daily business operations with leadership staff Address client, vendor, and management queries, resolving them in an expedited manner Assist management with various other duties as assigned to facilitate efficient administration and
Facilitate the efficiency and implementation of all accounting
operations from concept to execution, while coordinating actions on all daily operational and logistical aspects from corporate financial management Utilize technological resources, including software and accounting applications, to track all aspects of accounts payable and other financial
operations as well as prepare important and sensitive cost, billing, and revenue documents Collaborate with respect to
effective communication between all departments, including general accounting and administrative personnel, and coordinate all daily business
operations with leadership staff Address client, vendor, and management queries, resolving them in an expedited manner Assist management with various other duties as assigned to
facilitate efficient administration and
facilitate efficient administration and
operations
Demonstrated history of successful systems administration and
effective issue resolution, while providing high - quality reporting to management as well as
facilitating efficient client service
operations.
Program Manager / Product Development, Engineering IT (04/2005 — 02/2010) • Lead Engineering IT efforts focusing on customer satisfaction, business development, and
effective resource management • Oversee Data Management Program comprised of Data Warehouse and Reporting Infrastructure and Data Mart Development • Lead and
facilitate technical teams in gathering requirements and creating business cases for proper initiation of proposals • Develop and Conduct ROI and Cost / Benefit analysis for the requests within the Engineering IT portfolio • Design and implement Engineering IT department daily
operations, policies, procedures, and direct staff workflow • Initiate projects, employee scheduling, project timelines, and budgets • Conduct management reviews, management program / project health reporting, and staff development initiatives • Create process for streamlining projects identification and prioritization within portfolio and programs • Manage internal team status reporting and dashboard management • Lead change control board (CCB) and Failure Review Board (FRB) for
effective & coordinate program
operations • Serve as Service Manager and Resource Manager for the program data management ensuring
effective operations • Act as technical resource for Business Objects Reporting Infrastructure and Database administration • Design, develop, and deploy application suite for Mechanical Engineering Testing Solutions (METS) utilizing Oracle Database Application Express and Oracle 10g Database.
Accounting and Financial Administration Professional — Duties & Responsibilities Develop and maintain a strong and extensive working knowledge of various accounting principles, regulations, tax codes, and applications, continuously applying changes to accounting landscape to current responsibilities Apply various accounting rules and procedures to critical tasks, including the review and approval of journal entries, data and financial reconciliations, balance sheet and income statement accounting, cash flow analyses, account collections, capital utilization and on - going budgetary considerations Provide relevant oversight and administration to all aspects of business finance, including billing and collections, payroll execution, vendor relationships, payroll and salary management, and other pertinent functions Perform regular book reconciliations and variance resolutions to ensure audit - ready financials and provide continuous relevant insight into the financial health of the company, in both a regular and ad - hoc manner, to company management Manage important and sensitive financial documents, receipts, and invoices on a daily basis, providing organization for audit assistance and execution as well as compliance with various accounting standards Perform analysis, research and evaluation of current accounting policies and procedures, implementing change where necessary to drive corporate efficiency, manage costs and drive revenue
Facilitate the efficiency and implementation of all accounting operations from concept to execution, while coordinating actions on all daily operational and logistical aspects from corporate financial management to payroll Utilize technological resources, including software and accounting applications, to track all aspects of firm accounting and financial operations as well as prepare important and sensitive tax documents related to all aspects of organizational operations Collaborate with respect to effective communication between all departments and coordinate all daily business operations with other leadership staff and other personnel Work closely with and support senior - level management in budgeting and corporate planning strategies Address client, vendor, and management queries, resolving them in an expedited manner Assist management with various other duties as assigned to facilitate efficient administration and operations, making appropriate and effective recommendations with respect to performance op
Facilitate the efficiency and implementation of all accounting
operations from concept to execution, while coordinating actions on all daily operational and logistical aspects from corporate financial management to payroll Utilize technological resources, including software and accounting applications, to track all aspects of firm accounting and financial
operations as well as prepare important and sensitive tax documents related to all aspects of organizational
operations Collaborate with respect to
effective communication between all departments and coordinate all daily business
