Southwest came in sixth, making the list for its on - time record,
free luggage policy, and user - friendly frequent flyer program.
Not exact matches
Checked
luggage is still
free, customer service and their
policies are generally great, plus they still give out peanuts or pretzels on their flights.
Southwest's
free bag
policy is only for
luggage that doesn't exceed 50 pounds or 62 inches.