Excel Logistics (Memphis, TN) 7/2004 — 1/2006 Business Analyst • Analyzed business problems, determined cause and nature, and provided innovative solutions • Oversaw implementation of system and process solutions ensuring effective and
timely resolution • Identified WMS system modifications, prepared development cost estimates, and determined timeline • Prepared acceptance test plans for WMS systems and assisted in installation and operation • Met internal and external compliance requirements including GxP and SOX for WMS systems • Approved the documentation of key deliverables including plans, protocols, reports, and change controls to ensure contents met business and regulatory requirements • Developed and managed requirement process flows • Reviewed audit reports and responded to
findings