Sentences with phrase «guest service standards within»

Executes and directs the implementation and measurement of guest service standards within the department consistent with the company's core service standards and brand attributes.

Not exact matches

Holiday Inn Resort Phukets approach to hospitality is simple yet devastatingly effective, with the best quality and service possible for the most competitive rates.The resorts two wings are very distinct in that Main Wing accommodation emphasizes convenience and function and is ideal for families and groups while the Busakorn Wing leans more towards a marriage of traditional Thai and modern elements in spacious studios and villas.Onsite Sams Steakhouse is rated Patongs # 1 restaurant while guests can also choose from the international, Thai and Italian restaurants within the resort.A full list of amenities and facilities includes an ambitious and well - planned kids club, an international standard spa, gym and fitness centre, and organised aquarobics.

Angkor Star Hotel 3 star from 13 US$ With its central location, Angkor Star Hotel is within easy reach of most tourist attractions and business addresses in Siem Reap.All hotel's guestrooms have all the conveniences expected in a hotel in its class to suit guests» utmost comforts.In - room facilities include air conditioning, in room safe, television.Guests can experience the high standards of comfort while staying at this luxury Siem Reap hotel with everything they need right on the site such as restaurant, room service, airport transfer.

Job Responsibilities (but not limited to): * Explain to guests how to operate rental equipment, safety practices, and guest responsibility for the equipment during the rental including length of rental and return options * Ensure equipment on rental «ready» line is clean, serviced, and tested according to company standards * Follow all company standards in regards to paperwork, cash management, and loss prevention * Deliver an enthusiastic and professional level of guest service at all times * Adhere to all safety procedures * Maintain all paperwork according to company policy Qualifications: * Previous retail / rental experience preferred * Passion for Skiing / Snowboarding * Maintain a working knowledge of products and trends within the industry * Commitment to providing excellent customer service * Ability to communicate fluently with co-workers and guests in accurate spoken and written English * Basic computer skills * Ability to work a flexible schedule; including nights, holidays and weekends Benefits include: * Free Winter Park Pass and EPIC Ski and Snowboard Pass to our world - class resorts * Employee discounts at our retail stores * Employee Assistance Program (EAP) * Excellent training and professional development * 401k Saving Plan * Health Benefits * Auto, Home, Pet Insurance Our employees have been making a name for themselves since 1976 with their love for the outdoor industry.

Job Responsibilities (but not limited to): * Explain to guests how to operate rental equipment, safety practices, and guest responsibility for the equipment during the rental including length of rental and return options * Ensure equipment on rental «ready» line is clean, serviced, and tested according to company standards * Follow all company standards in regards to paperwork, cash management, and loss prevention * Deliver an enthusiastic and professional level of guest service at all times * Adhere to all safety procedures * Maintain all paperwork according to company policy Qualifications: * Previous retail / rental experience preferred * Passion for Skiing / Snowboarding * Maintain a working knowledge of products and trends within the industry * Commitment to providing excellent customer service * Ability to communicate fluently with co-workers and guests in accurate spoken and written English * Basic computer skills * Ability to work a flexible schedule; including nights, holidays and weekends Perks * Free Epic Pass to our world - class resorts * Huge retail discounts at our stores * Excellent training and professional development At Colorado Ski and Golf and Colorado Ski and Sport, «guarantees through expertise» is our motto.

• Demonstrated ability to greet guests friendly and courteously, in sync with the hotel's standards and protocols • Highly experienced in operating courtesy shuttles and handling baggage for tours and / or dispatch purposes • Unmatched ability to recognize returning guests and welcome and escort them through the facilities • Qualified to store and retrieve luggage and other objects for guests, in accordance to hospitality standards and procedures • Proficient in ensuring that lobbies, bell closets and work areas are clean and presentable at all times • Highly skilled in safely and efficiently unloading luggage on curbsides, and promptly delivering it to guests» rooms • Hands - on experience in handling room service requests and assisting guests with laundry services • Deeply familiar with maintaining luggage carts and hailing taxis, and assisting with front desk and housekeeping tasks • Solid track record of efficiently delivering luggage, messages and packages to guests while maintaining the integrity of all items • Adept at informing guests of emergency procedures and operation of amenities within the room • Competent in inspecting guests» rooms for order and adequate supplies and timely providing items on loan to guests • Proven ability to provide assistance to concierge with her or his duties during busy periods, and manning the front desk as needed

• Develop and implement policies for the parking lot • Issue parking permits and devise appropriate procedures for distribution of the same • Organize parking registration activities • Collect, count and record the parking fee • Supervise, train and evaluate subordinate employees • Guide and educate the campus community regarding parking procedures and SOPs • Identify and report any suspicious vehicle • Issue and submit periodic parking lot reports to the higher management • Devise and recommend ways to enhance the effectiveness of parking procedures to ensure maximum customer facilitation • Carryout paper work for long term parking requests and issue relevant permit if applicable • Inspect the parking lot physically and ensure proper physical conditions are available for parking • Ensure consumer and vehicle security in the parking lot • Operate parking lot equipment, drive through gates and car lifters appropriately as and when required • Respond to public inquiries and provide relevant information regarding parking protocols • Monitor CCTV footage and report any suspicious activity • Regularly update the members» vehicle data and stamp their permits • Oversee parking lot operations, revenue collection and ticketing procedures • Ensure proper book keeping procedures are being carried out • Conduct minor maintenance of parking lot equipment • Promote and demonstrate high standards of customer service • Issue permits to vendors and other visitors after complete validation of their personal data • Oversee flagging and validation code issuance • Organize training sessions for development and grooming of the team • Assign duties to the parking lot employees and evaluate their performance • Serve as point of contact for parking lot procedures, maintenance and permissions • Allocate separate space for visitors, special guests and handicapped individuals • Manage parking lot budget and meet the maintenance requirements within allocated amount • Devise a proper one way route within the parking area and display informative direction boards to implement the same • Oversee the cleanliness of the parking lot and keep it snow free during winters to facilitate smooth drive in and drive out • Procure and install parking signs and meters etc. • Maintain vehicle owner's data on whose IDs the permits have been issued • Record all drive ins and drive outs with timings in the computerized log system

Manages the delivery and measurement of guest service within assigned department (s) consistent with the company's core service standards and brand attributes.