Leader with deep understanding
of business drivers Business designer - launched Polish, Russian and Ukrainian Legal Entity & CEE region - created 4 SSCs in Poland and Ukraine (
functions:
Global Customer Care, R&D, Regional Administration and Software Development dedicated to a project for gasoline stations); Built SSC Russia (Customer Care)- shaped pioneering business offers to
market requirements — developed managed services for banking and retail industry Pioneer in implementing innovations corresponding to future
market trends R&D - introduced biometric solutions integrated with mobile offer in Poland - started SSC idea in Poland (2005 — 2006), implemented expert pull (employees exchange between countries / projects)- launched software for ATM cash management optimizing clients»
capital involvement in Poland (2008)