Sentences with phrase «failing at customer»

Your company can lose millions of dollars by failing at customer retention.

Let's talk about all the ways in which you can fail at customer service because if you know where you could fail maybe you'll avoid failing in those places.

Not exact matches

Another problem — one that Keystone XL fails to address at all — is that Canadian crude effectively has just one export customer, the U.S., which is moving toward self - sufficiency.

Founder and CEO Therese Tucker noticed that customers were experiencing minor problems with the software but often failed to mention them until renewal or upgrade time rolled around, at which point a customer would say, «By the way...» and BlackLine would finally be alerted.

All too many companies still fail to realize that most customers, especially millennials, look at social media channels as valid a form of interaction as a physical trip into a brick and mortar store.

Their efforts at cooperation had failed because railroads treated each other no better than they did their customers.

Understanding your customer's journey can help you identify drop offs in your sales funnel that are leading your campaign to fail — and help you deliver the most relevant message to your audience at every touch point.

It's what makes you get up and do it again when customers say no, when investors laugh at your idea or when your rocket fails to make it to space.

Federal Reserve Bank of San Francisco President John Williams, reported to be the top pick to replace the retiring head of the New York Fed, failed to stop widespread customer abuses at Wells Fargo, the public - interest group Better Markets alleges.

Better Markets, a non-profit organization that advocates for the public interest on Wall Street, says a potential promotion by Williams to lead the Federal Reserve Bank of New York would reward failure - because the San Francisco Fed failed to prevent widespread customer abuses at San Francisco - based banking behemoth Wells Fargo & Co. (WFC), which it's supposed to supervise.

In instances where these parties fail to perform their obligations, the Company may be unable to find alternative suppliers or satisfactorily deliver its products to its customers on time, if at all.

Actual results may vary materially from those expressed or implied by forward - looking statements based on a number of factors, including, without limitation: (1) risks related to the consummation of the Merger, including the risks that (a) the Merger may not be consummated within the anticipated time period, or at all, (b) the parties may fail to obtain shareholder approval of the Merger Agreement, (c) the parties may fail to secure the termination or expiration of any waiting period applicable under the HSR Act, (d) other conditions to the consummation of the Merger under the Merger Agreement may not be satisfied, (e) all or part of Arby's financing may not become available, and (f) the significant limitations on remedies contained in the Merger Agreement may limit or entirely prevent BWW from specifically enforcing Arby's obligations under the Merger Agreement or recovering damages for any breach by Arby's; (2) the effects that any termination of the Merger Agreement may have on BWW or its business, including the risks that (a) BWW's stock price may decline significantly if the Merger is not completed, (b) the Merger Agreement may be terminated in circumstances requiring BWW to pay Arby's a termination fee of $ 74 million, or (c) the circumstances of the termination, including the possible imposition of a 12 - month tail period during which the termination fee could be payable upon certain subsequent transactions, may have a chilling effect on alternatives to the Merger; (3) the effects that the announcement or pendency of the Merger may have on BWW and its business, including the risks that as a result (a) BWW's business, operating results or stock price may suffer, (b) BWW's current plans and operations may be disrupted, (c) BWW's ability to retain or recruit key employees may be adversely affected, (d) BWW's business relationships (including, customers, franchisees and suppliers) may be adversely affected, or (e) BWW's management's or employees» attention may be diverted from other important matters; (4) the effect of limitations that the Merger Agreement places on BWW's ability to operate its business, return capital to shareholders or engage in alternative transactions; (5) the nature, cost and outcome of pending and future litigation and other legal proceedings, including any such proceedings related to the Merger and instituted against BWW and others; (6) the risk that the Merger and related transactions may involve unexpected costs, liabilities or delays; (7) other economic, business, competitive, legal, regulatory, and / or tax factors; and (8) other factors described under the heading «Risk Factors» in Part I, Item 1A of BWW's Annual Report on Form 10 - K for the fiscal year ended December 25, 2016, as updated or supplemented by subsequent reports that BWW has filed or files with the SEC.