operations with other leadership staff and other personnel Work closely with and support senior - level management in budgeting and corporate planning strategies Address client, vendor, and management queries, resolving them in an expedited manner Assist management with various other duties as assigned to
facilitate efficient administration and operations, making appropriate and effective recommendations with respect to performance op
facilitate efficient administration and
operations, making appropriate and
effective recommendations with respect to performance optimization
Media Production Management — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, coordinating news and series production
operations and communicating critical and sensitive information with various anchors, producers, reporters, editors, and other relevant parties Oversee the execution of all administrative duties, including personnel coordination, story / VO / intro drafting, live shot review, information analytics / research, and various production planning and logistical concerns Collaborate in all phases of strategic planning with other members of production crew, including topic and information utilization, dissemination strategies, viewer projections, and other relevant metrics Act as a liaison between personnel, vendors, department / unit heads, and other management partners to
facilitate information flow, ensure critical and timely communications, and drive operational efficiency Research, develop, and market story ideas to senior production management, providing relevant oversight and administration to all writing, editing, and production tasks, including live - shot management and cut - in production Maintain a strong working knowledge of the all services, equipment, technologies, and other relevant information, including media trends, viewer ratings, story and series development, and general news - related conditions Perform needs - based and situational assessments of policies, protocols, and procedures to improve operational efficiency, manage and optimize program viewership, and best support personnel across production team Facilitate the organization of subject interviews, production shoots, and story development to synthesize all news and series into accurate and effective production successes Identify and utilize talent among team members with the promotion of a performance - based work environment that leverages individual talents for production benefit Provide continuous assessment of production implementation methods, while furnishing oversight and guidance regarding personnel utilization, informational flow, and series organization Manage sensitive news documents, audio / video files and recordings, and information log data in a secure, organized, and professional manner Address key queries and resolve them in an expedited manner, promoting sustained operational efficiency and production success through the supervision of critical and timely problem resolu
facilitate information flow, ensure critical and timely communications, and drive operational efficiency Research, develop, and market story ideas to senior production management, providing relevant oversight and administration to all writing, editing, and production tasks, including live - shot management and cut - in production Maintain a strong working knowledge of the all services, equipment, technologies, and other relevant information, including media trends, viewer ratings, story and series development, and general news - related conditions Perform needs - based and situational assessments of policies, protocols, and procedures to improve operational efficiency, manage and optimize program viewership, and best support personnel across production team
Facilitate the organization of subject interviews, production shoots, and story development to synthesize all news and series into accurate and effective production successes Identify and utilize talent among team members with the promotion of a performance - based work environment that leverages individual talents for production benefit Provide continuous assessment of production implementation methods, while furnishing oversight and guidance regarding personnel utilization, informational flow, and series organization Manage sensitive news documents, audio / video files and recordings, and information log data in a secure, organized, and professional manner Address key queries and resolve them in an expedited manner, promoting sustained operational efficiency and production success through the supervision of critical and timely problem resolu
Facilitate the organization of subject interviews, production shoots, and story development to synthesize all news and series into accurate and
effective production successes Identify and utilize talent among team members with the promotion of a performance - based work environment that leverages individual talents for production benefit Provide continuous assessment of production implementation methods, while furnishing oversight and guidance regarding personnel utilization, informational flow, and series organization Manage sensitive news documents, audio / video files and recordings, and information log data in a secure, organized, and professional manner Address key queries and resolve them in an expedited manner, promoting sustained operational efficiency and production success through the supervision of critical and timely problem resolution tasks
Demonstrated history of successful senior - level operational planning and
effective process implementation, while providing high - quality staff management and
facilitating effective business
operations.
Demonstrated history of successful business development and demonstrated key account management success, ensuring high - quality
operations while
facilitating effective client service and sales execution.
