Not exact matches
Whether it's sending a
customer recommendations for future purchases based upon their prior transaction history or creating yearly
greeting cards for holidays, there's virtually no limit to what can be done
using this particular marketing tool.
Using an item like a newsletter,
greeting card, or individual note to create an additional positive interaction with your
customers will increase referrals.
For instance, the staff at Zingerman's Roadhouse restaurant
used the greeter game to track how long it took for
customers to be
greeted.
Imagine if the place you work forced you to
use a religious
greeting you didn't believe in because of pressure from a segment of
customers.
«We don't
use fancy phrases,» he says, referring to how staff
greet customers and answer the phones.
The research also found 96 % of legal firms do not even
use auto attendant messaging to
greet customers who call up outside of normal working hours.
Even the most basic
use of chatbots —
greeting customers and / or clarifying their issues — can significantly improve the overall experience of consumers.
Greeted customers in a courteous, friendly, and professional manner
using agreed upon procedures
Greet customers in a courteous, friendly, and professional manner
using agreed upon procedures Listen attentively to
customer needs and concerns; demonstrate empathy Clarify
customer requirements; probe for and confirm understanding of requirements or problem Meet
customer requirements through first contact resolution Confirm
customer understanding of the solution and provide additional
customer education as needed Prepare complete and accurate work and update
customer file Communicate effectively with individuals / teams in the program to ensure high quality and timely expedition of
customer requests Effectively transfer misdirected
customer requests to an appropriate party Contribute ideas on ways to resolve problems to better serve the
customer and / or improve productivity Participate in activities designed to improve
customer satisfaction and business performance Occasionally
use decision - support tools to answer questions Solve problems that are sometimes unstructured and that may require reliance on conceptual thinking Offer solutions to issues that are often non - standard / non-routine and require some clarification Maintain broad knowledge of OnStar products and services Warehouse Assiciate.
Typical work duties of a Counter Clerk are
greeting customers, helping them to locate desired products, promoting and selling products, offering required information, demonstrating product
use, closing sales, issuing receipts, and collecting payments.
Greeted customers in professional manner and answered any questions regarding products, content,
use and price
Greet customers as they enter the store and meet their needs in a friendly manner and describe merchandise and explain
use, operation, and care of merchandise to
customers.
Greeted customers and answered any questions
using Trilingual skills for easy communication.
Pebble Beach Resorts — Pebble Beach, CA May 2008 - Jan 2010 Front Desk Clerk •
Greeted, registered, and assigned rooms to guests • Answered phones • Verified
customers» credit • Kept records of room accessibility and guests» accounts
using a computer • Computed bills, collected payments, and made change for guests • Stocked and cleaned workplace for next shift
•
Greeted customers and assisted them in locating products of their choice • Managed demonstrations for products and provided information regarding features • Led
customers through payment procedures by ringing their purchases and bagging them • Performed cash and credit card transactions
using standardizes POS machines • Handled exchanges and returns by strictly following company policies
Excellent
customer service and interpersonal skills
used to
greet clients and prepare them for their salon experience.
