So I'd say «thanks for the information» and for
evidence from an unbiased source that publishers are entirely correct to be wary and careful about making ebooks available for library lending.
Now, however, customer are able to gain more
insight from unbiased sources regarding the true value of the product, and thus they are more equipped with rational information by the time that they reach the sales person.
If you hear the pros and
cons from an unbiased source, and you decide to go with a public bank, you'll have to find out if the option is actually an option for you.
Amazon and Barnes & Noble both have designated spots for professional reviews, separate from those written by consumers, so readers know they
come from unbiased sources.