• Able to
handle angry customers with ease • Fluent in Spanish as well as English • Strong computer skills • Able to work a strong part of a group or as an individual • Experienced in a variety of types of project work • Dedicated employee who will work as many hours per day as needed
Not exact matches
It may be difficult to
handle a disappointed or even
angry customer, but you shouldn't avoid such calls and leave them to your front - line staff.
And then there's Twitter, a service that has become the de facto place for making general
customer service complaints, in the hopes that your
angry tweet will be seen by the company and
handled.
Meanwhile, businesses can save on expensive call center employees that only
handle one query at a time by using instant messaging support staff that can simultaneously
handle multiple
angry customers.
how have you
handled difficult
customer situations or
angry customers?
For example, how would you
handle a
customer who was
angry because of a mistake you made?
They are the most visible employees of an airline and need to know how to
handle dissatisfied or
angry customers.
Problem Solving: Identified and resolved complex problems promptly
Customer Service:
Handled difficult and
angry customers Interpersonal: Resolved conflict among staff and maintained confidentiality
Requirements / Experience: * Strong computer skills / Knowledge of Microsoft Suite * Presentable / professional * Greeting
Customers * Someone that can
handle difficult
customer /
Angry Customers
• Special talent for
handling irate and
angry customers.
• Must be able to calmly
handle angry and unhappy
customers when calls are escalated to a supervisor.
Ability to
handle «hot,
angry, dis - satisfied»
customers with honesty, politeness, and calming personal skills.
Another way is to show that you are able to
handle stressful interactions with the public is to show case your previous experience where you had to deal with the public, or provide
customer service, or
handle angry, upset
customers.