Southern Auto Group, Joelton, TN 2009 — Present Automotive
Service Manager • Effectively create schedules for staff members and technicians and ensure that they are properly implemented • See to technicians» training needs by overseeing their work and gauging where improvements can be made • Create and implement training and skills updating sessions to ensure that all technicians are at par with each other • Engage clients in conversation to determine their automobile service needs and assign the right technician to each project • Liaise with vendors and suppliers to ensure timely and accurate delivery of supplies and service equipment • Oversee equipment maintenance activities to ensure that they are being performed in a time - efficient manner • Provide oversight to technician activities and intervene in difficult to handle service work • Oversee and manage inventory of service supplies and equipment, to ensure optimum
Service Manager • Effectively create schedules for staff members and technicians and ensure that they are properly implemented • See to technicians» training needs by overseeing their work and
gauging where improvements can be made • Create and implement training and skills updating sessions to ensure that all technicians are at par with each other • Engage
clients in conversation to determine their automobile
service needs and assign the right technician to each project • Liaise with vendors and suppliers to ensure timely and accurate delivery of supplies and service equipment • Oversee equipment maintenance activities to ensure that they are being performed in a time - efficient manner • Provide oversight to technician activities and intervene in difficult to handle service work • Oversee and manage inventory of service supplies and equipment, to ensure optimum
service needs and assign the right technician to each project • Liaise with vendors and suppliers to ensure timely and accurate delivery
of supplies and
service equipment • Oversee equipment maintenance activities to ensure that they are being performed in a time - efficient manner • Provide oversight to technician activities and intervene in difficult to handle service work • Oversee and manage inventory of service supplies and equipment, to ensure optimum
service equipment • Oversee equipment maintenance activities to ensure that they are being performed in a time - efficient manner • Provide oversight to technician activities and intervene in difficult to handle
service work • Oversee and manage inventory of service supplies and equipment, to ensure optimum
service work • Oversee and manage inventory
of service supplies and equipment, to ensure optimum
service supplies and equipment, to ensure optimum levels
• Generated leads through cold calling activities and followed up on provided leads to generate business • Scheduled meetings with hospital personnel to provide them with an overview
of the company's pharmaceutical products • Presented the company's product information through presentations and seminars •
Serviced existing
clients by providing them with information on new pharmaceutical products •
Gauged current competition, performed research on their products and created analysis
of comparisons
• Recruited, managed, and reviewed a team
of programmers, analysts, researchers, and IT professionals • Served as part
of executive management to develop long - term business and marketing strategies • Developed creative marketing themes and strategies for a wide range
of client products and
services • Reinforced
client branding through integrated marketing campaigns across multiple mediums • Successfully managed multiple research, analysis, and development projects for many Fortune 500
clients • Created rapid prototyping, user research methods, online research, virtual stores, and more for Yamaha, ABC News, Disney, Kraft Foods, General Mills, Philips, TD Bank, Ziff Davis, and Oakhurst • Utilized various metrics and user research to
gauge campaign efficacy and tailor to specific audiences • Performed website / product usability testing / research and generated solutions for
client challenges