Sentences with phrase «guest service standards»

As required, I have a proven ability to assist the Hotel Manager to ensure consistent, and high - quality guest service standards are maintained throughout the Hotel.

Ensure guest service standards of the guest arrival, departure, and any other guest contact experience are met through optimal training, staffing, and supervision of labor, efficient management of...

Assist the Front Office Manager with the supervision of the front office staff, from maintaining proper cash control to guest service standards on a day - to - day basis

Job Summary: Applies high guest service standards.

The following prestigious Awards reflect the outstanding guest service standards, along with the sustainable design of this impressive 5 star Desert Resort.

Redesigned training program with company Five - Diamond guest service standards in all outlets

Supervised employees for 5 Food and Beverage outlets to ensure Marriott guest service standards were met

Developed a team of approximately 20 employees to maintain superior guest service standards per company policy

Additional responsibilities include but are not limited to: * Ensure that DoubleTree guest service standards are being applied consistently and all hotel and departmental policies and procedures are followed.

Recognized by hotel executives for outstanding service and streamlining audit and guest services standard operating procedures;

Adhere to established department and property policies and procedures regarding guest service standards.

Room Service professionals within a hotel setting are responsible for serving food to guests while upholding excellent guest service standards at all times.

Executes and directs the implementation and measurement of guest service standards within the department consistent with the company's core service standards and brand attributes.

Assisted the FOM with the supervision of the front office staff, from maintaining proper cash control to guest service standards on a day - to - day basis.

Utilize strong customer service skills by filling in where needed to ensure the highest guest service standards and most efficient operation.

Maintained staffing budget, coached employees, and ensured guest service standards were followed at all times.

Manage all outlet operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation

Manage all Front Office operations to include, but not limited to, guest service and registration (check - in / check - out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation

Assist in the management of all Front Office operations to include, but not limited to, guest service and registration (check - in / check - out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overal...

Manage all Front Office operations to include, but not limited to, guest service and registration (check - in / check - out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, mark...

Assist in the management of all Front Office operations to include, but not limited to, guest service and registration (check - in / check - out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation

Support, train and lead retail staff to success by modeling our luxury, guest service standards, suggestive selling, in depth product knowledge, creative merchandising, working with our Manager staff to maximize financial results for our retail department.

Monitor and supervise the activities of front office staff, from maintaining proper cash control to guest service standards

• Arranged for supplies and equipment to be made available for specific banquet events • Created and implemented staff schedules and guest service standards and ensure that appropriate training is provided to all staff members • Assisted in the set up and break down of banquet setups • Ensured that any problems are handled immediately • Reviewed incurred charges, post any allowed discounts • Provided breakup information to customers

Performs production staff duties including cleaning the store, patio and restrooms, taking out trash, stocking inventories as required by Management, and maintaining cleanliness and Guest service standards.