This panel will discuss how innovative law departments are meeting this challenge by using a portfolio of insourcing, outsourcing, technology, benchmarking, analytics and project management techniques to create and manage a legal ecosystem of law firm and non-law firm LPOs,
for law department operations and substantive legal services.
Not exact matches
Funding
for the
Department of Insurance is reduced by $ 32 million, reflecting savings achieved through a $ 30 million reduction in health insurance subsidy payments made under the Timothy's
Law program and $ 2 million from net State
operations changes.
Rob Calarco's bill, dubbed Ginger's
Law, that requires dog groomers to register with the county consumer affairs
department, mandates that groomers have at least 150 hours of training or experience, and sets standards
for safe
operations.
Counsel Alphonso David and risk officer Linda Lacewell each earned between $ 5,000 and $ 20,000
for positions at the Benjamin Cardozo School of
Law and the New York University School of
Law, respectively, and deputy director of state
operations Matthew Millea, who was with the
Department of State in 2014, brought in between $ 1,000 and $ 5,000 from Syracuse University's Maxwell School.
«None of this is true and the county attorney's office, the
law department thoroughly vetted this and this is money that was at the airport
for the purpose of
operations and explaining what is happening at the airport,» Astorino said.
The money is coming from the largest source of federal funding
for state, local, and tribal public safety activities and is one of several programs administered by the
Department of Justice that support
law enforcement
operations and improve officer safety.
The
law outlines five options
for change: Replace all or most of the school staff; contract with a private entity to operate the school as a public campus; reopen the school as a charter school; restructure the school's governance through staff changes or other means; or turn the
operation of the school over to the state
Department of Education, which has indicated it's not interested in such takeovers.
Previously, Marc served as vice president and chief operating officer at the Pennsylvania SPCA (PSPCA) headquartered in Philadelphia, overseeing the
operations of six facilities, including animal control
for the City of Philadelphia and the PSPCA's Humane
Law Enforcement
Department.
As one observer at Above the
Law put it, legal
operations apparently covers «every aspect of running a legal
department except
for the dispensing of actual legal advice.»
But when Congress in 2012 mandated the FAA to draft regulations
for drone
operation by 2015, the prospect of drone
law practice began to catch the attention of large firms, particularly those with aviation
law departments.
Catherine is also the director of the section of ACC
for legal
operations professionals, and the ACC
Law Department Executive Leadership programs
for the heads of
operations of very large legal
departments.
In a panel organized by the Association of Corporate Counsel, you will hear how experienced
law department leaders respond to this pressure and what it means both
for their
department operations and the
law firms they retain.
For law departments, it supports more efficient and effective
operation.
One benchmark: the Association of Corporate Counsel last month launched a new section
for legal
operations professionals, the folks — many of them not lawyers (but not non-lawyers)-- who help general counsel bring creative and business - minded practices to the management of
law departments.
One legal
department is looking to the future with plans
for a
law firm scorecard and an objective means of evaluating outside counsel, according to a legal
operations manager at a biopharmaceutical company.
Big Data is capable of mining clients
for their legal needs, examining and interpreting legal invoice data, and analyzing performance reviews and other human resources data and can provide a «genetic road map»
for much of the
law department's
operations.
Registration
for the event is exclusive to ILTA
law department and legal
operations staff.
The event focuses on operational strategies and issues
for legal technology professionals working in
law departments or as part of legal
operations.
This whitepaper highlights how innovative
law departments have taken a more strategic approach to legal
operations by focusing on three areas
for improvement.
For 10 years now, the Blickstein Group, in cooperation with Consilio, has been surveying Legal Ops and other
law department professionals, focusing solely on the
operations function and seeks to provide benchmarks that are useful to the largest
law departments.
Consider: (1) the separation from the pack by a few of The AmLaw 200; (2) a recent report by ALM Intelligence revealing that
law firms now account
for only 25 % market share; (3) changed customer expectations — «faster, better, cheaper» and «more with less»; (4) new competitors — notably the BigFour, in - house
departments, and legal service providers; (5) the sustainability of the partnership model
for economic, cultural, structural, and succession reasons; and (6) the emergence of legal
operations — CLOC and its ACC counterpart — and the distinction between legal practice and delivery.
