Sentences with phrase «for airline customer»

Analyzed and prepared structural inspection data documentation for Airline Customer Certification Compliance to FAA and JAA.

An effective cover letter for an Airline Customer Service Agent Resume is very important to get the interview.

Successful cover letter examples for Airline Customer Service Agent usually mention the following professional assets:

The best example resumes for Airline Customer Service Agents outline customer service skills, strong communication abilities, proactivity and accuracy.

CNBC's Phil LeBeau reports the highlights so far from a House Transportation and Infrastructure Committee hearing where United Airlines CEO Oscar Munoz and other airline executives face lawmakers about oversight for airline customer service.

In the United States, the battle for airline customers is heating up, as bank cards with travel rewards unaffiliated with any one airline are gaining traction, experts say.

SUMMARY: As an Airport Passenger Service Agent you will support airlines by performing airline ticketing counter and gate service functions for airline customers.

Not exact matches

Delta responded by defending its customers and employees, and said the company would refund Coulter $ 30 for the preferred seat she had chosen in the exit row, which the airline had changed as a way of accommodating other seating requests.

Some customers and airlines say the policy gives people traveling for business a better chance to get work done or grab a nap.

The specially designed 90 - garment collection will dress about 19,000 employees — including pilots, flight attendants and customer service agents — who work for Alaska Airlines and its affiliates.

For evidence of that, consider what recently happened to United Airlines when that now - infamous customer service snafu was caught on video.

For an airline, however, the true value of a secret fare is the chance to snag a rival's customer with a lower price — secretly.

In addition to ticket prices and schedules, airlines compete for customers with promises of more comfortable seats, gourmet food, the latest in - flight movies, lots of legroom and other cabin amenities.

That approach has produced some significant offshore customers, including the massive International Air Transportation Association, the Geneva - based entity that establishes global standards for airline activities, as well as the Hills Pet Food Company.

On Monday, Munoz was roundly criticized for saying in a statement that he was sorry that the airline had to «re-accommodate these customers.»

It's WestJet's policy not to oversell flights intentionally, but the CTA ruling said the airline must remove a provision that exempts it from liability in the event customers are bumped anyway — whether or not it happens for reasons outside WestJet's control or if the airline gives a passenger a travel credit or full refund.

For the past five years, the airline has consistently won customer service awards.

Wills continued to source parts for United, and gradually built up a small stable of airline customers.

These depots are managed by third - party shipping giants like DHL, and are located strategically: they can get a part to a waiting customer within a few hours, so the airline with the disabled aircraft doesn't have to idle for a day or more as the part flies across the Atlantic.

Long - haul airlines have been battling for rich customers by decking out their first classes with opulent suites.

It's counter-productive, at least from a business standpoint, for an airline to improve arrival performance if it is angering and alienating its best customers in the process.

The NDP this month proposed an Air Passengers» Bill of Rights, which would require airlines to pay customers $ 100 for each hour trapped on the tarmac up to the cost of the ticket.

This satellite has already become a prime satellite for the North American aeronautical market, with GoGo transferring more than 200 aircraft to the satellite within the first month of service launch and Global Eagle Entertainment taking significant incremental capacity to serve its airline customers.

By the late»90s, call centres had become the main point of contact for the customers of airlines, insurance companies, banks and telecoms.

A recent study on easing anxiety for stressed - out customers looked at «high - emotion services» (the purchase of a new home or car, computer repair or airline travel, for example) that elicit intense feelings even before the product is purchased or the service begins.

JetBlue is rated the best airline in the 2017 American Customer Satisfaction Index, so it's noteworthy that the company is making it more convenient for customers to channel their feedback.

Airlines» customer service practices have come under fire in recent months, and just last year, U.S. carriers were cleared in a federal investigation regarding exorbitant fare mark - ups in the wake of a deadly Amtrak derailment that drove up demand for air travel on some routes.

Such risks, uncertainties and other factors include, without limitation: (1) the effect of economic conditions in the industries and markets in which United Technologies and Rockwell Collins operate in the U.S. and globally and any changes therein, including financial market conditions, fluctuations in commodity prices, interest rates and foreign currency exchange rates, levels of end market demand in construction and in both the commercial and defense segments of the aerospace industry, levels of air travel, financial condition of commercial airlines, the impact of weather conditions and natural disasters and the financial condition of our customers and suppliers; (2) challenges in the development, production, delivery, support, performance and realization of the anticipated benefits of advanced technologies and new products and services; (3) the scope, nature, impact or timing of acquisition and divestiture or restructuring activity, including the pending acquisition of Rockwell Collins, including among other things integration of acquired businesses into United Technologies» existing businesses and realization of synergies and opportunities for growth and innovation; (4) future timing and levels of indebtedness, including indebtedness expected to be incurred by United Technologies in connection with the pending Rockwell Collins acquisition, and capital spending and research and development spending, including in connection with the pending Rockwell Collins acquisition; (5) future availability of credit and factors that may affect such availability, including credit market conditions and our capital structure; (6) the timing and scope of future repurchases of United Technologies» common stock, which may be suspended at any time due to various factors, including market conditions and the level of other investing activities and uses of cash, including in connection with the proposed acquisition of Rockwell; (7) delays and disruption in delivery of materials and services from suppliers; (8) company and customer - directed cost reduction efforts and restructuring costs and savings and other consequences thereof; (9) new business and investment opportunities; (10) our ability to realize the intended benefits of organizational changes; (11) the anticipated benefits of diversification and balance of operations across product lines, regions and industries; (12) the outcome of legal proceedings, investigations and other contingencies; (13) pension plan assumptions and future contributions; (14) the impact of the negotiation of collective bargaining agreements and labor disputes; (15) the effect of changes in political conditions in the U.S. and other countries in which United Technologies and Rockwell Collins operate, including the effect of changes in U.S. trade policies or the U.K.'s pending withdrawal from the EU, on general market conditions, global trade policies and currency exchange rates in the near term and beyond; (16) the effect of changes in tax (including U.S. tax reform enacted on December 22, 2017, which is commonly referred to as the Tax Cuts and Jobs Act of 2017), environmental, regulatory (including among other things import / export) and other laws and regulations in the U.S. and other countries in which United Technologies and Rockwell Collins operate; (17) the ability of United Technologies and Rockwell Collins to receive the required regulatory approvals (and the risk that such approvals may result in the imposition of conditions that could adversely affect the combined company or the expected benefits of the merger) and to satisfy the other conditions to the closing of the pending acquisition on a timely basis or at all; (18) the occurrence of events that may give rise to a right of one or both of United Technologies or Rockwell Collins to terminate the merger agreement, including in circumstances that might require Rockwell Collins to pay a termination fee of $ 695 million to United Technologies or $ 50 million of expense reimbursement; (19) negative effects of the announcement or the completion of the merger on the market price of United Technologies» and / or Rockwell Collins» common stock and / or on their respective financial performance; (20) risks related to Rockwell Collins and United Technologies being restricted in their operation of their businesses while the merger agreement is in effect; (21) risks relating to the value of the United Technologies» shares to be issued in connection with the pending Rockwell acquisition, significant merger costs and / or unknown liabilities; (22) risks associated with third party contracts containing consent and / or other provisions that may be triggered by the Rockwell merger agreement; (23) risks associated with merger - related litigation or appraisal proceedings; and (24) the ability of United Technologies and Rockwell Collins, or the combined company, to retain and hire key personnel.

