It's pricing structure idiotically treated wholesale transactions in electricity by state public utilities, whose power
generation base is overwhelmingly hydro - based, as if their power
source was entirely COAL based, and punished them
accordingly.
• Create schedules for each team member, and ensure that they carry out their duties
accordingly • Manage the day to day running of the call center by ensuring that all equipment is properly
sourced • Implement call center strategies and operations to ensure that the center runs appropriately • Indulge in carrying out needs assessments and performance reviews to ensure smooth operations of the call center • Oversee team members to ensure that that both inbound and outbound calls are being handled properly • Ascertain that team members meet sales goals given to them and those assigned to the team in general • Handle ticket
generation and oversight duties, placing special focus on early resolution of clients» problems • Ascertain that all communications, records and data are timely updated and held in strict confidence