Not exact matches
All
guests must behave
in a family -
friendly and courteous
manner, and
in a
manner which is safe for themselves and for others.
We are always trying to look after our
guests needs
in a
friendly and timely
manner.
Currently stationed near reception at the Hilton McLean
in Virginia, Connie is learning to interact with
guests and respond to their questions
in a
friendly and informative
manner.
Restaurant Servers are responsible for positive
Guest interactions while serving
Guests in a
friendly and efficient
manner and play an integral role
in ensuring our customers have exceptional dining experiences.
Duties and responsibilities include, but are not limited to: servicing the
Guest in a
friendly, efficient
manner while maintaining a clean and safe work environment.
Provide exceptional Customer service to all
guests by greeting them, assisting them
in a
friendly, efficient, courteous and professional
manner.
Provided accurate and professional service to
guests in a timely and
friendly manner by constantly monitoring assigned area
Welcome all
guests and manage their travel / lodging experience
in a professional and
friendly manner
Omni Hotels - Irving, TX 2009 — 2013 Front Desk Clerk • Provided the utmost quality of service to the clients at all times • Responded switchboard with proper telephone etiquette • Dealt with
guest complaints and requests quickly and effectively • Posted
guest charges and computed bills • Took reservation requests professionally • Checked
guests in and out
in a
friendly manner
CAREER HIGHLIGHTS • 5 + years» extensive experience
in different Front Desk roles • Highly skilled
in customer services activities — both on the telephone and
in person • Special talent for handling
guests regarding registration, check -
in, and check - out • Proficient
in managing cash and credit cards • Proven record of servicing
guests» complaints and resolving problems
in a
friendly manner
As our Retail Associate, you will be responsible for assisting
guests and selling merchandise
in a timely,
friendly and efficient
manner in the hotel's continuing effort to deliver outstanding
guest service and financial profitability.
A Gift Shop Clerk is responsible for assisting
guests and selling merchandise
in a timely,
friendly and efficient
manner in the hotel's continuing effort to deliver outstanding
guest service and financial profitability.
Handle the tasks of answering telephone calls and
guest inquiries
in a
friendly and professional
manner
Support
guests in a
friendly and professional
manner, providing information on hotel facilities and activities upon request
Answer phone orders from
guests, interepret, set up and deliver orders
in a prompt, accurate and
friendly manner
Greeted
guests in a
friendly and courteous
manner, maintained
guest satisfaction throughout event
Greeted all
guests in a warm and
friendly manner to create a positive first impression of the salon.
Greet
guests in a positive,
friendly manner and making them feel welcome.
Responsible for positive
guest interactions while serving
guests in a
friendly, timely and efficient
manner.
Responsible for greeting
guests at the podium
in a warm and
friendly manner and ensuring that they get seated as quickly and efficiently as possible.
Welcomed hotel
guests in a warm and
friendly manner, worked to meet
guests» special requests, ensured that each
guest had a memorable stay.
Interacted with
guests in a positive and
friendly manner, answering questions promptly, and addressing service needs.
Part - time receptionist will answer incoming telephone calls
in a
friendly manner, greet onsite visitors, and organize
guest room reservations.
Welcomed and interacted with
guests in a
friendly and courteous
manner and attended to their special needs and requests by providing a VIP - treatment experience.
• A
friendly individual who has a track record of providing highest quality of customer service • Demonstrated ability to deal effectively with
guests» complaints and anger quickly and successfully • Able to check
guests in and out professionally and
in a gracious
manner • Adept at posting
guest charges and bills • Well versed
in handling mail and messages as per procedures • Skilled
in answering switchboard
in keeping with standards of good telephone
manners
Record of providing exceptional service to
guests by serving food and beverage items
in a timely and
friendly manner.
Position Overview ✓ Takes
guests» food and beverage orders ✓ Communicate
in a
friendly manner with
in - room dinning servers ✓ Process payments for goods and services to include room charges, credit card and cash ✓ Provide menu suggestions ✓ Answers telephones within three rings Room Service Order Taker Resume Sample GILBERT... Read More»
Must be able to effectively communicate both verbally and written, with all level of employees and
guests in an attentive,
friendly, courteous and service oriented
manner.
