ADDITIONAL CAPABILITIES • Excellent communication and customer service acumen • Familiar with hygiene and safety codes • Able to listen and answer
guest inquiries in a helpful and professional manner • Superb attention to detail
Responds effectively to
guest inquiries related to MGM Grand Detroit and the downtown Detroit area providing excellent guest service.
Managed a team of 25 Front Desk employees in the daily operation whose responsibilities included guest check - in,
handling guest inquiries and concerns and overall guest satisfaction
Responded to
guest inquiries about hotel services, checkout times, the local community and other matters of public interest
• Greet guests as they arrive and depart • Follow up
on guest inquiries • Coordinate and manage requests for special arrangements • Escort guests to their assigned rooms • Ensure rooms are serviced appropriately and meals are served accurately and on time • Transport dirty linen to be cleaned • Set up stock and maintain work areas • Assist other departments in order to provide excellent customer services
Besides, I have a demonstrated ability to provide detailed information regarding hotel facilities in addition to answering telephone calls /
guest inquiries graciously and professionally.
Must possess well developed guest service technique, negotiating skills necessary for resolution of guest inquires, for resolution
of guest inquiries, a clear,...
The Company launched an outsourced call center to
answer guest inquiries and handle catering orders initially at Pollo Tropical.
Handle the tasks of answering telephone calls and
guest inquiries in a friendly and professional manner
Responds effectively to
guest inquiries related to the property and the local area while providing excellent service.
• Box Office: Greet guests, apply wristbands, distribute credentials, answer
guest inquiries, work with Box Office team to organize Will Call and sell tickets.
As an Accounting Clerk, you would be responsible for responding to
guest inquiries, resolving guest billing disputes, performing month - end duties and preparing daily receivables in the hotel's continuing effort to deliver outstanding guest service and fina...
As an Accounting Clerk, you would be responsible for responding to
guest inquiries and request and resolving guest billing disputes in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Provided proactive guest service through guest interactions, pre and post show interactions, and responding to guest inquiries
An Accounting Clerk is responsible for responding to
guest inquiries and requests and resolving guest billing disputes in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Familiarized self with two hotels policies, special events and promotions to answer
guest inquiries.
• Directly responded to
guest inquiries and requests in an appropriate, pleasant and effective manner.
The Guest Services Agent is responsible for answering
all guest inquiries, complaints and...