Make sure you understand the differences between
federal and private student loans in detail before making a decision as private student loans do not offer the same options and protections as federal student loans.
This servicing monster which
services federal and private student loans, has been accused of violations that include improper marketing, unfair targeting of military veterans, high fees and improper account handling.
The CFPB said that since July 2011, when it began operations, tens of thousands of borrowers have filed complaints with Navient, the agency and other government agencies about the obstacles they faced in
repaying federal and private student loans serviced by Navient.
Fortunately, student loan refinancing programs, along with qualifying for certain rates, help borrowers by combining one or
more federal and private student loans into a single loan with new terms, a new monthly payment amount, new repayment terms, and hopefully a lower interest rate.