Sentences with phrase «feature customer personas»

As such, you can develop online training simulations that feature customer personas so that they can hone these crucial abilities.

You can create branching scenarios that feature customer personas, co-workers, or other online training characters to test social skills.

For instance, a task - based simulation that features customer personas where employees must use communication and sales skills to meet the customer's needs, or a branching scenario that centers on a conflict with a co-worker.