Moen: Last fall the
Futures Implementation Team identified four strategic focus areas that they wanted to concentrate
on: development of a state - of the - art technology platform, providing information and tools to Realtors and to consumers; increased emphasis and enhancement of professional development to increase our value to consumers; looking at restructuring organized real estate — the governance — to expedite
decision making, and ultimately reduce costs and duplication; and
finally to acquire consumer insight so organized real estate can understand changing consumer needs and improve our relationship with consumers.