Professional Experience Boston Scientific Corporation (St. Paul, MN) 2005 — Present Director, Manufacturing Information Systems • Direct cross-functional teams on development and support projects valued in excess of $ 32 million • Responsible for the implementation of manufacturing execution systems world - wide • Hire, train, supervise, and review project management team ensuring efficient and
effective operations • Set and strictly enforce departmental budgets, workflows, action plan, and project deadlines • Develop and implement new technologies, systems, and processes to streamline manufacturing
operations • Build and strengthen strategic relationships with business partners, contractors, and industry leaders • Launch enterprise - wide asset management (EAM) system in three countries and four manufacturing plants • Develop long range strategic plan for key manufacturing systems including Manufacturing Execution Systems (MES) • Work in both matrix and functional environments and
facilitate continuous improvement and adoption of best practices • Launch and maintain
effective engagement and process alignment strategy among international customers • Successfully design and launch IS - wide employee training and development program • Design and implement 24 × 7 information technology help desk for manufacturing applications • Serve as director of the University of Minnesota intern recruitment program • Consistently recognized and promoted for excellence in project and personnel management
Non-Profit Program and
Operations Coordinator — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, while executing various program administration functions, overseeing
operations and ensuring both efficient organizational communications and processes Collaborate in all phases of strategic planning with other members of management team, including program mission, marketing and public relations, vendor and volunteer management, member services and systems implementation Demonstrate leadership with respect to program direction, fundraising strategies and project management Provide continuous assessment of key considerations, potential issues, and the utilization of available resources, while furnishing oversight and guidance regarding
effective donor recruitment and recognition strategies Perform needs - based and situational assessments of policies and procedures to evaluate program effectiveness, improve operational efficiency, manage and reduce costs, and promote both staff and member satisfaction Utilize talent among team members with focused training efforts,
effective collaboration and the promotion of a performance - based work environment that leverages individual talents for group benefit Employ support staff to aid in
effective marketing, relations, administration and program
operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion
Facilitate the
effective execution of all related administrative and financial aspects of non-profit management, while analyzing and presenting important information to executives, stakeholders and other relevant parties Ensure the organization and maintenance of relevant information in confidential, secure, and efficient manner as well as adherence to all stated laws, statutes, policies, procedures and guidelines with application in the non-profit arena Support the creation and implementation of organizational marketing and
operations strategies while tracking performance versus internal and external benchmarks, focusing on both program growth as well as cost management Develop and maintain a strong working knowledge of related products, services, techniques and relevant tools
Customer Service and Administration Duties & Responsibilities Interact with customers in a professional manner to improve the client experience, resolving queries and issues in a timely and professional fashion while making all customer needs the top priority Implement quality assurance processes to ensure administrative accuracy and promote operational efficiency Assist in the execution of needs - based client assessment to
facilitate successful product / service utilization Collaborate and communicate effectively with all departments and members of company management, acting as a liaison between customers and all staff members as well as representing institutions within the community Generate referrals and consistent repeat business through
effective service and timely follow - up Meet and exceed marketing and sales strategies while tracking progress versus established benchmarks Maintain a strong working knowledge of company products and services, respective marketplace, competitor strategies, industry regulations, and other pertinent information, applying all knowledge to related job functions Provide relevant guidance / leadership to new staff training efforts and coaching, consistently leading by example Oversee critical document control and management, maintaining all files in an organized manner Perform continuous assessment of client service
operations while furnishing oversight and guidance regarding
effective customer service and issue resolution techniques Adhere consistently to all established policies, guidelines, procedures, related laws, and other related constraints Utilize various technology applications to drive customer service and administrative processes Assist management team and senior department members with various other duties as assigned
Demonstrated history of successful threat assessment and
effective security administration, while providing high - quality personnel support and
facilitating effective departmental
operations.
Demonstrated history of successful receivables management and
effective credit risk mitigation, while providing high - quality customer service and
facilitating effective financial
operations.
Demonstrated history of successful business development and demonstrated revenue growth, while promoting high - quality
operations and
facilitating effective customer service and administration execution.
Professional Experience Air Force Office of Special Investigation (AFOSI) 6/2001 — Present Special Agent, Counterintelligence / Criminal Investigator 12th Field Investigations Squadron — Buckley AFB, CO (8/2004 — Present) • Support national security objectives by organizing and conducting sensitive counterintelligence (CI)
operations and investigations, achieving USAF, DOD, and US intelligence community strategic objectives across 21 bases in 20 states • Manage sensitive cover documents for nine agents with zero deficiencies found during an annual audit, ensuring highest level of operational security and directly
facilitating the engagement of FIS targets through enhanced trade craft • Conduct background investigations of potential AFOSI applicants to grow department by 15 personnel • Improve AFOSI
operations while deployed by mentoring and training agents and providing
effective liaison with other federal agencies and Component Command (COCOM) CI representatives • Provide threat awareness briefings to all traveling personnel, safeguarding all research / technology contracts in area • Recruit and utilize operational assets to counter multiple FIS threats to the US Strategic Command and national security • Oversee detachment evidence program by implementing 100 % accountability for all items corresponding to investigations impacting the DOD, earning an «excellent» rating during a spot unit compliance inspection
