Sentences with phrase «for customer loyalty resolutions»

Work closely with Service / Sales Managers and other personnel in the SSO's and RDC's for customer loyalty resolutions.

Not exact matches

Conversable is creating integrated customer care allowing for higher convenience, quicker resolutions, and stronger brand loyalty.

About Modria: Founded in 2011, the Modria team of resolutions experts and technologists has built Modria Resolution Center, the leading online dispute resolution platform for businesses and government agencies that turns disputes of any volume and type into fast and fair resolutions, reducing legal risk and operating costs, while growing customeResolution Center, the leading online dispute resolution platform for businesses and government agencies that turns disputes of any volume and type into fast and fair resolutions, reducing legal risk and operating costs, while growing customeresolution platform for businesses and government agencies that turns disputes of any volume and type into fast and fair resolutions, reducing legal risk and operating costs, while growing customer loyalty.

Tags for this Online Resume: Business Intelligence, Process Improvement, Customer Relationship Management, Digital Channels, Chat, Account Management, Vendor Management, Customer Loyalty, Agile Project Management, SDLC Project Management, Operations, Customer Success, Business Requirements, Global Help Desk, IVR Technology, Customer Experience Trends, Customer Insights, Customer Empathy, Digital & Voice Channels, Customer Facing, Voice of the Customer, Customer Journey Mapping, Program Management, Training, Customer Touch Points, Customer Interactions, Optimization, Wireless Devices & Services, Mobility Management, Telecom Expense Management, Leader, Maximizing Engagement, Interaction Improvements, Complex Issue Tracking and Resolution, Strong Communicator, Enhance Business Value Propositions, Multi Channel Support Strategies, Customer Experience Principles, Continuous Improvement, Closed Feedback Loop, Customer Experience Strategy, Design, & Delivery, Cross Functional Management

PROFESSIONAL EXPERIENCE Verizon Wireless, Houston • TX 2008 — Present Customer Service Representative, Senior / Retail Sales Representative Provide uncompromising customer service and support and strive to increase market share through exemplary service and support for billing, equipment and service and consistently attaining positive customer - centric problem resolution initiatives that increase business, referrals and continued customer Customer Service Representative, Senior / Retail Sales Representative Provide uncompromising customer service and support and strive to increase market share through exemplary service and support for billing, equipment and service and consistently attaining positive customer - centric problem resolution initiatives that increase business, referrals and continued customer customer service and support and strive to increase market share through exemplary service and support for billing, equipment and service and consistently attaining positive customer - centric problem resolution initiatives that increase business, referrals and continued customer customer - centric problem resolution initiatives that increase business, referrals and continued customer customer loyalty.