at 18 (suggesting that «more - frequent headings,
use of lists and bullet points, and
using white space and text proximity» can create «substantive and visual cues about organization»); Tiscione, supra note 6, at 532 — 33 (noting that emails
using «visual cues or markers such as lists, bullets, or headings to highlight parts
of the text... are arguably more effective»); Davis, supra note 4, at 521 («Certainly, memos conveyed in the body
of an e-mail, for example, would benefit greatly from the
generous use of headings.»).