Establish and maintain positive relationship with internal and external
customers utilizing service related techniques including calling members by name,
using standard
greetings, smiling, communicating expected wait time and showing empathy
Answered calls, routed calls to appropriate personnel
using a Multi-line phone system,
greeted customers
Responsibilities Responsibilities will include general clerical duties including but not limited to: *
Greeting patients and visitors to the Center * Answering telephones, faxing, filing, etc. * Scheduling patients * Insurance verification * Assisting therapists as needed for general clinic maintenance and upkeep Qualifications Qualifications: * High School Diploma or GED required * Good oral and written communication skills * Ability to
use all necessary office equipment (faxes, copiers, telephones, etc.) * Ability to interact well with other staff members,
customers, field associates and businesses * Ability to type 60 words per minute preferred * Strong
customer service skills
•
Greeted customers when they arrived at the deli counter and provided them with the menu • Assisted
customers in choosing deli items of their choice and provided alternates for unavailable items • Prepared orders
using deli items such as meats, cheeses, vegetables and fruits according to specified recipes • Ascertained that all prepared orders were properly packed and timely handed over to
customers • Cleaned and sanitized counters and display units on a regular basis, and ensured that they were properly stocked at all times
Ice Cream Attendant — Sweet Dreams Creamery — 2006 - 2009 • Served as part - time ice cream attendant while in school •
Greeted entering
customers with a friendly demeanor • Prepared and served ice cream dishes •
Used Point of Sale system to enter and record
customer orders • Maintained ice cream tubs and counters to present
customers with clean and pleasant interior • Decorated store premises for holidays • Learned valuable
customer service skills, including how to handle dissatisfied
customers
•
Greet customers and accompany them to their tables • Take ice cream orders and patrons them with information on the day's special or any deals that the ice cream store may be running • Ensure that orders are repeated for accuracy • Relay orders to the ice cream dispensing area • Dispense
customers» orders according to instructions provided • Place toppings such as syrup, nuts and cream on orders • Ensure that orders are delivered to
customers before they melt • Pack takeaway orders in appropriate cartons • Prepare ice cream by
using ice cream making machines • Ensure that the right quantities of ingredients are
used for ice cream and cone batter making purposes • Operate cash register to process payments
Mar 2011 — Feb 2012 IKEA — Phoenix, AZ
Customer Service Cashier •
Greeted customers while entering to the premise • Established or identified price of goods
using an electronic or other cash registers • Received and processed payments by cash, check, credit card and automatic debit • Wrapped and placed purchased goods in bags • Provided information to
customers and guests • Calculated foreign currency exchange
• Answers telephones and gives information to callers, take messages, or transfers calls to proper individuals •
Greets visitors or callers, and handles their inquiries or directs to them to the appropriate persons according to their needs • Arranges and coordinates all executive reservations and ensures proper amenities are prepared before arrival • Creates and maintains paper and electronic files, databases and documents • Researches and prepares daily casino news clips for distribution to executives
using a variety of research methods • Performs routine administrative tasks; distributes
customer letters / feedback to appropriate departments and logs all complaints for executive review; receives and distributes department mail; orders and stocks all office supplies • Assists Assistant to the President or Executive Assistants with special projects as needed • Prepares and audits designated Directors expense reports for credit card usage against receipts and invoices for accuracy • Performs other duties as assigned
Answering and routing telephone calls, assisting
customers and current employees, act as office receptionist
greeting and directing visitors *
Using Intuit Quickbooks to process and manage
customer...
Restaurants counter attendants
greet guests, handle cash,
use POS system, answer phones and provide
customers with exceptional service.
•
Greet customers as they check into their rooms and assist them with the check in process • Provide
customers with information that they need regarding hotel services and facilities • Perform bed stripping and linen changing activities, and ensure that all supplies within the room and bathroom are replenished • Transport dirty laundry to the washing area and pick up clean linen and towels • Replenish the room attendant cart with supplies such as toilet paper, soap, shampoo, shaving kits and linen • Sweep and mop floors in rooms, corridors, stairwells, lobbies and reception areas • Sanitize all surfaces
using the right amount of sanitizing liquids and other cleaning agents • Set up, clean and maintain event rooms for meetings, wedding receptions and parties
Outgoing and people oriented person for receptionist / sales assistant position... Responsibilities include but not limited to:
Greeting and assisting
customers Answering and directing phone calls to all departments Stocking in new and
used car inventory...
You can write it as an action statement: «Spent five years
greeting customers at the front desk of a regional
used - car dealership.»
