What skills do you possess that make
you a good guest service agent?
Not exact matches
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Those looking to work as
Guest Service Agents should showcase in their resumes customer focus, the ability to work in shifts, strong communication and interpersonal skills, attention to details,
good numeracy skills, and computer competences.
In a hotel environment, front desk
agents are required to check
guests in, make reservations and ensure that they are provided with the
best in customer
services.
Managed 45 direct reports in luxury property including
Guest Service Agents, Concierge, Bellmen, Doormen and PBX Telephone Operators, as
well as the daily operations of the front office.
The following resume template and this cover letter for
guest service agent job are designed to help you in the
best possible way.
Professional History: Professional Affiliations: CEO — Great Atlantic Travel, Virginia Beach, VA CEO — Redskins Travel, Virginia Beach, VA CEO — Destination
Guest Services, Virginia Beach, VA CEO — Classic Limousine Company, Virginia Beach, VA CEO — Omni Transportation Company, Virginia Beach, VA Member National Tour Association (NTA) Member International Association of Travel
Agents Member American Society of Travel
Agents (ASTA) Member of
Better Business Bureau Member of Vacation.com
Following the
best resume writing practices in the way this
guest service agent resume sample does is crucial if you want to have a successful job search.
While this
guest service agent resume sample is excellent overall, the applicant could have done three things to make it even
better.
As a
guest service agent with extensive exposure to working in the hospitality industry, I am confident that hiring me will be a
good choice.
Resort Manager — Duties & Responsibilities Directed all daily operations, customer
service, personnel, and finances for multiple hotels and resorts Increased
Guest Services scores by 21 % and Guest Loyalty Program enrollment by 138 % Consistently ranked as one of the top 50 sales agents throughout the United States Oversaw human resources, accounting, marketing, special events, and sales efforts Planned and executed successful community events which enhanced brand awareness Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Set company budgets, maintained profit / loss statements, and ensured overall financial health Performed site inspection tours as well as potential client tours Built and maintained highly profitable corporate accounts Ensured compliance with all applicable health and safety regulations Created employee recognition and development programs building staff dedication, skill sets, and value Crafted an atmosphere of respect, professionalism, and dedication to excellence Developed a loyal client base through excellent customer service and a quality guest experience Built and strengthened relationships with clients, staff, vendor, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as n
Guest Services scores by 21 % and
Guest Loyalty Program enrollment by 138 % Consistently ranked as one of the top 50 sales agents throughout the United States Oversaw human resources, accounting, marketing, special events, and sales efforts Planned and executed successful community events which enhanced brand awareness Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Set company budgets, maintained profit / loss statements, and ensured overall financial health Performed site inspection tours as well as potential client tours Built and maintained highly profitable corporate accounts Ensured compliance with all applicable health and safety regulations Created employee recognition and development programs building staff dedication, skill sets, and value Crafted an atmosphere of respect, professionalism, and dedication to excellence Developed a loyal client base through excellent customer service and a quality guest experience Built and strengthened relationships with clients, staff, vendor, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as n
Guest Loyalty Program enrollment by 138 % Consistently ranked as one of the top 50 sales
agents throughout the United States Oversaw human resources, accounting, marketing, special events, and sales efforts Planned and executed successful community events which enhanced brand awareness Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Set company budgets, maintained profit / loss statements, and ensured overall financial health Performed site inspection tours as
well as potential client tours Built and maintained highly profitable corporate accounts Ensured compliance with all applicable health and safety regulations Created employee recognition and development programs building staff dedication, skill sets, and value Crafted an atmosphere of respect, professionalism, and dedication to excellence Developed a loyal client base through excellent customer
service and a quality
guest experience Built and strengthened relationships with clients, staff, vendor, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as n
guest experience Built and strengthened relationships with clients, staff, vendor, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as needed
The
Guest Column (REM November 2010) did our industry a
service by raising the subject of
agent remuneration, but the assertion that sale - contingent commission is the
best compensation method for ever and all time perhaps deserves some scrutiny.