Not exact matches
Get alerts when
unhappy customers are about to walk away, or assign one of your sales minions to do triage.
In restaurants, only a small handful of
customers complain in the hopes of
getting a discounted meal or free service... but most people only express a concern if they truly feel
unhappy or uncomfortable.
Every company will have its share of
unhappy customers, so sort through the complaints to
get a sense of which ones are legitimate.
I'd just like manufacturers to
get on board with their sales outlets and distributors, and especially with their
customer service — so many lost sales, so many
unhappy users, from really easily solved problems like having cases ready to buy the day a new device is sold.
I'll stick with my saga and see how long it takes for them to
get my account activated, but I'm already
unhappy and I'm not even a
customer yet!
As a result,
customers unhappy with it are
getting their money back.
I've seen too many
unhappy customers who purchased online and are now struggling to fix a throttle mechanism or find a replacement battery pack because the cells they
got were of very low quality.
But if we lose a malpractice lawsuit for an
unhappy customer, that
customer gets paid back for all of their losses and the lawyer could lose their license to practice law — their livelihood!
Retailers will
get the simplification too, but will face some
unhappy customers if they sell things that have not been subject to both taxes before.
I provide software services, and we know that an
unhappy customer will tell his story to 10 people, but it takes about 100 happy
customers to
get one of them to tell their story.
As an upstart home insurance provider with a focus on online quotes and paperless service, Square One has little option but to embrace social media, but Mirkovic says legacy insurers and brokers would also benefit from
getting over their fears and engaging with their
customers, even
unhappy ones.
It's also important to keep in mind that all car insurance companies
get more than a few
customer complaints, and all car insurance companies sometimes
get sued by
unhappy policyholders.
Existing agents would
get more business but would have a lot of
unhappy customers because ot the increased workload.