Bank Teller — ABC Bank of New Jersey, Atlantic City, NJ — 3/2012 — Present •
Use computer software proficiency to advise staff on accelerated processing techniques to reduce
customer wait times by 20 percent • Enforce a high standard of
customer service in the
greeting and assisting of
customers in the drive through and bank lobby • Verify signatures and balances when cashing checks and processing withdrawals and deposits • Calculate daily transaction amount and balance the cash drawer at the start and end of every shift, with an unwavering record of no shortages or overages throughout employment • Answer
customer inquiries concerning balances, account details, and financial services, and refer questions to head management when necessary • Open and close
customer accounts, resolve
customer complaints, and perform account lookups on a daily basis
•
Greet customers on arrival and ask for their order • Take orders and inform
customers about new deals and upsizing option • Clean and stock
customer eating areas and equipment • Relay order information to kitchen staff
using POS and ensure order is filled correctly • Deliver orders to tables • Transfer supplies and equipment between storage and work areas • Work in the kitchen as substitute when needed • Maintain inventory and records
Office Assistant — Hawthorne Community College, Rochester, NY — December 2013 — May 2017 •
Used data to create spreadsheets, informational reports, and basic PowerPoint presentations • Ensured that student issues were promptly addressed by scheduling meetings between staff members and students • Recorded registration fees with 100 percent accuracy for two consecutive years; turned information over to accounting department • Communicated with various departments to ensure all student data was accurate and current • Presented a positive image of the school by warmly
greeting visitors and prospective studentsOffice Assistant — Yellow Cloud Web Design, Los Angeles, CA — September 2011 — February 2013 • Updated company website to keep web visitors and
customers knowledgeable of current business developments • Helped drive business by contacting prospective
customers and finding new leads • Answered telephones and informed callers about basic business operations • Received promotion to senior office secretary after six months
Receptionist — Somers Services & Supplies, Denver, CO — 6/2013 — Present • Maintain an intricate telephone switchboard in a high - volume environment, consistently offering prompt and professional service to callers •
Use a friendly and professional tone to
greet all arriving clients, determine the reason for their visit, and connect them with the appropriate department in a timely manner • Overhaul the company's entire filing system, transitioning from paper to electronic records, and increasing daily productivity by 40 percent • Succeed in retaining important clients by resolving complaints and account issues and providing continual correspondence through telephone and email with a same - day response policy • Organize the manager's schedule regarding conferences, appointments, and meetings, prioritizing according to deadlines, booking travel and accommodation, and rescheduling when necessary • Received promotion to front desk team leader for outstanding
customer satisfaction rates confirmed by surveys and reviews, as well as organized and progressive record maintenance techniques
Dec 2017 — Present Bentley Bees — Steinbach, TX Office Receptionist • Receive and relay telephone and fax messages appropriately •
Greet customers as they come in and provide visitors» badges • Receive and distribute mail • Maintain filing system and inventories • Assist in planning meetings and providing administrative support • Respond to queries put forward by
customers • Monitor
use of supplies and replenish as and when needed • Assist the Executive Director and other staff as directed
•
Greeting customers warmly upon their arrival • Providing
customers with complete attention and assisting them make selections • Keeping the floor orderly •
Using Point of Sale System properly and effectively • Performing all opening and closing work • Willing to assist co-workers
HIGHLIGHTS OF QUALIFICATIONS • Proven ability to
greet customers according to company protocols and go the extra mile in ensuring their satisfaction • Skilled in recommending products according to
customers» requirements and specific interests • Familiar with demonstrating
use of products and providing insight into aftersales services • Proficient in handling gift wrapping duties, along with organizing and processing product exchanges
I would like to contribute
using my expertise in
greeting customers, handling cash and performing efficient check - out procedures.