The airline's perks and amenities, from its complimentary chauffeured pickups for upper class passengers to generous baggage allowances for passengers in coach, fits with Branson's whimsical disregard for convention which has made Virgin such a hit with its fiercely loyal customers.

The airline says the is available for customers who are members of Delta's loyalty program SkyMiles, and who have enrolled in CLEAR — an expedited airport security program that costs $ 179 a year.

To be sure, any dip in travel to Southeast Asia is unlikely to hurt profits for U.S. airlines because they have few flights to the region, relying instead on other carriers to transport their customers with the help of marketing or «codeshare» agreements.

Sally Greenberg of the National Consumers League discusses the push for passenger rights following the House Transportation Committee's hearing with airline executives on customer service.

The price point has increased with the new lounge offerings but the goal remains clear: As American Airlines is able to generate significant profits, some of that money will be reinvested in improving travel experience, at least for premium cabin customers.

«The strides airlines are making to improve the flight experience — from varying fares that can fit any budget, in - flight entertainment options, gourmet food offerings and advancements in technology, both on the ground and in the air — are resonating with customers and leading to more Americans traveling more often by air,» said John Heimlich, vice president and chief economist at Airlines for airlines are making to improve the flight experience — from varying fares that can fit any budget, in - flight entertainment options, gourmet food offerings and advancements in technology, both on the ground and in the air — are resonating with customers and leading to more Americans traveling more often by air,» said John Heimlich, vice president and chief economist at Airlines for Airlines for America.

Based on experience of the airline industry, the model assumes that, for airlines offering a high level of service, 80 percent of profit comes from 20 percent of customers.

Spirit Airlines, an American provider of cheap flights, sent out an email to customers last week announcing trips to Toronto for around US$ 30.

And United Airlines CEO Oscar Munoz this week told the carrier's over 90,000 employees there was «zero tolerance» for sexual harassment of customers or staff, according to a memo on the airline's website, but he did not specify any extra training.

What's more, we could see a greater focus on customer service as airlines fight for passengers.

Southwest Airlines was built on Customer Service, and it is always our goal for all Customers to have a positive experience.»

Even if you are enough of a high - profile customer to warrant special treatment, «strong demand» for business and first - class seats on long flights means airlines often don't have many open seats that can be used for upgrades, according to Harteveldt.

JetBlue Airways announced Wednesday that it will charge certain customers for their first checked bag, yielding to pressure from analysts who criticized the airline for not adding fees in step with other carriers.

Even as many businesses look to shrink their travel budgets, the top 20 % of an airline's customers can still account for as much as 70 % of its revenue.

Beginning March 1, the airline will require customers seeking to travel with a pet to provide additional documents that show the passenger's need for a support animal as well as proof of the animal's training and vaccinations 48 hours prior to the flight.

Airlines often engage in this practice to make up for customers who do not show up for their scheduled flight, trying to ensure that their flights are as close to full capacity as possible.

Airlines for America (A4A) vigorously advocates on behalf of the American airline industry as a model of safety, customer service and environmental responsibility and as the indispensable network that drives our nation's economy and global competitiveness.

Impact: Modobag is the Airline Industry customer solution for «curb to gate».

The UK Civil Aviation Authority rebuked the Irish budget airline for providing «misleading information» after it offered affected customers refunds or alternative Ryanair flights.

The ensuing transparency has created a much - improved customer experience, as well as higher revenues and conversion rates for the airlines.

Pipeline owners led by Enbridge Inc. and Williams Cos. could be forced to refund as much as $ 18.5 billion to drillers, utilities and even United Airlines Inc. for upfront payments they charged customers before new U.S. tax rules cut the corporate rate.

On the very same day Uber stuck the knife into email's gut, Facebook announced its very own nail for email's coffin in the form of a KLM partnership that will allow the airline's customers to receive flight confirmations, boarding cards, reminders, flight status updates, and customer service directly through Facebook's Messenger app.