Sentences with phrase «guest satisfaction all»

Strong led focus and support to the General Manager in maintaining and furthering the Hotel Brand Standards to heighten Guest Satisfaction (GSS)-- your ability to understand these quickly upon hire and drive are key!
Efficiently and effectively cleaned and inspected rooms in a timely manner to guest satisfaction
Used teamwork to accomplish company goals set forth by policy to ensure excellent guest satisfaction.
Achieved highest level of guest satisfaction with pre-event planning and seamless execution.
Supervised all food and beverage outlets (restaurant, in room dining, wine bar, and pool) to ensure company standards and guest satisfaction.
Consistently recognized for developing customer relationships and increased guest satisfaction scores.
Implemented guest satisfaction program, allowing hotel to improve standards with scores over five years at 90 %
Inquires about guest satisfaction, anticipates additional needs and happily fulfills requests.
Registered guests into hotel following established procedures, working in coordination with other employees or departments as required ensuring 100 % guest satisfaction.
Small projects included: gathering results from guest satisfaction cards and ensuring brand standards through employee training surveys.
Assisted with the development and training of Harlow's guest satisfaction program resulting in 20 % improvement in results in first year.
Helped to increase Guest Satisfaction Survey score from 65 % to 76 % in 2014.
Ensured complete guest satisfaction by contacting «at risk» guests to resolve any disputes or complaints in a timely manner.
Positively built and maintained relationships with guests to encourage guest satisfaction and repeat business.
Created and implemented employee procedure handbook and catering guidelines to increase overall guest satisfaction
Oversaw and ensured guest satisfaction for all fine dining and lounge guests.
Significantly boosting multimillion - dollar annual revenues through effective sales and marketing techniques while driving outstanding guest satisfaction scores through staff training initiatives.
My background includes excellent experience planning, organizing, and supervising housekeeping team members to ensure the highest degree of guest satisfaction.
Oversaw quality assurance programs, operational efficiency, guest satisfaction, standards compliance and service and financial measurements.
Achieved Guest Service goals for three consecutive years above 90 % satisfaction, with the introduction of new and fresh ideas for guest satisfaction.
Motivated, coached and developed a team of 14 employees to ensure the highest level of guest satisfaction and labor productivity.
Increasing success through effective staffing techniques, adherence to OSHA regulations, and a demonstrated commitment to guest satisfaction.
Provided friendly, courteous, helpful, timely and professional customer service resulting in very high levels of guest satisfaction.
Key player in working collaboratively with other areas of the operation to ensure all business, financial, guest satisfaction, revenue and workplace safety targets were met or exceeded
Additionally, I excel at collaborating with peers, prioritizing responsibilities, and promoting hotel services and offerings to drive revenues and achieve top - notch guest satisfaction.
Ensured guest satisfaction and safety while spurring revenue for hotel.
Developed New - Hire training schedules and programs that directly impacted a positive Guest Satisfaction rating.
Ensured exceptional guest satisfaction by working closely with the general manager and reporting feedback from customers.
Assisted general manager with guest satisfaction, daily operations, staffing, inventory control, and business and marketing plans.
Responsible for guest satisfaction and quality assurance scores, elevate associate satisfaction, while improving sales and ensuring top line sales dollars are brought to the bottom line.
Increased guest satisfaction scores by 12 percent in surveys on attentiveness, cleanliness, quality of maintenance, and breakfast service.
Worked in unison with all departments to facilitate smooth operations and guest satisfaction
Requesting, reviewing, and leveraging guest comment cards to implement new ideas and techniques and stimulate enhanced guest satisfaction and overall experiences.
Measurably growing guest satisfaction scores and improving overall guest experiences during consecutive positions as a Front Desk Supervisor / Officer with the Hilton and Hampton Inn over the past 12 years; leveraging effective sales and marketing techniques while driving outstanding customer service through excellent team building and leadership.
Achieved district - highest guest satisfaction rating according to receipt surveys (99.96 %).
We are a boutique hotel with very high standards when it comes to guest satisfaction.
Boosted guest satisfaction scores from 89 % to 95 % within 6 months of program launch.
Utilizes total guest satisfaction and pleasantly / quickly corrects...
Utilizes total guest satisfaction and pleasantly / quickly corrects mistakes and answers guest questions.
Supports total guest satisfaction by attending to guests...
Dynamic Hotel Manager skilled in developing and training teams, rigorously controlling costs and achieving revenue and high guest satisfaction ratings in competitive environments.
Interact with customers to ensure guest satisfaction.
According to the annual North America Hotel Guest Satisfaction Index Study, hotel guests» awareness of «property - initiated «green» programs» shot up in 2009: 66 % of hotel guests state that they are aware of their hotels» conservation efforts (up from 57 % in 2008).
In addition to meeting the requirements for environmental and social responsibility, the tours have also meet requirements for service, guest satisfaction, and offer a fantastic experience of the Amazon Rainforest.
«Vacation home rentals at Vacation Palm Springs have a guest satisfaction and «likely to return» rating of 98 %.
Achieving high levels of guest satisfaction and strong financial performance is a challenging task requiring qualified and talented associates in a wide variety of positions.
We go above and beyond for every Whale watching tour, maximizing guest satisfaction, overall comfort and delivering the «Wow Factor!»
At Properly, the highest compliment we can receive is hearing about the ways Properly enhances our customers» businesses — whether by increase revenues, make operations more efficient, improving guest satisfaction or all of the above and more.
In the luxury hotels category — the highest of the eight segments in the survey — the leaders in guest satisfaction are two Marriott brands — JW Marriott and Ritz - Carlton, which tied for the # 1 spot.
Only a tiny percentage of check - ins (4 %) and check - outs (1 %) occurs through mobile apps, but when it is used, it is associated with higher guest satisfaction
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