The winning locations must meet tough criteria, including operating with high values and integrity, embracing the company brand standards, exceeding all profitability expectations, and ranking as a top performer on
guest feedback scores.
Not exact matches
Towne Park has always
scored very high on our mystery shops and receives numerous positive
guest feedback through comment cards.
Irish hotel chain Dalata Group, for instance, uses the
guest feedback platform TrustYou to collate comments and service
scores from customers, across a range of sites, as well as monitoring individual forums such as TripAdvisor.
Developed and implemented a
Guest Service Training program that received positive feedback from associates and increased guest service sc
Guest Service Training program that received positive
feedback from associates and increased
guest service sc
guest service
scores.
Maintaining a record of excellence in
guest service, evidenced by
guest feedback, survey
scores, and recognition of Employee of the Month on multiple occasions.