Sales Management and Business
Operations — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, performing sales presentations, overseeing branch
operations / development, and the management of vendor relationships Collaborate in all phases of strategic planning with senior - level management, including cost budgeting, pricing strategies, vendor negotiations, revenue projections, and industry competition Provide continuous assessment of territory and potential clients, while furnishing oversight and guidance regarding
effective business acquisition strategies, pricing, and market trends Identify and utilize talent among team members with focused training efforts, targeted sales professional recruitment, and the promotion of a performance - based work environment Develop support staff to aid in
effective sales, marketing, and client service
operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Address key client queries, including contractor and inventory issues, and resolve them in an expedited manner, promoting sustained revenue growth through client retention Create and implement marketing and sales strategies while tracking progress versus established internal and external industry benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of the product and respective marketplace, including pricing and regulatory trends as well as competitor strategies and product growth Act as a liaison between clients, vendors, sales and support staff, and executive management to
facilitate information flow and drive operational efficiency
Sales Management — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, performing sales presentations, overseeing district
operations / development, and the management of strategic business relationships Collaborate in all phases of strategic planning with senior - level management, including cost budgeting, pricing strategies, vendor negotiations, revenue projections, and industry competition Provide continuous assessment of territory and potential clients, while furnishing oversight and guidance regarding
effective business acquisition strategies, pricing, and market trends Identify and utilize talent among team members with focused training efforts, targeted sales professional recruitment, and the promotion of a performance - based work environment Develop support staff to aid in
effective sales, marketing, and client service
operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Address key client queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention and the leveraging of cross-sales opportunities Create and implement marketing and sales strategies while tracking progress versus established internal and external industry benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working technical knowledge of the products / services and respective marketplace, including pricing and regulatory trends as well as competitor strategies and product growth Act as a liaison between clients, vendors, sales and support staff, and executive management to
facilitate information flow and drive operational efficiency
Property Management — Duties & Responsibilities Coordinate regular maintenance and repairs as well as emergency resolution through the efficient management of maintenance team and general / sub-contractors, also participating in restoration and renovation projects to ensure timely completion within designated budgets Develop annual property budget and monitor with monthly variance reports, preparing financial statements and various regular and ad - hoc reports on property status, including occupancy rates and lease expirations Provide relevant oversight and administration to tenant build - outs, utility service termination and transfer, supply purchasing, and building consolidation processes Support firm management to aid in
effective customer service, maintenance, and general property
operations, delegating important tasks and assignments while overseeing all critical management aspects Organize, manage, and execute all aspects of the lease process,
facilitating the ease of operational aspects as well as price / term negotiations, rental agreement reviews, rent collection, impounds, and tenant eviction as necessary Generate increased revenue through tenant referrals as well as consistent lease renewals through
effective service and timely issue resolution Identify and develop talent among hired staff and property personnel, utilizing focused training efforts within a performance - based work environment designed to utilize the critical strengths of assistants, supervisors, and techs Provide continuous assessment of property usage and needs, while furnishing oversight and guidance regarding
effective preventative maintenance programs, renovation considerations, and cost reduction / control measures Maintain a strong working knowledge of the leasing property, respective marketplace, and general economic trends Act as a liaison between clients, vendors, sales personnel, support staff, and senior management to
facilitate information flow and drive operational efficiency
Program Manager — Duties & Responsibilities Maintain a strong technical knowledge of and passion for program mission, industry trends, and developments in field of independent living skills training Coordinate all logistical and organizational aspects of community, industry, and program - specific events, including schedules, donor functions, and other activities to support program goals Interact with program participants, staff members, and donors in a professional manner to improve the user experience and promote the development of quality giving and support relationships Act as a liaison between staff members, other members management, donors, and other interested parties to drive program growth and ensure long - term sustainability Perform needs - based issue and situational assessments to improve operational efficiency, cost reductions, and ensure participant satisfaction throughout the challenging learning process Present relevant information and instruction to program participants, providing thorough and
effective explanation and demonstration to individuals of differing learning capacities Hire, supervise, and manage staff in a professional manner that drives efficiency, promotes safety, and utilizes each individual's strengths to the highest capacity to fulfill program mission Present relevant information and updates to program heads and stakeholders, including performance and giving reports Support leadership team to
facilitate in efficient business and organizational
operations, performing important administrative tasks and analytical assignments while addressing key issues
Demonstrated history of successful retail
operations and demonstrated business administration, while ensuring high - quality customer service and
facilitating effective team communication.
Demonstrated history of successful department administration and
effective issue resolution, while providing high - quality reporting to executive management as well as
facilitating efficient production and distribution
operations.
Demonstrated history of successful investigation management and
effective resource utilization, while providing high - quality process guidance and
facilitating efficient investigative
operations.