BENEFITS: • Improves control over
law firm bill review process, including ability to identify trends and gain deeper visibility into
law firm spending • Achieves 100 % paperless billing process with
law firms, which supports corporate objective of environmental sustainability in business
operations • Enables easy collaboration with colleagues inside the company, regardless of where they are located and whether they are travelling • Standardized coding and processing of
law firm invoices produces tremendous efficiency gains
for legal
department • Robust reporting tools allow quick analysis of monthly legal budget across practice areas, easy tracking of matters and more precise assessment of spending by
law firm
Given the importance of
law firms to the legal
department's success, we wanted to offer a tool that would help legal
operations professionals to assess the status of their vendor management programs and identify opportunities
for improvement.
As the legal
operations landscape grows more complex, corporate legal
departments are increasingly turning to
law firms
for additional expertise and services.
I spoke with Lauryn Haake, a managing director
for HBR Consulting, a company focused on
law firm and
law department operations.
Elevate, a global legal services provider
for corporate legal
departments and
law firms, provides NetApp with legal
operations consulting and managed legal support services in a relationship that the ACC described as «a game changer»
for NetApp.
Mr. Morrison writes: «Legacy litigation — lawsuits arising from discontinued
operations or sold assets where the seller remains liable
for associated lawsuits — can bedevil
law departments.
Legal
operations (and legal project management) are both getting a fair bit of attention these days as both
law firms and in - house legal
departments continue looking
for ways to ensure they're being both effective and efficient.
In his current position, he leads the
law, compliance, insurance, and government relations
operation function
for a global Fortune 30 company operating in 160 + countries with the core focus of work centered on aligning
departments and
operations with an effective business strategy in step with targeted business objectives and goals.
Susan is a recognized leader in the legal profession, viewed by many as among the most knowledgeable experts on in - house practice and legal
operations; she is a founding leader of the value movement in
law, and is widely recognized
for her creative and visionary approach to re-engineering
law departments and legal practice service delivery.
advancing «leading practices» and benchmarking conversations
for CLOs and
law department operations executives (now known as «LegalOps»), and
When he saw an article about five years ago called Moneyball
for Law Departments that promoted the application of that methodology to the management of law departments, it sparked his focus on legal operatio
Law Departments that promoted the application of that methodology to the management of law departments, it sparked his focus on legal
Departments that promoted the application of that methodology to the management of
law departments, it sparked his focus on legal operatio
law departments, it sparked his focus on legal
departments, it sparked his focus on legal
operations.
We should isolate,
for this discussion, the
operation of in - house or public - sector
law departments, which very clearly are owned and operated by «non-lawyers.»
She was responsible
for law department management, compliance, governance, risk management, and
operations.
CHICAGO, ILLINOIS — The Association of Legal Administrators, an organization representing 9,000 professionals who lead the strategic business
operations of
law firms and
law departments worldwide, has joined with several other legal business associations to call
for a reconsideration of a Texas State Bar ethics decision that prohibits the use of certain titles
for non-lawyer management positions.
Live agent inbound and outbound contact centre services Responsibilities: • Day to day management of the recruitment
department • To work closely with the operational management teams to identify all recruitment needs
for the contact centre • Continuously source cost effective methods of recruitment and to maintain a healthy recruitment pipeline which matches the business needs • To drive direct recruitment channels
for cost effective recruitment • To own and administer effective assessment centres
for the recruitment of potential new starters • To compile starters list
for all projects and ensure they are sent out accurately and on time and that the required HR paperwork is completed • Maintenance of the recruitment notice boards including generating posters and appropriate communications • Looking at different ways to attract and assess talent, such as organising and attending recruitment / assessment events • Producing weekly and monthly reports
for senior management • Highlighting any recruitment issues or concerns to the
operations team • Administering payroll and maintaining employee records • Administer and process timesheets weekly and monthly basis • Dealing with grievances and implementing disciplinary procedures • Interpreting and advising on employment
law Person Specification: • At least 2 years in - house recruitment background within an outsourced contact centre • Interpersonal skills to form effective working relationships with people at all levels • The ability to influence, question & listen • Ability to work to tight deadlines and work well under pressure • Flexible, positive with a can do attitude • Excellent communication skills both written and spoken Working hours: Monday to Friday 9 - 6 pm Due to a very high number of applications we are unable to come back to every candidate with feedback.
