In the 2015 report, the Student Loan Ombudsman focused on the alleged failure of servicers to help private and
federal loan borrowers enroll or remain enrolled in income - based repayment plans.
Not exact matches
Any
borrower with eligible
federal student
loans can
enroll in this plan.
Last week, the CFPB's student
loan ombudsman, Seth Frotman, stated that
borrowers have complained that
federal loan servicers make it difficult to
enroll in programs that can lower their monthly
federal loans based on their salaries.
Federal student
loans offer certain options and benefits that many private lenders do not, such as deferments or forbearances that allow the
borrower to temporarily reduce or defer payments if they
enroll in school or experience financial hardship.