Sentences with phrase «field sales representatives assist»
As part of their functions, field sales representatives assist clients with the installation / setup of procured products and may provide other required post-sales services.
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Played a key role in supporting and improving the productivity of field sales representatives by assisting with customer inquiries, responding to requests for price quotes, and fielding incoming calls.
Professional Experience West Corporation (Omaha, NE) 3/2003 — Present Virtual Customer Service Representative • Field service calls for Fortune 500 clients including Sears, GE, Home Shopping Network, Direct Response, ProFlowers, Shop NBC, Pizza Hut, Virgin Mobile, and Cricket, earning a Customer Service Award of the month three times • Work effectively under limited supervision as an independent contractor, providing customer care via phone and email • Participate extensively in comprehensive training to assist with customer purchases, utilizing learned skills to provide product assistance, billing inquiries resolution, and related troubleshooting • Perform data entry, verify sales calls, and set sales appointments for several products and services • Implement knowledge of computer skills and internet usage to perform required research and download files