Eager to contribute advanced
law enforcement execution, and implementation of security conception
for prison inmate environments, oversee all technical
operations, and expertly resolve technical issues as an Inspector General
for the
Department of Corrections.
My professional areas of
operation cover Federal and state
law enforcement / training, contract negotiation, internal audits, special investigations covering criminal matters as well as employee misconduct which resulted in conducting, supervising and managing high level investigations
for U.S.
Department of Justi...
Professional Duties & Responsibilities Served as human resource manager
for eight locations throughout the Detroit area Led team of approximately 20 employees in daily store and human resource activities Recruited, trained, and reviewed staff ensuring effective, efficient, and professional
operations Resolved disputes between staff members and determined appropriate remedial measures Experienced with workplace violence, team member crisis, and labor
law disputes Directed corporate finances including payroll, benefits, and company /
department budgets Managed employee sick time, vacation, maternity leave, and daily scheduling Implemented professional development programs resulting in increased employee value Conducted staff training in appropriate work conduct, attire, and applicable employment
law Oversaw employee recognition program building team morale and dedication to company goals Significantly cut employee rollover through various team building measures Ensured that corporate accounting and human resource
operations met industry best practices Oversaw multimillion dollar store inventory and loss prevention strategy Initiated, led, and closed investigations in cases of lost merchandise Performed all duties in a positive, professional, and timely manner
Professional Duties & Responsibilities Trained and directed
law firm records management team ensuring effective
operations Responsible
for organization and accuracy of confidential
law firm information Assigned tasks and monitored team workflow, attendance, and work quality Utilized industry software including LegalKey and Attorney Desktop Created and implemented
department and firm initiatives and policies Fostered an atmosphere of respect and dedication to firm goals Assisted secretaries, paralegals, and attorneys with document reviews and data entry Led special projects for multiple attorneys in a variety of legal subject areas Consistently promoted and awarded for excellence in management and work quality Department employee of the month, Diamond Award Winner, and CODA Award Winner Developed strong computer skills through in - house professional development training Built strong relationships with coworkers, supervisors, and industry figures Performed all duties in a positive, professional, and tim
department and firm initiatives and policies Fostered an atmosphere of respect and dedication to firm goals Assisted secretaries, paralegals, and attorneys with document reviews and data entry Led special projects
for multiple attorneys in a variety of legal subject areas Consistently promoted and awarded
for excellence in management and work quality
Department employee of the month, Diamond Award Winner, and CODA Award Winner Developed strong computer skills through in - house professional development training Built strong relationships with coworkers, supervisors, and industry figures Performed all duties in a positive, professional, and tim
Department employee of the month, Diamond Award Winner, and CODA Award Winner Developed strong computer skills through in - house professional development training Built strong relationships with coworkers, supervisors, and industry figures Performed all duties in a positive, professional, and timely manner
Client Services Supervisor — Duties & Responsibilities Responsible
for electronic payroll system
operations for a large and economically diverse client base Recruit, train, and direct customer service, sales, technical, and administrative staff ensuring efficient
operations Maintain working knowledge of proprietary software, industry best practices, employment
law, and tax
law Oversee adherence to departmental budgets, project timelines, and company policies Coordinate efforts between multiple
departments resulting in timely and cost - effective project completion Design and implement professional development programs to enhance team skill sets Utilize employee recognition programs to build morale and dedication to company mission Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Interact with support staff and company resources effectively to create the best consumer experience Utilize technical proficiencies and industry knowledge to offer guidance and support to coworkers and clients Craft effective presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain sales and customer service records detailing pricings, sales, activities reports, and other pertinent data Manage company financial records providing detailed, accurate account of transactions and financial health Build and strengthen long term relationships with peers, clients, partners, and industry leaders Provide additional operational support including communications, data entry, and other tasks as needed Consistently promoted due to excellence in management, customer service, technical support, and sales
Professional Duties & Responsibilities Managed all daily
operations in each zone of Ford's Trim and Chassis
