Client comments as published
in the legal directories and guides include: «A first - class mind and clearly a silk
in the making»; «a QC
in waiting»; «a very bright, uber - responsive, rising star»; «formidable advocate able to stand up to commercial silks and senior juniors»; «an extremely impressive and effective advocate who gets on top of things extremely fast and is quick on his feet»; «complete grasp of all current developments, strategic input and forceful yet polite cross-examination»; «undoubted star junior who goes well past the extra mile
in preparing his cases»; «brilliant, completely committed to the brief; a great all - rounder»; «intellectually very strong»; «very sharp and to the point»; «ringing endorsements from the market»; «impressive and knows his stuff»; «razor sharp legal skills»; «comes up with extremely clever points» with an ability «to handle hearings with utmost self - possession and confidence and produce some first - class advocacy»; «a thorough and thoughtful advocate who has an agreeable but tough courtroom
manner»; «very
proactive and, once instructed, takes control of a case and pushes it
forward to the advantage of the client»; «has the ability to sift through complex legal problems, and present practical legal solutions that not only win you the battles, but also the war»; «very commercial and savvy»; «infectious passion for the law»; «his commitment to his work is outstanding»; «relentless energy and precise attention to detail make him invaluable.»
Essential Duties · To welcome and serve all guests
in an efficient, courteous and friendly
manner whether face to face, on the phone or via email · To handle all guest compliments, comments, observations and complaints
in a timely and effective
manner, achieving guest satisfaction · To reserve, register and check out guests completely and accurately, following the procedures and policies set up for this process · To utilize proper selling techniques and strategies to maximize room and outlet revenues · To ensure the
proactive building of guest history · To process credit card authorizations for each guest upon arrival and as needed during stay · To accurately post charges to group, guest, member and house accounts when necessary · To
forward messages to departments with regards to guest requests and expectations and to follow up on requests with the guest via email, phone, radio and / or trace system · To liaise with bellstaff
in order to ensure that gift delivery, luggage service, parking and rooming is taken care of
in a courteous and timely
manner · To ensure the accuracy of billing for each guest · To accurately account for daily bank issuance · To order room drop items and ensure ancilliary charges are scheduled appropriately · Sell, make, process and mail gift certificates · To run nightly audit and separate guest tickets for accounting · To maintain accurate house account excel spreadsheets · To run reports and perform some accounting duties (may include sales reports and statistics, processing and reconciling daily service charge breakdowns, completing billing instructions, etc).