We stayed at the Novotel Birmingham Airport for one night before our early
flight - the hotel looked very nice the room was average but when we went to the restaurant for our evening
meal what a disaster - we had booked - the starter arrived on time but we waited an hour for
main course then complained to our waitress - she said she had asked 3 times for our
mains - so asked again - then a manager asked what was wrong - after 1 1/2 hours they arrived - my fish and chips was disgusting - batter so greasy so I tried to take batter off but there was barely 1/2 inch of fish underneath - I told the waitress it was disgusting so she gave us a free drink voucher!