Departments Oversaw manufacturing processes, 120 employee team, and final product quality Served on company Continuous Progress Improvement teams developing best practices Observed product manufacturing process and recommended improvement strategies Reduced personnel overtime, manpower, and production scrap while increasing efficiency Identified design flaws, offered remedial measures, and implemented changes Received numerous awards
for process and product improvement recommendations Ensured product and manufacturing process compliance with all applicable
laws Chosen to lead the launch of multiple products from Ford's Kentucky and Kansas plants Directed and improved the 2009 F - 150 Product Development Launch Team Met all production and launch timelines while remaining compliant with ISO - 9001 standards Responsible
for the enforcement of all safety protocols and procedures Handled union contract negotiations and grievance discourses Leader of and participant in Ford's Diversity Committee Participated in company workshops focused on environmental preservation techniques Performed environmental safety examinations including air and chemical emission testing Maintained machinery ensuring effective and safe
operation Completed all assignments in a professional and positive manner
Administrative Assistant — Duties & Responsibilities Provide administrative support across a variety of industries including insurance,
law, medicine, and sales Train new team members ensuring they understand the brand and adhere to company policies and procedures Oversee daily office administration resulting in efficient, effective, and on - budget
operations Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Manage travel arrangements, itineraries, and other logistics
for company leadership and clients Develop and strengthen relationships with outside vendors, partners, customers, and community leaders Responsible
for accounts receivable, accounts payable, payroll, and company budgets Handle telephone and internet sales, exchanges, cancellations, and refunds in a timely and professional manner Strictly adhere to all
department budgets and project timelines Provide data entry, billing, and client account maintenance services Manage corporate correspondence and reception duties including telephone and in - person service Responsible
for tracking and replenishing office supplies and products Provide exceptional in - person, telephone, and internet customer service resulting in client satisfaction Encourage high customer retention by maintaining friendly, supportive contact with existing clients Perform all duties with positivity, professionalism, and integrity
Security Specialist — Duties & Responsibilities Oversee corporate and government security
operations, classroom instruction, and onsite training
operations Highly trained in security theory, surveillance technology, communications technology, weapons, and criminal justice system Designed and implemented training programs, policies, and procedures
for college level coursework including Homeland Security, Anti-Terrorism, Critical Incident Protocols, Community Policing / Domestic Violence, and Criminology Serve as Detective in Major Crimes Unit (Homicide & Robbery) and Sergeant in Transit
Department Conduct investigations, arrests, patrols, and testify in court as a witness and subject matter expert Train junior level officers and special units in various security and
law enforcement tactics Set and strictly adhere to departmental budgets and project timelines Manage staff of 275 Wal - Mart store associates while overseeing store security Develop and implement store security and investigation proceeds resulting in 9 % theft reduction Maintain order and facility, asset, and personnel security in high pressure situations Perform all duties with positivity, integrity, and professionalism
Professional Experience ABC Debt Relief (City, ST) 12/2006 — 11/2011 Client Service Manager • Responsible
for overseeing daily
operations of a 35 Account Manager call center ensuring effective
operations • Recruit and train new sales and customer service employees in industry best practices and company policies • Strictly enforce compliance with all applicable
laws, industry regulations, and corporate protocols • Provide exceptional customer service and professional guidance in the area of debt management, credit, and bankruptcy • Maintain detailed monthly reports
for management concerning budgets, monthly projections, and quarterly goals • Responsible
for performance appraisals, deficiency warnings, and conflict resolution
for employees • Review and manage all BBB and Attorney General complaints determining appropriate next steps • Monitor
department productivity with inbound and outbound calls providing feedback to team leads and supervisors • Author and lead presentations at meetings
for clients, employees, and senior management • Train team leads and supervisors in
laws governing credit reporting and debt settlement such as (FDCPA) Fair Debt Collections Practices Act and the (FCRA) Fair Credit Reporting Act and (FTC) Federal Trade Commission regulations • Set and strictly enforce budget
for the payroll of both salaried and hourly employees • Responsible
for final approvals
for payment refunds issued to the client • Assist with Debt Tracker and the Debt Manager and negotiate with creditors to reduce client
You should call the International Family
Law Unit on 1800 100 480 (toll free) or go to the Attorney - General's
Department for further information regarding the
operation of the Hague Convention on the civil aspects of international child abduction in Australia including eligibility, type of assistance available, application forms, etc..