Sentences with phrase «generates support tickets»

I love the way it handles incoming emails and generates support tickets.

Not exact matches

So please support the team on the pitch and if you want to see a change stop buying the shirts and the season tickets for it is only the money our club generates that the owner cares about.

Regularly provided daily support of problems and issues through the Remedy ticket generating software.

• Set up computer security measures (both hardware and software) to ensure that any internal or external threats are warded off • Configured computer networks such as LANs and WANs and add any required components to make information flow more profound • Offered technical support over the telephone or through user generated tickets • Tested systems to make sure that they are working optimally • Ensured that any need for upgradation is fulfilled on immediate basis

Respond promptly to support calls / support tickets, generate, update and manage support tickets, troubleshoot.

• Arbitrate software application installation and upgrading processes, system inspection and troubleshooting procedures • Execute network channeling, wireless configuration and connectivity set up • Evaluate existing routing, LAN / WAN, network type and security status and take measures to enhance the same • Collaborate with telecommunications department to ensure delivery of highest quality network services to customers • Coordinate with IP service providers for inter and intranet provision and maintenance • Identify hardware and software threats proactively, initiate maximum protection SOPs for the same and recover systems in case of infection • Facilitate users in creating and maintaining new accounts • Conduct regular analysis and maintenance of voice, video and data communication networks • Carryout problem identification, resolution and general troubleshooting of network related issues • Generate and handle email, data distribution and communication systems • Provide help desk support and perform hardware and software installation and network configuration • Take periodic backup of systems and provide the users with same in case of system collapse • Repair and replace faulty or damaged network cabling as and when required • Facilitate the team in development of new network designs and architecture • Connect user servers with other servers at various workstations using localized internet services • Initiate, develop, implement and enhance network security policies • Track and resolve fault tickets using latest TCP based troubleshoot strategies in minimal time • Determine all aging servers and systems and upgrade the same to latest Operating System versions • Maintain productive business relations and effective communication channels with department coordinator and broadband vendors