• Self - motivated and
friendly individual seeking a position as a Bellman at Hyatt where wide knowledge of handling
guests in a hospitable
manner can be used to provide excellence
in customer services
STRENGTHS • Highly skilled
in providing
friendly guest service with genuine hospitality • Documented success to interact with the customers and coworkers
in a passionate and outgoing
manner • Hands - on experience
in handling cash efficiently • Demonstrated ability to handle
guest comments quickly and politely • Neat and polished appearance
Essential Duties · To welcome and serve all
guests in an efficient, courteous and
friendly manner whether face to face, on the phone or via email · To handle all
guest compliments, comments, observations and complaints
in a timely and effective
manner, achieving
guest satisfaction · To reserve, register and check out
guests completely and accurately, following the procedures and policies set up for this process · To utilize proper selling techniques and strategies to maximize room and outlet revenues · To ensure the proactive building of
guest history · To process credit card authorizations for each
guest upon arrival and as needed during stay · To accurately post charges to group,
guest, member and house accounts when necessary · To forward messages to departments with regards to
guest requests and expectations and to follow up on requests with the
guest via email, phone, radio and / or trace system · To liaise with bellstaff
in order to ensure that gift delivery, luggage service, parking and rooming is taken care of
in a courteous and timely
manner · To ensure the accuracy of billing for each
guest · To accurately account for daily bank issuance · To order room drop items and ensure ancilliary charges are scheduled appropriately · Sell, make, process and mail gift certificates · To run nightly audit and separate
guest tickets for accounting · To maintain accurate house account excel spreadsheets · To run reports and perform some accounting duties (may include sales reports and statistics, processing and reconciling daily service charge breakdowns, completing billing instructions, etc).
Scope and General Purpose: This position is responsible for performing a variety of
guest service activities
in an exceptionally
friendly, professional and efficient
manner commensurate with the demands of a world - class resort.
Job SummaryThe Assistant Manager will be responsible for assisting
in the oversight of gym operations to ensure an exceptional «Judgement Free» member experience as well as a financially successful club.Essential Duties and ResponsibilitiesAssist
in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians.Assist
in maintaining a welcoming atmosphere for all members, prospective members and
guests and ensuring staff follows superior customer service guidelines.Assist with Staff Management and provide backup support to Club Manager as needed.Assist
in scheduling and supervising staff.Member service oversight - Ensuring staff is providing a superior customer experience at all times.Assist
in resolving or escalating employee issues or concerns.Involved
in all front desk related activities including: Answer phones
in a
friendly manner and assist callers with a variety of questions.Check members into the system.New member sign - up.
Marriott, Toronto, ON Nov 2010 — Dec 2011 Receptionist • Received
guests on arrival with a
friendly manner • Entered complete details into the computer • Efficiently deal with check - out of
guests • Made advanced reservations, took bookings and fulfilled particular requirements • Operated the switchboard, messages and enquiries
in an disciplined
manner • Posted all transactions to make sure that all bills are kept up - to - date • Prepared the cash for bank delivery and ensured that all floats are accurate at the end of shift
Full - Time The Assistant Front Office Manager is responsible for ensuring the operation of the Front Office
in an attentive,
friendly, efficient and courteous
manner, providing all
guests with quality...
HIGHLIGHTS OF QUALIFICATIONS • 5 + months» hands - on experience
in room service server capacity • Familiar with service time, menu, and specials • Highly skilled
in retrieving all food orders and beverages from kitchen delivering the same to rooms • Special talent for anticipating
guests» needs, and act quickly • Projects a pleasant and positive professional image to visitors at all times • Able to welcome
guests in a
friendly and professional
manner • Thorough understanding of selling and up - selling menu and beverage items
in a positive and specialized
manner • Actively transports tables and trays from service area to
guest rooms
Adept at responding to
guests» inquiries and requests, and resolving their issues
in a timely and
friendly manner.
Track record of greeting clients and
guests in a professional and
friendly manner and providing excellent customer service.
• Deal with
guests / members
in a
friendly and polite
manner.
Holiday Inn Express, North York, Toronto, ON Dec 2011 — Present Hotel Front Desk Receptionist • Greet and assist visitors and
guests arriving on front desk • Answer phone
in a
friendly and helpful
manner • Provide excellent customer service • Compute basic arithmetic for room booking and other charges • Reserve and book room using attention to detail, speed, and accuracy • Take payments through cash, credit and debit cards • Maintain confidentiality of hotel data and
guest information
This includes but not limited to checking stations for proper set - up and cleanliness, greeting
guests in a
friendly and polite
manner and explaining any specials or promotions.
Provides prompt service when dealing with
guest complaints and resolves problems
in a
friendly and courteous
manner.
### Description: Communicate with
guests in a
friendly, courteous
manner and accept payments from restaurant
guests utilizing a computerized cash register and maintain an accurate bank.
Offers exceptional capabilities
in greeting, assisting and thanking
guests in a
friendly, prompt and courteous
manner.
Greeted all
guests, customers and other personal
in a courteous,
friendly and professional
manner.
Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and
guests.Essential Duties and Responsibilities Greet members, prospective members and
guests, providing exceptional customer service.Handle all front desk related activities including: Answer phones
in a
friendly manner and assist callers with a variety of questions.Check members into the system.New member sign - up.
Since
guest services managers often work directly with patrons, being able to converse
in a
friendly and confident
manner is extremely important for the job.
Greet all
guests in a warm and
friendly manner
Greeted all
guests in a warm and
friendly manner to create a positive first impression of the spa.
Made and served drinks to
guests and cocktail servers following established guidelines, procedures, and policies Delivered exceptional service by greeting and serving customers
in a timely,
friendly manner.