Gallup has discovered links between employee engagement at the business unit level and vital performance indicators, including customer metrics; higher profitability, productivity, and quality (fewer defects); lower turnover; less absenteeism and shrinkage (i.e., theft); and
fewer safety incidents.
By moving that ratio to six in 10 employees, organizations could realize 36 %
fewer safety incidents, 7 % more engaged customers and 12 % higher profit.
Gallup has discovered links between employee engagement at the business - unit level and vital performance indicators, including customer ratings; higher profitability, productivity and quality (fewer defects); lower turnover; less absenteeism and shrinkage (i.e., theft); and
fewer safety incidents.