MACY»S, Laramie, WY Sales Intern, 1/2013 to 6/2014 •
Greeted customers and assisted them in locating their choice of product • Provided insight into the workings /
use of each product • Assisted
customers in selecting the right product by providing them pricing and expiry date information • Cleaned shelves and ensured that the items were properly placed on them • Assisted
customers though the payment procedure and bagged their purchases • Arranged for deliveries to be made to
customers» homes, cars and offices
PROFESSIONAL EXPERIENCE TRAPP FAMILY LODGE, Pittsburgh, PA Bartender Server (5/2013 to Present) •
Greet patrons as they arrive at the bar and provide them with food and beverage menus • Take orders for food and beverages and provide patrons with a delivery timeline • Relay food orders to the kitchen and ensure that water and welcome drinks are served • Create concoctions of alcoholic drinks in accordance to previously set menus • Mix ingredients including liquor, soda, water, sugar and bitters to prepare cocktails • Ascertain that exact amount of each ingredient is
used in each concoction • Serve alcoholic and nonalcoholic drinks to
customers, along with their food orders • Observe patrons» liquor intake and restrict intake when they reach a prescribed mark • Stock bars with beer, wine and liquor and ensure that supplies such as water and napkins are available • Prepare and serve appetizers such as pickles, cheese and cold meats • Take cash or credit card payments in exchange of services rendered
Clerk / Cashier • Operated cash register •
Greeted customers • Priced merchandise
using price guns • Stocked shelves • Ensured cleanliness of work area
Holiday Inn Express, North York, Toronto, ON Dec 2011 — Present Hotel Front Desk Receptionist •
Greet and assist visitors and guests arriving on front desk • Answer phone in a friendly and helpful manner • Provide excellent
customer service • Compute basic arithmetic for room booking and other charges • Reserve and book room
using attention to detail, speed, and accuracy • Take payments through cash, credit and debit cards • Maintain confidentiality of hotel data and guest information
•
Greeted customers and ensured that they were serviced by store clerks • Provided information regarding placement of products, dates of expiry and
uses • Assisted in placing new items on shelves by following the company's placement standards and protocols • Counted and bagged
customers» purchases in appropriate bags • Carried purchases to
customers» vehicles and ensured that any shopping trolleys were returned to their docks
Greet customers as they arrive at the store and provide them with information about products and / or services Respond to
customers» complaints and resolve their issues Take payment in exchange of items sold Bag, box and wrap purchased items Identify prices of goods
using memory or scanner Enter transactions in the cash register and provide
customers with the total bill Sort and count currency and coins Issue receipts and change to
customers Count money at the end and beginning of each shift Process exchanges and refunds Ensure that all checkout counters have enough cash Process credit card and check payments Weigh items and determine prices of the same Issue trading stamps and gift cards Perform the duties of
customer service representative when required Maintain periodic sales reports and spreadsheets Assist in stocking shelves, rotating merchandise and marking prices Ensure management of daily cash accounts Maintain periodic transaction reports Ensure maintenance of check out areas Resolve
customer complaints in a proactive manner Open and close tills Train other staff members to work as cashier Maintain knowledge of store inventory and sales activities Keep the work area tidy and clean.
Met,
greeted and encouraged feedback from
customers and
used feedback to implement positive changes within the restaurant.
Answered an average of twenty phone calls per shift by addressing
customer inquiries, solving problems, taking payments, and proving product information
Greeted customers entering the gym to ascertain each
customer's wants and needs Described products to
customers and accurately explained details and ingredients of merchandise (protein and supplements) Earned management trust by serving as key holder, responsibly opening and closing store Politely assisted
customers in person and via telephone Communicated with technology specialists regarding failed internet connection, television screens, and theater rooms Provided an exciting, yet professional
customer experience to generate a loyal clientele Recommended, selected, and helped locate products based on
customer requests Answered product questions with up - to - date knowledge of sales and store promotions Conducted weekly walk - throughs with the manager to discuss interior visual displays, including store window presentation Handled daily heavy flow of paperwork and cooperated with the sales department on invoicing Effectively
used the cash register to ring up payments electronically with credit transactions, and accurately exchanged cash and coins Refilled and rotated items on shelves to maintain well - stocked inventory.
A counter agent's resume objective might say, «Seeking a job as an airline passenger service agent
using my organizational and problem - solving skills and cheerful disposition to
greet customers, check - in luggage and update travel itineraries» or, «Interested in a position as an airline ticket agent where I can
use my strong
customer service skills and experience with sales to help travelers secure their flight arrangements.»
Provides initial
customer service to all patients including but not limited to
greeting patients, scheduling and confirming patient appointments
using a multi-line phone, performing data entry into the NextGen software system for patient information, and creating patient files
Greeted visitors entering the office, determine the nature and purpose of visit and directed them to the appropriate destination Sorted, received and distributed mail correspondence between departments and personnel, including parcel packaging, preparation and efficient shipping Answered an average of 25 calls per day by addressing
customer inquiries, solving problems and providing new product information Frequently
used word processing, spreadsheet, database and presentation software Assisted with event planning, including birthday parties, skywatching sessions, field trips, and the Jupiter Ball.