Preferred Hotels & Resorts is the world's largest independent hotel brand, providing global sales, marketing, reputation management, distribution and
guest loyalty services to more than 650 distinctive independent luxury hotels, resorts, residences and hotel groups in 85 countries.
Not exact matches
Our teams are building
guest loyalty at all of our brands through their constant focus on our back - to - basics operating philosophy, which is grounded in food,
service and atmosphere.
Tailor each
guest interaction, from discovery and booking, to in -
service and post-visit follow up, building
loyalty and deepening relationships
The Caesars system of properties is focused on building
loyalty and value with its
guests through a unique combination of great
service, excellent products, unsurpassed distribution, operational excellence, and technology leadership.
Known for its award - winning, personalized
service, Omni leaves a lasting impression with every customer interaction, with a heightened level of recognition and rewards delivered through its Select
Guest loyalty program and the company's «Power of One» associate empowerment program.
Upon signing up for the
service,
guests will have instant access to bestselling and award - winning books and audiobooks like A Higher
Loyalty by James Comey or The Handmaid's Tale by Margaret Atwood, as well as leading magazines like Bloomberg Businessweek, TIME, and People.
Upon signing up for the
service,
guests will have instant access to bestselling and award - winning books and audiobooks like A Higher
Loyalty by James Comey or... [Read more...]
EzRez has engaged Connexions
Loyalty Travel Solutions, Inc. («Connexions») to act solely in the capacity as agent for suppliers of air travel to provide members of the Starwood Preferred
Guest Program («Members» or «you») with the ability to redeem Starpoints for airline tickets through the Site and has engaged Allianz Global Assistance (collectively with World Access
Service Corp., a company of Mondial Assistance and Jefferson Insurance Company, «Allianz Global Assistance») to provide Members with optional trip insurance.
Prepare a list of recommended hotels that offer
services that it believes should be standard for the business traveler, including butler
service, spa
services, personal trainers, and generate
guest loyalty program points that allow the traveler to earn free stays.
These hotels are improving
guest loyalty and increasing engagement with our website, social media, and review response
services.
DoubleTree by Hilton Cape Cod - Hyannis
guests will benefit from the characteristic qualities found at the brand's more than 300 DoubleTree by Hilton locations in 24 countries, including the signature welcome with the legendary warm chocolate chip cookie presented to every
guest at check - in, an array of upscale amenities and
guest services, the rewards of the Hilton HHonors
guest loyalty program, and a unique and caring team member commitment to the local community.
«This industry - first partnership brings together the leading hotel
loyalty programme and the leading travel agency in China to provide the best possible customer
service and
guest experience to Marriott Rewards members and Ctrip users in China,» explained Simon Cooper, president and managing director of Marriott International Asia Pacific.
«We expect this growth to continue as hotel owners increasingly see the benefits of partnering with international brands to reach, attract and retain the
loyalty of
guests, and with a progressive hospitality group that can provide the very best and latest
services to maximise profitability.»
This personal information may include: your name and contact information, including physical address, email address and telephone number; information related to your reservation, stay or visit to a property; participation in a membership or
loyalty program; purchase of products or services; personal characteristics, including date of birth, gender and nationality; passport number and date and place of issue; travel history; payment information; guest preferences; marketing preferences; dates of stay; preferred communication methods; business name, title and address; method of payment; credit card details, including the three or four digit CVV code; amount of charges for stays at properties; products and services received; reviews and opinions about our properties (if they are identified or associated with you); frequent flyer or travel partner program affiliation and member number; hotel and airline packages booked; groups with which you are associated for stays at hotels; information needed to provide products or services or administer the Loyalty Program, including transaction and correspondence details; information provided on membership and account applications; information maintained in individual customer profiles; and other types of information that you choose to provide
loyalty program; purchase of products or
services; personal characteristics, including date of birth, gender and nationality; passport number and date and place of issue; travel history; payment information;
guest preferences; marketing preferences; dates of stay; preferred communication methods; business name, title and address; method of payment; credit card details, including the three or four digit CVV code; amount of charges for stays at properties; products and
services received; reviews and opinions about our properties (if they are identified or associated with you); frequent flyer or travel partner program affiliation and member number; hotel and airline packages booked; groups with which you are associated for stays at hotels; information needed to provide products or
services or administer the
Loyalty Program, including transaction and correspondence details; information provided on membership and account applications; information maintained in individual customer profiles; and other types of information that you choose to provide
Loyalty Program, including transaction and correspondence details; information provided on membership and account applications; information maintained in individual customer profiles; and other types of information that you choose to provide to us.
The hotel participates in the Make a Green Choice program offering
guests nightly bonus
loyalty program points or food and beverage credits if they opt to forgo housekeeping
services on stays of two nights or longer.
This personal information may include: your contact information; information related to your reservation, stay or visit to a property; participation in a membership or
loyalty program; participation in a marketing program; information related to the purchase and receipt of products or
services; personal characteristics, nationality, income, passport number and date and place of issue; travel history; payment information;
guest preferences; marketing and communication preferences; information about vehicles you may bring onto our properties; reviews and opinions about our Brand or property; and frequent flyer or travel partner program affiliation and member number; hotel, airline and rental car packages booked.
The World Luxury Hotel Awards aim to maintain overall
service excellence & build
guest loyalty.
Three - fifths of those polled said they normally use the regular free in - room Wi - Fi offered to all
guests, while 16 percent said they got free or higher - speed Internet
service by booking direct and / or by being a member of the hotel's
loyalty program.