Professional Experience Marine Corps Network
Operations Security Center (Quantico, VA) 12/2008 — Present Information Technology Project Manager • Serve as Project Manager responsible for Network Enterprise Services strategic plans and process development • Tasked with the engineering and design of enterprise services for the largest IT project facing the Marine Corps • Oversee project acceptance, manage third party contractor relations, identify requirement gaps, evaluate integration requirements, document solutions, and
facilitate the turnover to the
operations group • Administer email messaging system, active directory infrastructure, storage area networks, and virtual server infrastructure • Additional systems of responsibility include DMS (Defense Messaging System), DAR (Data at Rest, Guardian Edge's enterprise encryption), HBSS (Host Based Security System), MOSS 2003/2007 (Microsoft SharePoint), SCOM (System Center
Operations Manager, Enterprise Event Monitoring) • Provide full time Tier II & III Help Desk Support for the ~ 50,000 users in both the classified and unclassified networks • Directly manage subordinate IT supervisors determining workflow and ensuring efficient and
effective operations • Serve as a member of external boards, committees and working groups representing the USMC and the MCNOSC • Champion the MCNOSC's adoption of the ITIL (Information Technology Infrastructure Library) processes, implement the MCNOSC's Change Management Process, and establish the first enterprise level Change Management Approval Board • Serve as Project Manager during the Marine Corps first implementation of HBSS on the classified and unclassified networks • Responsible for the Marine Corps» Network Consolidation of the SIPRNet involving the collapsing over 36 separate Active Directory Domains into one forest and a single domain structure and the migration of over 300 servers and every workstation on the USMC SIPRNet
Passports and Consular Officer — Customer Service Duties & Responsibilities Deliver on - site support to all departments and coordinate all daily business efforts through
effective collaboration and communication with team members while providing and ensuring a high - quality customer service experience Track, file, and view important documents, applications, information and records on a daily basis, organizing and maintaining sensitive files in an efficient and organized manner Develop and employ a working knowledge of related procedures, regulations and legal applications with respect to the administration of organizational services Act as a liaison between all interested parties to ensure
effective information flow, exceptional customer service, efficient
operations administration and timely issue resolution Prepare various materials as well as manage all data and information with the utilization of various software applications, including word processing, database and spreadsheet programs Collaborate in the execution of various operational aspects, including statistics management, information exports and backups, and regular records updates Support various reception functions, including acting as first point of contact to guests as well as ensuring the placement of accurate and up - to - date information related to services and fees throughout reception area Address and resolve client queries and issues in a timely manner, researching all topics thoroughly for complete solutions Provide translation and interpretation services as needed to on - site and Australia - based staff in relation to complex consular matters, including official meetings and functions Maintain security of and access to sensitive information, systems and other data Provide phone coverage as needed as well as manage various forms of critical correspondence Assist mid - and senior - level management with various other duties as assigned to
facilitate efficient administrative and business
operations
Business Analyst — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, performing critical operational, support and administrative analysis functions while ensuring efficient organizational communications and on - going process enhancements Collaborate in all phases of strategic planning with other members of management team, including document and inventory control, data management strategies, sales support, customer relations, issue resolution and industry competition Provide continuous assessment of critical business processes, while furnishing oversight and guidance regarding efficiency and performance optimization considerations Perform needs - based and situational assessments of policies and procedures to improve operational effectiveness, manage and reduce costs, promote both employee and client satisfaction, and ensure adherence to related quality control and profitability standards Utilize talent among team members with focused collaboration and the promotion of a performance - based work environment that leverages individual talents for group benefit Employ support staff to aid in
effective administrative
operations, report management, scheduling and other relevant functions, delegating important tasks and assignments while providing timely follow - up to ensure task completion Support the
effective execution of all financial aspects of business management, while analyzing, synthesizing and presenting important information to executive staff, stakeholders and other relevant parties Address key client, personnel and management queries and resolve them in an expedited manner, promoting sustained operational growth through staff communication and the leveraging of available resources Create and implement performance and efficiency benchmarks while tracking progress versus established industry metrics Maintain a strong working knowledge of products, services, techniques and relevant tools, while committing to continued advanced technical education with respect to complex concepts and studies as related to job Act as a liaison between clients, vendors, support staff, and other management partners to
facilitate information flow and drive efficiency
Demonstrated history of successful administration and
effective issue resolution, while providing high - quality reporting to management as well as
facilitating efficient network, technology, hardware, software and personnel
operations.
Demonstrated history of successful business administration support and
effective process implementation, while providing high - quality service to management as well as
facilitating efficient unit and department
operations.
Generating Plant • Confirmed and executed critical switching procedures within both the power plant and plant substations • Aided plant leadership with various other duties as assigned to
facilitate effective power generation and plant
operations
As our COO, Vince Gianfortune oversees daily
operations, and has been a highly
effective leader in
facilitating the scaling of infrastructure while maintaining solid customer experience.