Specifically, Defendants made false and / or misleading statements and / or failed to disclose that: (i) the Company was engaged in predatory lending practices that saddled subprime borrowers and / or those with poor or limited credit histories with high - interest rate debt that they could not repay; (ii) many of the Company's customers were using Qudian - provided loans to repay their existing loans, thereby inflating the Company's revenues and active borrower numbers and increasing the likelihood of defaults; (iii) the Company was providing online loans to college students despite a governmental ban on the practice; (iv) the Company was engaged overly aggressive and improper collection practices; (v) the Company had understated the number of its non-performing loans in the Registration Statement and Prospectus; (vi) because of the Company's improper lending, underwriting and collection practices it was subject to a heightened risk of adverse actions by Chinese regulators; (vii) the Company's largest sales platform and strategic partner, Alipay, and Ant Financial, could unilaterally cap the APR for loans provided by Qudian; (viii) the Company had failed to implement necessary safeguards to protect customer data; (ix) data for nearly one million Company customers had been leaked for sale to the black market, including names, addresses, phone numbers, loan information, accounts and, in some cases, passwords to CHIS, the state - backed higher - education qualification verification institution in China, subjecting the Company to undisclosed risks of penalties and financial and reputational harm; and (x) as a result of the foregoing, Qudian's public statements were materially false and misleading at all relevant times.

These large organisations often fail to secure its databases putting millions of their customers at serious risk.

When various lawmakers lit into John Stumpf at a congressional hearing last fall, each seemed to find a fresh way to flay the now - former CEO of Wells Fargo for failing to stop some 5,000 employees from setting up phony accounts for customers.

Security cameras have been installed now... and our fulfillment line is designed to not fail based on the actions of a single individual... the phone system helps us hold people accountable... we've doubled the size of our customer service team... and our social media team... and our marketing team... but the learning process to get here has involved multiple and, at times, massive public failures.

So even if you're certain you're publishing the New York Times every day — great writing, amazing photos, solid design — if nobody buys it at the newsstand, you don't just fail to get the customer — you get banned from distributing your news to 20 - 30 % of all readers.

Once at a dealership, unsophisticated or unsuspecting customers fail to realize loan applications contain abusively high interest rates, sky - high financing mark - ups, unnecessary add - ons, and are often being filled in with fraudulent income information.

Since, as Marcus notes, «some U.S. universities and colleges may be going the way of the music and journalism industries,» scientists at early stages of their careers may wish to consider whether they ought to tie their futures to institutions that, failing drastic reform in the near future, will in many cases continue «facing skeptical customers, declining enrollment, an antiquated financial model that is hemorrhaging money, and new kinds of low - cost competition.»

A test facility near Lynchburg, Va. is up and running to ensure that what looks good on paper will also work in practice and B&W already has one potential customer in the U.S. — the TVA — expressing an interest in building as many as six of the small modular reactors at its Clinch River site, former home of a failed effort to build a fast breeder reactor in the 1970s.

When generators fail, as they did last winter in Texas, controllers lean on «demand - response customers» — large electricity users, like factories, that are paid to be on call, ready to use a little less or even shut everything off at a moment's notice.

However, if you do not have the critical supporting elements for your processes - the right support processes, tools and people in the right places and operating at the right times - those products will fail to meet the company's or the customer's expectations.

It may have failed in that regard, but for returning customers there's enough to like here to warrant a ticket purchase, if not then definitely a rental at some point.

So much better than the losers at the failing New York Times, which keeps losing customers.

At the sole discretion of LEGO Education, credit may be withdrawn from any customer who fails to meet agreed payment terms without prior agreement, until such time as the outstanding amounts are paid in full and a satisfactory assurance provided by you that the payment terms will be met in the future.

She said that, in this instance, General Motors failed at its job to build high - quality, safe vehicles, and also failed its customers.

The dealership, Rice Toyota, and Toyota have, in the end replaced the sun visor at no charge, however Toyota corp's customer service has disappointed me due to failed follow up promises.