Providing consistently outstanding
guest service, leading to high levels of
loyalty and referral business, as well as an uptick in multiple treatment bookings and product /
service up - sells.
Consistently creating the superior
guest experience by delivering superior customer
service, educating the
guest about the brand, and maintaining of the relationship developed with
guest building brand
loyalty.
▶ A part time position of Grocery Team member with Whole Foods Market utilizing demonstrated skills in providing courteous and prompt
service, steady operating conditions and a gracious atmosphere in order to increase
guest confidence and
loyalty
Food Bank for New York City — New York, NY Food and Dining
Services Manager, 10/2007 to 11/2009 • Purchased supplies from authorized vendors • Maintained weekly operating reports and presentations to senior management • Attended appropriate
guest service committee meetings • Upheld compliance standards for
service and meal quality • Provided efficient and cordial customer
service increasing their brand
loyalty
These cocktails led to an increase of 20 % in top - shelf liquor sales in first six months • Train new bartending staff and conduct weekly staff meeting on drink specials • Ensure customer satisfaction and encourage feedback through surveys; ranked among top five
service staff for customer
service ratings for 12 months running • Use POS system and drink ordering software to process drink orders and
guest checks • Enroll customers in bar
loyalty program and manage customer memberships in computer system
Consistently delivers first - rate
service and fosters positive relationships with
guests to promote customer satisfaction and
loyalty.
PROFILE Self - directed,
service - oriented performer and team player with superior customer relationship and communication skills and a participative work ethic demonstrated ability to create and foster Member /
Guest and team
loyalty and trust while practicing sound business judgment, stimulating sales, and reaching company goals maintains a high level of enthusiasm and energy, and superior ethical and professional standards.
Managed Reception team ensuring
guests received exceptional
service that resulted in repeat business, referrals and repeat customer
loyalty.
Accomplished and performance — driven professional offering extensive experience in business on multiple levels with a strong concentration and effective achievements in increasing sales, creative crisis resolution, operation execution, team leadership, succession planning, recruiting top talent personnel and creating brand
loyalty through dynamic
guest service.
Professional Duties & Responsibilities Directed all daily operations, customer
service, personnel, and finances for multiple hotels and resorts Designed and implemented marketing and sales campaigns resulting in increased business Planned and executed successful community events which enhanced brand awareness Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Recruited, trained, and oversaw customer
service personnel, kitchen staff, and cleaning crews Set company budgets, maintained profit / loss statements, and ensured overall financial health Cut operational costs through effective inventory management and employee scheduling Negotiated contracts and agreements with suppliers securing quality products at low prices Performed site inspection tours as well as potential client tours Built and maintained highly profitable corporate accounts Ensured compliance with all applicable health and safety regulations Created employee development programs building staff skill sets and value Utilized employee recognition tactics to build morale and company
loyalty Crafted an atmosphere of respect, professionalism, and dedication to excellence Developed a loyal client base through excellent customer
service and a quality
guest experience Built and strengthened relationships with clients, staff, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as needed
• Achieved record profitability of restaurant for 3 years via
guest loyalty, food and
service quality.
Resort Manager — Duties & Responsibilities Directed all daily operations, customer
service, personnel, and finances for multiple hotels and resorts Increased
Guest Services scores by 21 % and Guest Loyalty Program enrollment by 138 % Consistently ranked as one of the top 50 sales agents throughout the United States Oversaw human resources, accounting, marketing, special events, and sales efforts Planned and executed successful community events which enhanced brand awareness Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Set company budgets, maintained profit / loss statements, and ensured overall financial health Performed site inspection tours as well as potential client tours Built and maintained highly profitable corporate accounts Ensured compliance with all applicable health and safety regulations Created employee recognition and development programs building staff dedication, skill sets, and value Crafted an atmosphere of respect, professionalism, and dedication to excellence Developed a loyal client base through excellent customer service and a quality guest experience Built and strengthened relationships with clients, staff, vendor, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as n
Guest Services scores by 21 % and
Guest Loyalty Program enrollment by 138 % Consistently ranked as one of the top 50 sales agents throughout the United States Oversaw human resources, accounting, marketing, special events, and sales efforts Planned and executed successful community events which enhanced brand awareness Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Set company budgets, maintained profit / loss statements, and ensured overall financial health Performed site inspection tours as well as potential client tours Built and maintained highly profitable corporate accounts Ensured compliance with all applicable health and safety regulations Created employee recognition and development programs building staff dedication, skill sets, and value Crafted an atmosphere of respect, professionalism, and dedication to excellence Developed a loyal client base through excellent customer service and a quality guest experience Built and strengthened relationships with clients, staff, vendor, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as n
Guest Loyalty Program enrollment by 138 % Consistently ranked as one of the top 50 sales agents throughout the United States Oversaw human resources, accounting, marketing, special events, and sales efforts Planned and executed successful community events which enhanced brand awareness Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Set company budgets, maintained profit / loss statements, and ensured overall financial health Performed site inspection tours as well as potential client tours Built and maintained highly profitable corporate accounts Ensured compliance with all applicable health and safety regulations Created employee recognition and development programs building staff dedication, skill sets, and value Crafted an atmosphere of respect, professionalism, and dedication to excellence Developed a loyal client base through excellent customer
service and a quality
guest experience Built and strengthened relationships with clients, staff, vendor, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as n
guest experience Built and strengthened relationships with clients, staff, vendor, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as needed