Perhaps the comparison might make some sense
in an ideal world where the companies were providing quality service, accurately informing
borrowers that they can
contact their servicers and
get into the same programs for free, informing
borrowers that the «debt relief» companies have no special access and do not offer any special programs, and encouraging
borrowers to check
in with their servicers.
To set up automatic payments, enroll
in an income - based repayment plan, or
get in touch
with a customer service agent,
borrowers can
contact the servicer directly.