That's how I look at it, and to ABT Sportsline's credit, it has never failed in giving its customers those opportunities.

Amazon did experiment with the DX, which was a 9.7 inch e-reader, but they released it at a time when touchscreen devices were not the norm and customers failed to buy it in droves.

Or failing that, sell a ton of Kobo e-readers to customers at their brick & mortar stores.

If it succeeds at these but fails to compel the customer to want to look further, you've lost the sale.

I just assume that there some some kind of measures to protect credit union customers again losses if a CU fails, like the way my deposits at banks are protected by the FDIC insurance.

At the center of the bureau's effort is its case against Navient, a spinoff of Sallie Mae, which the agency accused in 2017 of steering low - income borrowers into higher payments than they needed to make, misallocating payments and failing to provide customers with clear information about cost - saving options.

Easy games are more relatable to new customers, and stores are far more likely to generate repeat business after a consumer has first succeeded with the easier games, rather than starting with and failing at the difficult ones.»

It's your reputation on the line if customers fail to achieve success with nano - tanks they purchased at your store.

That means utilizing multiple distributors — large and small — to gain access to a wide variety of products and promotions, while at the same time being careful not to spread their orders so thin that they fail to become important customers to any single supplier.

Should the customer fail to pick up the car within 1 hour from pick up time and date, or in the case of airport rentals, within 2 hours of the flight arrival time if a flight number has been provided to Hertz, Hertz reserves the right to charge a No Show Fee of 40 Euros, # 40, or the equivalent in the destination currency, exclusive of VAT, as appropiate at station closing time or Midnight at 24 hr locations on the reserved pick up date.

Also, both Visa and MasterCard (international corporations AND issuers) have been recently sued in at least two state courts in the US for failing to adequately disclose the additional foreign currency fees to their customers.

The game is also a bit naff at providing keys bits of information, making it damn near impossible to figure out why a ride or vendor is failing to attract customers.

At this point, Nintendo was hopeful the new consoles would take off in the US, since GameCube had failed to capture the imagination of an explosive amount of customers.

Artist Profile: Nina Stanley (Lisette Voytko / Video Game History Foundation - ARTICLE) «While working as a barista at a southern California coffee shop, Nina Stanley would serve the same customer every Saturday, without fail.

The vast majority who do includes Senator Chap Petersen, who made news this year first by calling for a repeal of the 2015 boondoggle that will net Dominion a billion - dollar windfall at customer expense, and when that bill failed (in Senate Commerce & Labor, ahem), by calling for a ban on campaign contributions from public service corporations like Dominion.

But by ignoring linearity of F3 you fail to acknowledge the possibility that management could pool the two reports synchronously at their end (as opposed to having the monitors do the pooling), thereby arriving at the same understanding of customer flux that they would have obtained in situation (i).

The Phase 1 collaboration of stakeholders reached an impasse when solar advocates and the Hawaiian Electric Companies (HECO), the state's dominant electricity provider, failed to find common ground on how to revise net energy metering (NEM), the rate at which customers with solar panels are renumerated for the electricity they send to the grid.

If taking care of your customers is on your mind, download a copy of our intake white paper, Failing At The Finish Line today.

The District Court of Appeal, W. Sharp, J., held that customer failed to adduce evidence from which jury could reasonably have found wal - mart at fault.

If we interpret this regulation as meaning «Failure by licensee or customer», then we arrive at the absurd conclusion that if a customer fails to produce ID on request, the establishment is fined.

When millions of customers can be affected by large - scale data breaches at national retailers and major airlines can be literally ground to a halt when technology fails, the increasing dependency of companies across the economy on technology is apparent to everyone.

Abhijeet Ghosh, Head, Health administration at Bajaj Allianz General Insurance, says, «The traditional products available in the market are 40 - year - old and fail to cover the new - age risks associated with the changing lifestyle requirements of Indian customers.

But the Japanese administrator taking over the Mt. Gox assets left open a possibility that at some point could allow the failed exchange to pay back customers.